Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
Get 25% you order with code: SJ25
Claim Deal
How would you rate BodyCandy?
grey stargrey stargrey stargrey stargrey star

BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,527 reviews

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
Follow Samantha V.
Unfollow Samantha V.
Share Review
Report Review

My over all experience has been great easy to find what I was looking for and a great selection on all pieces

Date of experience: June 18, 2023
California
1 review
0 helpful votes
Follow Chandni D.
Unfollow Chandni D.
Share Review
Report Review

I love everything!
June 18, 2023

I love everything! Very cute. I love all the sales happening!

Date of experience: June 17, 2023
New York
1 review
0 helpful votes
Follow Ryan D.
Unfollow Ryan D.
Share Review
Report Review

It's been amazing!
June 18, 2023

It's been amazing! Customer service was great and I love that you can get pretty good quality jewelry like titanium for a cheap price!

Date of experience: June 17, 2023
New York
1 review
0 helpful votes
Follow Amaya S.
Unfollow Amaya S.
Share Review
Report Review

It's so nice and cute
June 17, 2023

It's so nice and cute. Came on time. Also it looks exactly like the picture. Ya ate that up period

Date of experience: June 17, 2023
Germany
1 review
0 helpful votes
Follow Amanda J.
Unfollow Amanda J.
Share Review
Report Review

Excellent!
June 17, 2023

Excellent! The jewelry is so pretty and have tons of variety

Date of experience: June 17, 2023
Washington
1 review
0 helpful votes
Follow Daniela N.
Unfollow Daniela N.
Share Review
Report Review

Quality control is needed
July 17, 2023

Quality control is needed. 2 pieces of colored jewelry peeled in days while wearing them.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 17, 2023
Colorado
1 review
0 helpful votes
Follow Julia S.
Unfollow Julia S.
Share Review
Report Review

The shopping experience was easy but I was unimpressed with the quality of the piece.

Date of experience: June 16, 2023
Illinois
1 review
0 helpful votes
Follow Erica Y.
Unfollow Erica Y.
Share Review
Report Review

Missed changing my shipping address, but that was on me and customer service was great about setting up reshipment.

Date of experience: June 16, 2023
Missouri
1 review
0 helpful votes
Follow Megan I.
Unfollow Megan I.
Share Review
Report Review

Amazing and perfect length!
June 16, 2023

Amazing and perfect length! Shipped on time and love how sparkly.

Date of experience: June 16, 2023
Minnesota
1 review
0 helpful votes
Follow Abigale A.
Unfollow Abigale A.
Share Review
Report Review

Quick and easy service
June 16, 2023

Quick and easy service. Very pleased with product.

Date of experience: June 16, 2023
North Carolina
2 reviews
0 helpful votes
Follow Michelle W.
Unfollow Michelle W.
Share Review
Report Review

It is simple to place an order, and delivery was prompt.

Date of experience: June 16, 2023
Canada
1 review
0 helpful votes
Follow Jess O.
Unfollow Jess O.
Share Review
Report Review

Customer service team is A+, the jewelry itself is hit and miss.

Date of experience: June 15, 2023
New Mexico
1 review
0 helpful votes
Follow Ginie A.
Unfollow Ginie A.
Share Review
Report Review

These worked out awesome thank you so much. I enjoy my experience with body candy all the time.

Date of experience: June 15, 2023
Canada
1 review
0 helpful votes
Follow Aurora X.
Unfollow Aurora X.
Share Review
Report Review

My experience was great and products were amazing I am definitely going to purchase more in the future

Date of experience: June 15, 2023
Texas
1 review
0 helpful votes
Follow Chloe W.
Unfollow Chloe W.
Share Review
Report Review

There is something for everyone and there are always sales or coupons for the text subscribers.

Date of experience: June 15, 2023
Alabama
1 review
0 helpful votes
Follow Myah J.
Unfollow Myah J.
Share Review
Report Review

I always have wonderful experiences with this site

Date of experience: June 15, 2023
Florida
2 reviews
0 helpful votes
Follow Lisa W.
Unfollow Lisa W.
Share Review
Report Review

Very easy to look for the right ring, easy to place an order and received my order quickly.

Date of experience: June 15, 2023
Florida
1 review
0 helpful votes
Follow Jessica P.
Unfollow Jessica P.
Share Review
Report Review

It's always good stuff!
June 15, 2023

It's always good stuff! Will keep buying from here in the future

Date of experience: June 15, 2023
Louisiana
1 review
0 helpful votes
Follow jedah L.
Unfollow jedah L.
Share Review
Report Review

I absolutely loved the experience
June 15, 2023

I absolutely loved the experience. Everything I ordered looks exactly as it did on the site. Body Candy has just gained a new loyal customer.

Date of experience: June 15, 2023
Ohio
1 review
0 helpful votes
Follow Rebecca U.
Unfollow Rebecca U.
Share Review
Report Review

I love the feedback
June 15, 2023

I love the feedback. They replaced one of the rings.

Date of experience: June 14, 2023