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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,513 reviews

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Texas
1 review
0 helpful votes
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I emailed the company to find out how many grams of gold are in their solid gold jewelry. They were not helpful at all. All they gave me was the information already listed on the website. They never responded after my further questioning. So I didn't buy from them. Especially for the price I need to know how many grams of gold are in their gold products.

Date of experience: November 19, 2025
Alabama
1 review
0 helpful votes
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The jewelry is beautiful and navigation on the site was super easy. The delivery was also very good, but I have just experienced a better service when it comes to the sanitation of the jewelry during delivery and more simple but informative freebies on piercings in general from other sites.

Date of experience: November 27, 2025
Colorado
1 review
0 helpful votes
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Lol the pricing is like 15 for pieces that are the coolest and then 2 for the less cool ones which is a little irritating, but still pretty cheap so it's hard to be mad

Date of experience: November 27, 2025
Austria
1 review
0 helpful votes
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I ordered multiple belly rings, specifically in the sizes I needed them for.
When they arrived they were quite obviously shorter than they should have been, i have belly rings in supposedly the same size that fit me well, but the belly rings I ordered here i couldnt even close.
The nipple sets made the experience a bit better tho, I really love what they look like and they fit and feal great.

Date of experience: November 25, 2025
Chris P. BodyCandy Rep
4 months ago

We noticed that you entered a customer service issue on a product review. We sincerely apologize for any inconvenience!
Please contact customer service at [email protected] for assistance. Thank you!

Texas
1 review
0 helpful votes
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I've ordered twice and unfortunatley both times I've had issues with the merchandise. Once was a quality issue that they replaced right away. Second was a description issue but they also replaced the item.

Date of experience: November 25, 2025
North Carolina
1 review
0 helpful votes
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10/10 experience. Amazing deals and long lasting jewelry. Ive had my current septum ring for over 4 years and the colors are still visible

Date of experience: November 24, 2025
Chris P. BodyCandy Rep
4 months ago

Thank you so much for your kind feedback! We're thrilled to hear you're happy with your experience and look forward to continuing to provide you with pieces you can confidently enjoy. Your trust means everything to us.

GB
1 review
0 helpful votes
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I like the choice
December 4, 2025

Has a large variety of choices. It would be nice if they lasted longer, a couple of them fell off, do you offer a repair service for future reference? Many thanks joy

Date of experience: November 24, 2025
Maryland
1 review
0 helpful votes
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I've bought many products from body candy over the years, I would say half were great quality with the other half being cheaply made.

Date of experience: November 23, 2025
Australia
1 review
0 helpful votes
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Absolutely brilliant
December 4, 2025

Love the stud. Cute, sits nice in your nose with a longer stem. Always now use this site for nose studs, especially the bone.

Date of experience: November 23, 2025
Chris P. BodyCandy Rep
4 months ago

Thank you so much for your kind words! We’re delighted to hear you had a wonderful experience and look forward to providing you with enthusing finds and top care in the future. Your satisfaction means the world to us!

Massachusetts
1 review
0 helpful votes
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Pedí un sólo arete para la nariz y rápidamente me facturaron 2. Necesito cancele esa segunda orden por favor.

Date of experience: November 23, 2025
Chris P. BodyCandy Rep
4 months ago

We noticed that you entered a customer service issue on a product review. We sincerely apologize for any inconvenience!
Please contact customer service at [email protected] for assistance. Thank you!

Ohio
1 review
0 helpful votes
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Well I've had the same Body Candy septum in for 2 1/2 years (with a change for an outfit here and there) and it's still my favorite daily wear!

Date of experience: November 22, 2025
Chris P. BodyCandy Rep
4 months ago

Thank you so much for your kind words! We’re delighted to hear you had a wonderful experience and look forward to providing you with enthusing finds and top care in the future. Your satisfaction means the world to us!

New Mexico
1 review
0 helpful votes
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Awesome company!
December 2, 2025

The website is easy to use, they always have good prices & sales. Also a huge variety of products! Everyone can find something they like! Shipping/ delivery was fast.

Date of experience: November 22, 2025
Chris P. BodyCandy Rep
4 months ago

Thank you so much for your kind words! We’re thrilled to hear you had a great experience, and we truly appreciate your support. We look forward to serving you again soon!

