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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,474
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,594 reviews

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
Follow Katelyn D.
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A lot to choose from and great prices! Will be shopping again for sure!

Date of experience: July 20, 2023
Zambia
1 review
0 helpful votes
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Buying from body candy is always easy, and a great experience

Date of experience: July 20, 2023
Texas
1 review
0 helpful votes
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Enjoyable, easy shopping
July 20, 2023

Enjoyable, easy shopping. Love the jewelry will recommend you.

Date of experience: July 20, 2023
California
1 review
0 helpful votes
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I have bought numerous items from body candy, never...
July 20, 2023
Updated review

I have bought numerous items from body candy, never had an issue with anything yet. Good quality, no allergic reactions, and great prices.

Date of experience: July 20, 2023

Love the prices, and how cute the jewelry is
April 6, 2023
Previous review

Love the prices, and how cute the jewelry is.

Date of experience: April 5, 2023

Easy search, great selection
March 22, 2023
Previous review

Easy search, great selection. Always have what I need. No complaints

Date of experience: March 22, 2023

Easy checkout, good jewelry to pick from
March 14, 2023
Previous review

Easy checkout, good jewelry to pick from

Date of experience: March 13, 2023
Ohio
2 reviews
0 helpful votes
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It's not that I'm a fan but it's not a big one of these are you guys going

Date of experience: July 20, 2023
Georgia
1 review
0 helpful votes
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Good quality pieces for amazing prices, beautifully packaged.

Date of experience: July 20, 2023
California
1 review
0 helpful votes
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Everything was as expected I enjoyed every piece and none of them irritated my skin.

Date of experience: July 19, 2023
Colorado
1 review
0 helpful votes
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Piercing broke a couple of days after having it in

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 19, 2023
Michigan
1 review
0 helpful votes
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Everything I ordered worked out great! Just need some new jewelry for my nose piercings.

Date of experience: July 19, 2023
Michigan
1 review
0 helpful votes
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Everything came in a timely manner and exceed my expectations… though some products weren't as good as others I was overall satisfied for the price I paid

Date of experience: July 19, 2023
Washington
1 review
0 helpful votes
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The website is great, the jewelry wasn't the best though. It either didn't close properly or didn't work. Very upset about my purchases.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 18, 2023
Illinois
1 review
0 helpful votes
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I love the color and texture
July 18, 2023

I love the color and texture.
I did get some temporary hair color on it so now it's got a cool purple spot

Date of experience: July 18, 2023
Georgia
1 review
0 helpful votes
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Some stuff is cheap looking but i like how cheap it is lol

Date of experience: July 18, 2023
Illinois
1 review
0 helpful votes
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Price was fair but I paid for 2-3 day shipping and got it in 5 days instead of 3

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 18, 2023
Illinois
1 review
0 helpful votes
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I enjoy stuff it is enjoyable and I am saying this to reach the 50 character limit

Date of experience: July 17, 2023
Massachusetts
1 review
0 helpful votes
Follow Maria N.
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Only got it because I was missing a ball on the one I have now

Kinda wish you guys sell just the ball for missing ones on Piercing

Date of experience: July 17, 2023
Illinois
1 review
0 helpful votes
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It was fast and easy, didn't have any problems with shipping and got my order

Date of experience: July 17, 2023
Texas
1 review
0 helpful votes
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Great products and shipping
July 17, 2023

Great products and shipping. Everything was as expected

Date of experience: July 17, 2023
Tennessee
1 review
0 helpful votes
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I got everything so fast and i love them all! 10/10 would recommend!

Date of experience: July 16, 2023
New York
1 review
0 helpful votes
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Date of experience: July 16, 2023