Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
Get 25% you order with code: SJ25
Claim Deal
How would you rate BodyCandy?
grey stargrey stargrey stargrey stargrey star

BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,567 reviews

We monitor reviews for authenticity

Louisiana
1 review
0 helpful votes
Follow jedah L.
Unfollow jedah L.
Share Review
Report Review

I absolutely loved the experience
June 15, 2023

I absolutely loved the experience. Everything I ordered looks exactly as it did on the site. Body Candy has just gained a new loyal customer.

Date of experience: June 15, 2023
Ohio
1 review
0 helpful votes
Follow Rebecca U.
Unfollow Rebecca U.
Share Review
Report Review

I love the feedback
June 15, 2023

I love the feedback. They replaced one of the rings.

Date of experience: June 14, 2023
Michigan
1 review
0 helpful votes
Follow Brittany P.
Unfollow Brittany P.
Share Review
Report Review

Fast shipping and great quality
June 15, 2023

Fast shipping and great quality. Love both my pieces. Absolutely stunning

Date of experience: June 14, 2023
New York
1 review
0 helpful votes
Follow Stacey F.
Unfollow Stacey F.
Share Review
Report Review

I never received the item
July 15, 2023

I never received the item. When advised that I never received it I was told by the company that the postal service delivered it and it was out of their hands. Thanks a lot!.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 14, 2023
California
1 review
0 helpful votes
Follow Patrice A.
Unfollow Patrice A.
Share Review
Report Review

Quick and easy glow in the dark doesn't glow which kinda sucks

Date of experience: June 14, 2023
Missouri
1 review
0 helpful votes
Follow Eloria X.
Unfollow Eloria X.
Share Review
Report Review

NOSE RING
June 14, 2023

I ORDERED TWICE AND BOTH TIMES GOT SOMETHING DIFFERENT. WHEN I CALLED AND COMPLAINED SHE HAD THE NERVE TO TELL ME SHE COULD SEND ME A RETURN LABEL. BUT YOU GOT MY MONEY UP FRONT. THEY ARE SCAMMING PEOPLE.

Date of experience: June 14, 2023
Canada
1 review
0 helpful votes
Follow Jan S.
Unfollow Jan S.
Share Review
Report Review

I have never received so MANY emails from one online order before. I had to unsubscribe from two separate mailing lists that were apparently auto signed up for. The sheer amount of emails, follow up emails, reminder emails etc is the sole reason I'll shop elsewhere next time.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 14, 2023
Virginia
1 review
0 helpful votes
Follow Lillian X.
Unfollow Lillian X.
Share Review
Report Review

My shopping experience was amazing! I love the way the website is set up.

Date of experience: June 14, 2023
Finland
1 review
0 helpful votes
Follow Tia H.
Unfollow Tia H.
Share Review
Report Review

Could be better
July 14, 2023

Could be better. I ordered a nipple piercing set and got only one piercing. It was also broken. They sent me a new set and once again i got only one piercing. I had to pay customs twice and after all this i've got one broken piercing, one that i can use and two customs paid.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 14, 2023
Louisiana
1 review
0 helpful votes
Follow Pamela I.
Unfollow Pamela I.
Share Review
Report Review

It was perfect!
June 14, 2023

It was perfect! Body candy has a fast delivery and quality products.

Date of experience: June 13, 2023
Canada
1 review
0 helpful votes
Follow Alyssa g.
Unfollow Alyssa g.
Share Review
Report Review

Low Quality and poor
July 14, 2023

You really get what you pay for. Cheap price cheap quality.
I've ordered multiple times with high hopes because the pieces DO look pretty! But I would wear for maybe 1-2 weeks and I would have gold coating mostly chipped off, greening, and I even had a sensitivity reaction which I never had before.

I was offered a credit but given i had so many poor pieces I decided to stop supporting altogether

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2023
Colorado
1 review
0 helpful votes
Follow Jordyn H.
Unfollow Jordyn H.
Share Review
Report Review

So I was getting free shipping, and then all of a sudden it wasn't valid anymore? Only problem I had.

Date of experience: June 13, 2023
Illinois
1 review
0 helpful votes
Follow Michelle F.
Unfollow Michelle F.
Share Review
Report Review

I have shipping protection, i have been emailing back and forth, and i have yet to receive what i purchased.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2023
Ohio
1 review
0 helpful votes
Follow Shannon R.
Unfollow Shannon R.
Share Review
Report Review

I love ordering from body candy because I always get exactly what I ordered for an unbeatable low price!

Date of experience: June 13, 2023
Arizona
1 review
0 helpful votes
Follow William T.
Unfollow William T.
Share Review
Report Review

I have had hit-or-miss trying to find something in the past, but today i found exactly what I wanted immediately.

Date of experience: June 13, 2023
Missouri
1 review
0 helpful votes
Follow Jasmine A.
Unfollow Jasmine A.
Share Review
Report Review

So great I loved it pls let me submit review pls let my family go is this 50 yet

Date of experience: June 12, 2023
Canada
1 review
0 helpful votes
Follow Liza-Marie J.
Unfollow Liza-Marie J.
Share Review
Report Review

I really love this compagnie, I Will recommend this compagnie, love the product and the quality

Date of experience: June 12, 2023
Oklahoma
1 review
0 helpful votes
Follow Elizabeth C.
Unfollow Elizabeth C.
Share Review
Report Review

Products arrived earlier then expected not damaged

Date of experience: June 12, 2023
California
1 review
0 helpful votes
Follow Mak Y.
Unfollow Mak Y.
Share Review
Report Review

Very disappointed will not be shopping here again it's too bad because I really like your jewelry. This one though HORRIFYING

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 12, 2023
Oklahoma
1 review
0 helpful votes
Follow Tarah S.
Unfollow Tarah S.
Share Review
Report Review

So far I have liked everything all came as shown on line great colors and quality

Date of experience: June 12, 2023