Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.
In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I absolutely loved the experience. Everything I ordered looks exactly as it did on the site. Body Candy has just gained a new loyal customer.
I love the feedback. They replaced one of the rings.
Fast shipping and great quality. Love both my pieces. Absolutely stunning
I never received the item. When advised that I never received it I was told by the company that the postal service delivered it and it was out of their hands. Thanks a lot!.
I ORDERED TWICE AND BOTH TIMES GOT SOMETHING DIFFERENT. WHEN I CALLED AND COMPLAINED SHE HAD THE NERVE TO TELL ME SHE COULD SEND ME A RETURN LABEL. BUT YOU GOT MY MONEY UP FRONT. THEY ARE SCAMMING PEOPLE.
I have never received so MANY emails from one online order before. I had to unsubscribe from two separate mailing lists that were apparently auto signed up for. The sheer amount of emails, follow up emails, reminder emails etc is the sole reason I'll shop elsewhere next time.
My shopping experience was amazing! I love the way the website is set up.
Could be better. I ordered a nipple piercing set and got only one piercing. It was also broken. They sent me a new set and once again i got only one piercing. I had to pay customs twice and after all this i've got one broken piercing, one that i can use and two customs paid.
It was perfect! Body candy has a fast delivery and quality products.
You really get what you pay for. Cheap price cheap quality.
I've ordered multiple times with high hopes because the pieces DO look pretty! But I would wear for maybe 1-2 weeks and I would have gold coating mostly chipped off, greening, and I even had a sensitivity reaction which I never had before.
I was offered a credit but given i had so many poor pieces I decided to stop supporting altogether
I have shipping protection, i have been emailing back and forth, and i have yet to receive what i purchased.
Products arrived earlier then expected not damaged
Very disappointed will not be shopping here again it's too bad because I really like your jewelry. This one though HORRIFYING
So far I have liked everything all came as shown on line great colors and quality
Answer: Mine took 8 days including the weekend. Sometimes you can't track your order, call them if you're concerned.
Answer: Call them. Email responses take forever. Slow customer service.
Answer: They usually send them like a "regular mail" so the traking number may not work. Still if you send them a message trough facebook they will reply and try to help you. I had a really good experience with them. Hope you get your nose rings soon.
Answer: Who needs your card? Yes you can trust them, bought there more than once