North Carolina
1 review
0 helpful votes
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Bodycandy is AMAZING!
December 2, 2025

I've never had any issues with this company. Cheap prices with top tier quality jewelry. I've never ordered jewelry from any other site or place. I LIVE by BodyCandy and will forever have this site as my go to when in need of anything. So many options and designs at an affordable price to choose from it's insane! LOVE, LOVE, LOVE!

Date of experience: November 22, 2025
Chris P. BodyCandy Rep
4 months ago

Thank you so much for your kind words! We’re delighted to hear you had a wonderful experience and look forward to providing you with enthusing finds and top care in the future. Your satisfaction means the world to us!

Indiana
1 review
0 helpful votes
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:)
December 1, 2025

:) :) :) :) :) :) :) :) :) :)

Date of experience: November 21, 2025
Chris P. BodyCandy Rep
5 months ago

Thank you so much for your kind words and support! It means a lot to know that your experience was positive, and we're truly grateful for the opportunity to serve you.

Maine
1 review
0 helpful votes
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Good quality, Fast delivery and another satisfied customer
December 1, 2025
Updated review

Very prompt on damaged jewelry. Replacement was swift and delivered quickly. The issue was a cutting of small bag, probably in the package department. Once I brought it to BC... there was no issue and I received my Replacement in record time. Thank You Body Candy! I keep up with the fantastic deals and am a loyal customer.

Date of experience: November 21, 2025
Chris P. BodyCandy Rep
5 months ago

Thank you so much for sharing your experience! We're thrilled to know you’re happy with your purchase and truly appreciate your trust, it means the world to us. Looking forward to serving you again soon!


Love the hoop... itsnaps together perfectly
October 22, 2025
Previous review

The products are beautiful! It's nice and secure ( hoop nose rings). I am in love!

Date of experience: October 12, 2025
Virginia
1 review
0 helpful votes
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I'm out of $80 because two bad orders
December 1, 2025

I paid $39 two different times and would not open and the last one would not close so I'm out $80 I took a chance got a other tonight I didn't have to pay but $20 for it and I hope it works I been doing business with y'all for 3 or 4yrs now and I never had a problem with my order until the last two order I enjoying shopping with Body Candy but I do have to say it's been awhile since I've got anything off of website After experiencing the bad orders I was getting too scared to order anything and I took a chance tonight

Date of experience: November 20, 2025
GB
1 review
0 helpful votes
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Brilliant
November 30, 2025

Really quick delivery and fairly priced jewellery. The quality is excellent and the stainless steel has never dulled. Love them

Date of experience: November 20, 2025
Chris P. BodyCandy Rep
5 months ago

Thank you so much for sharing your experience! We're thrilled to know you’re happy with your purchase and truly appreciate your trust, it means the world to us. Looking forward to serving you again soon!

New York
1 review
0 helpful votes
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Wayyy too many pop ups and offers at checkout. It would prevent me from shopping here again. If I want to be harassed like that, Ill go to Temu.

Date of experience: November 20, 2025
Chris P. BodyCandy Rep
5 months ago

We noticed that you entered a customer service issue on a product review. We sincerely apologize for any inconvenience!
Please contact customer service at [email protected] for assistance. Thank you!

California
1 review
0 helpful votes
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I have yet to recieve my order, there was an issue with the post office and returned back to your company once, now here it is November 19, and I still have not received my order. And NOONE has emailed me saying it was returned back to you guys!

Date of experience: November 19, 2025
Chris P. BodyCandy Rep
5 months ago

We noticed that you entered a customer service issue on a product review. We sincerely apologize for any inconvenience!
Please contact customer service at [email protected] for assistance. Thank you!

Indiana
1 review
0 helpful votes
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I am very pleased!
November 28, 2025

I am very pleased! Everything was as described. First package i received an item was missing but your team was very promt in getting that shipped out to me!

Date of experience: November 18, 2025
Chris P. BodyCandy Rep
5 months ago

Thank you so much for sharing your experience! We're thrilled to know you’re happy with your purchase and truly appreciate your trust, it means the world to us. Looking forward to serving you again soon!