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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,536 reviews

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Florida
2 reviews
0 helpful votes
Follow Rhiannon N.
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I absolutely LOVE body candy!
May 29, 2023

I absolutely LOVE body candy! Every piece is adorable, really well made, and BONUS: their customer service team is out of this WORLD

Date of experience: May 29, 2023
Australia
1 review
0 helpful votes
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Was fast delivery and gd to deal with and great pricing

Date of experience: May 28, 2023
Australia
1 review
0 helpful votes
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My experience has not been the best, the delivery time takes months, half my purchase did not arrive and i am still waiting for it. What did arrive came in the wrong size so i am unable to use it.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 28, 2023
California
1 review
0 helpful votes
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Lovely day, I think everytime I order from these guys I don't have too much money, lmfao.
Like go crazy splurge, bouns coupons come after the orders, I'm not too sure but I think I try too keep in mind that the jewelry could be like one of a kind like myself. Much love and respect, can't complain

Date of experience: May 28, 2023
North Carolina
1 review
0 helpful votes
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So hard to choose but excited for my first order. Will order more!

Date of experience: May 28, 2023
Louisiana
1 review
0 helpful votes
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It was good just the teal one didn't last very long before I lost a ball

Date of experience: May 28, 2023
Canada
1 review
0 helpful votes
Follow Nathalie K.
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Easy to navigate website, good prices, good deals, easy subscription to emails, it's all functional and the shipping was fast timing. Good experience, always buy from you guys against

Date of experience: May 27, 2023
Indiana
1 review
0 helpful votes
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Very fast delivery
May 28, 2023

Very fast delivery. Purchased for my wife and she loves them!

Date of experience: May 27, 2023
California
1 review
0 helpful votes
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Great experience and fast shipping. No problems with anything.

Date of experience: May 27, 2023
California
1 review
0 helpful votes
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Great love getting online to see what's new, but we need more holiday ones. I would like to see more L or curly options

Date of experience: May 27, 2023
Colorado
1 review
0 helpful votes
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BodyCandy is a great company with many discount codes. Shipping and delivery was completed before the estimated times!

Date of experience: May 27, 2023
Ohio
1 review
0 helpful votes
Follow Eiana Z.
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Wonderful, nice and worth the money I paid for it.

Date of experience: May 27, 2023
Spain
1 review
0 helpful votes
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Alles gut gelaufen, aber es kamen noch extra Zollgebühren hinzu.
Trotzdem, schöner Schmuck. Versand ging auch sehr zügig.

Date of experience: May 27, 2023
Idaho
1 review
0 helpful votes
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Hard to navigate the website but the stuff is cool

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 26, 2023
Michigan
1 review
0 helpful votes
Follow Latorra K.
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I've been ordering from body candy for at least 10 years! I got the belly ring mystery bag my last order and I just bought another one I can't wait to see what I get!

Date of experience: May 26, 2023
Wisconsin
2 reviews
0 helpful votes
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No issues with ordering
May 26, 2023

No issues with ordering. They take some time to ship every once in awhile, but no issues with packaging as well. Always great jewelry.

Date of experience: May 26, 2023
Wisconsin
1 review
0 helpful votes
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My order arrived quickly and it is good quality and fits nicely

Date of experience: May 26, 2023
South Carolina
1 review
0 helpful votes
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Love the products
May 26, 2023

Love the products. Excellent value for price. Will definitely buy more in the future.

Date of experience: May 26, 2023
Oregon
1 review
0 helpful votes
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Please leave me alone, I have been getting emails and texts everyday since I ordered. Just $#*! off

Date of experience: May 25, 2023
Washington
1 review
0 helpful votes
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The pieces were great quality and were a great price!

Date of experience: May 25, 2023