Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
Get 25% you order with code: SJ25
Claim Deal
How would you rate BodyCandy?
grey stargrey stargrey stargrey stargrey star

BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,459
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,564 reviews

We monitor reviews for authenticity

Montana
1 review
0 helpful votes
Follow Rebecca L.
Unfollow Rebecca L.
Share Review
Report Review

I was looking for a tiny gem for my Monroe and both of these are perfect. It arrived early and I had no issues. Love ordering from Body Candy

Date of experience: June 5, 2023
New Hampshire
1 review
0 helpful votes
Follow Danielle I.
Unfollow Danielle I.
Share Review
Report Review

Overall I really like jewelry from body candy and I've purchased quite a lot of jewelry from them but I have received some poor quality jewelry from them but most of it is great.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 5, 2023
Oklahoma
1 review
0 helpful votes
Follow Sarah N.
Unfollow Sarah N.
Share Review
Report Review

Great quality stones
June 5, 2023

Great quality stones - have ordered tigers eye, rose quartz, aventurine, and several others. All accurate size. Love everything we got and will definitely be ordering again.

Date of experience: June 5, 2023
California
1 review
0 helpful votes
Follow Aniya O.
Unfollow Aniya O.
Share Review
Report Review

The quality isn't good so the pink completely peeled off very fast

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 5, 2023
Pennsylvania
1 review
0 helpful votes
Follow Heather I.
Unfollow Heather I.
Share Review
Report Review

Love getting jewelry from this site. Very reasonable and comes fast

Date of experience: June 5, 2023
Arkansas
1 review
0 helpful votes
Follow Samantha U.
Unfollow Samantha U.
Share Review
Report Review

Great selection of products and reasonable prices.

Date of experience: June 5, 2023
California
1 review
0 helpful votes
Follow jessica Q.
Unfollow jessica Q.
Share Review
Report Review

Everything good!
June 5, 2023

Everything good! Will be ordering more from here. Only one thing was that one item was out of stock

Date of experience: June 5, 2023
Washington
1 review
0 helpful votes
Follow Letitia R.
Unfollow Letitia R.
Share Review
Report Review

Was able to find what I needed quickly all of the jewelry is cute and the only problem I had was deciding what to buy.

Date of experience: June 4, 2023
Alabama
1 review
0 helpful votes
Follow Erin Y.
Unfollow Erin Y.
Share Review
Report Review

Cheap, convenient, good
June 4, 2023

Cheap, convenient, good. Def prefer ordering jewelry from here

Date of experience: June 4, 2023
California
1 review
0 helpful votes
Follow Samantha K.
Unfollow Samantha K.
Share Review
Report Review

I put the green opal in and a day later my tongue and neck swelled up causing me to take it out for good I'm not able to wear others now

Date of experience: June 4, 2023
Washington
1 review
0 helpful votes
Follow Megan T.
Unfollow Megan T.
Share Review
Report Review

Easy shopping, fast shipping, good quality items. I would have given my whole review 5 stars if the product description stated that it could only be worn on one side to show the heart and moon as it looks backwards I'd you try to wear it on the other side.

Date of experience: June 4, 2023
Illinois
1 review
0 helpful votes
Follow Roneezha C.
Unfollow Roneezha C.
Share Review
Report Review

Great Belly Rings
June 4, 2023

Great Belly Rings. I have been shopping with Body candy for years.

Date of experience: June 3, 2023
Canada
1 review
0 helpful votes
Follow Sandra N.
Unfollow Sandra N.
Share Review
Report Review

The jewelry I got was what I wanted and I'm very happy with it except one piece. Description wasn't clear on it. I should have researched it better so that I knew it was something I didn't want...

Date of experience: June 3, 2023
Colorado
2 reviews
0 helpful votes
Follow Alicia B.
Unfollow Alicia B.
Share Review
Report Review

It's very simple to order
June 3, 2023

It's very simple to order. A lot of very nice design options for different personalities.

Date of experience: June 3, 2023
North Dakota
2 reviews
0 helpful votes
Follow Jessica B.
Unfollow Jessica B.
Share Review
Report Review

Love your stainless steel jewelry, never irritates my skin

Date of experience: June 3, 2023
Indiana
1 review
0 helpful votes
Follow Natasha D.
Unfollow Natasha D.
Share Review
Report Review

Great, fast, and good quality jewelry. I will definitely order in the future.

Date of experience: June 3, 2023
Canada
1 review
0 helpful votes
Follow Vincent L.
Unfollow Vincent L.
Share Review
Report Review

Overall, I have had a good customer service experience even though the product wasn't suitable for me.

Date of experience: June 3, 2023
Texas
1 review
0 helpful votes
Follow Cassondra P.
Unfollow Cassondra P.
Share Review
Report Review

Most of my purchases were awesome until my last one, I received it and it was bent I sent an email about it but never heard back so...

Date of experience: June 2, 2023
Pennsylvania
1 review
0 helpful votes
Follow Heidi U.
Unfollow Heidi U.
Share Review
Report Review

The items I received in this shipment were great and I gets a lot of compliments on them.

Date of experience: June 2, 2023
Canada
1 review
0 helpful votes
Follow Corvus O.
Unfollow Corvus O.
Share Review
Report Review

I always love the products I get from BodyCandy and the experience of being a customer is usually a good one too. Overall I would highly recommend them and I will be ordering from them again in the future

Date of experience: June 2, 2023