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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,474
quality
252
This company responds to reviews on average within 1 day

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50,594 reviews

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Washington
1 review
0 helpful votes
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Shipment arrived quicker than expected. Usually very pleased with what I order from you all. I've only ever had one issue and that was because something was accidentally under the 14g label when it was actually 16g.

Date of experience: July 16, 2023
Washington
2 reviews
0 helpful votes
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Absolutely love this website!
July 16, 2023

Absolutely love this website! Best place to get new jewelry, whether it be plain or fun jewelry! I come back to this website every time

Date of experience: July 16, 2023
Canada
1 review
0 helpful votes
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Quick arrival and all the jewelry is super cool :)

Date of experience: July 15, 2023
Florida
1 review
0 helpful votes
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Easy shopping and lots of choices
July 15, 2023

Easy shopping and lots of choices. Checkout was a breeze and arrived quickly.

Date of experience: July 15, 2023
Colorado
1 review
0 helpful votes
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Love them,they look so pretty and would recommend it to other people

Date of experience: July 14, 2023
Canada
1 review
0 helpful votes
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The peach jade plugs I received are white, not peach. The tigers eye plugs are white and black..

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 14, 2023
Oregon
1 review
0 helpful votes
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Multiple belly button rings with the dangle jewelry fell off while I was wearing them. Thankfully I found them but the metal circle holding them together is not all the way clamped down and makes it easy for the pieces to fall off

Date of experience: July 14, 2023
New York
1 review
0 helpful votes
Follow Aryel N.
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Belly rings were cute even though all the dangle ones broke off within a day. But for the cheap proce i really can't expect too much honestly.

Date of experience: July 14, 2023
Ohio
1 review
0 helpful votes
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Not too expensive and the website has gotten much easier to navigate and find what I'm looking for.

Date of experience: July 13, 2023
Canada
1 review
0 helpful votes
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Been shopping at Body Candy Body Jewlery for years. Never disappoint! Always good to help you and make your shopping experience awesome.

Date of experience: July 12, 2023
South Carolina
2 reviews
0 helpful votes
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Everything comes in perfect condition and as it looks
July 12, 2023
Updated review

Everything comes in perfect condition and as it looks

Date of experience: July 12, 2023

I like the fact you can choose multiple options and...
April 28, 2023
Previous review

I like the fact you can choose multiple options and seasonal and personalized designs.

Date of experience: April 28, 2023
Maryland
1 review
0 helpful votes
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I love the jewelry
July 12, 2023

I love the jewelry. I order more already and will be ordering more in the future.

Date of experience: July 12, 2023
Texas
1 review
0 helpful votes
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Shopping is say and simple
July 12, 2023

Shopping is say and simple. Fast Shipping too with constant updates.

Date of experience: July 12, 2023
California
1 review
0 helpful votes
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So far so good I've ordered before and one of my items was damaged out of 3 last time but otherwise I was satisfied.

Date of experience: July 12, 2023
Australia
1 review
0 helpful votes
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Great!
August 11, 2023

Great! Good communication. I did not like the constant hounding afterwards to buy more products. Turned me off using BodyCandy again...

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 11, 2023
Washington
1 review
0 helpful votes
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Fast shipping, frequent sales and great merchandise!

Date of experience: July 11, 2023
Arizona
1 review
0 helpful votes
Follow Sarah O.
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I wanted 14 gauge foe my ears I am going to try the 16 we will see if I return them

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 11, 2023
Australia
1 review
0 helpful votes
Follow Sarah B.
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Fast shipping, staff were helpful and polite when contacted.

Date of experience: July 11, 2023
Maryland
1 review
0 helpful votes
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Great customer service overall
July 11, 2023

Great customer service overall. I will always get my jewelry from body candy!

Date of experience: July 11, 2023
Canada
1 review
0 helpful votes
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Very cute jewelery with great price! Took about two weeks to receive to canada but other than that it was great shopping!

Date of experience: July 11, 2023