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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,475
quality
252
This company responds to reviews on average within 1 day

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50,728 reviews

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Colorado
1 review
0 helpful votes
Follow Lisa D.
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My experience was good, had no issues and shipping was fast

Date of experience: August 6, 2023
Ohio
1 review
0 helpful votes
Follow Brianna C.
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It was easy to order, it was affordable, and my customized belly ring turned out great!

Date of experience: August 6, 2023
Michigan
1 review
0 helpful votes
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Excellent quality and fast shipping, I got a discount code that took the price down as well

Date of experience: August 6, 2023
Maine
1 review
0 helpful votes
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Was very good
September 5, 2023

Was very good. Great time to ship and receive. Perfect rings

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 6, 2023
Tennessee
1 review
0 helpful votes
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I was really impressed with the amount of inventory they have! Literally anything you can think of! Prices were all reasonable and I'm very happy with my purchases!

Date of experience: August 6, 2023
Australia
1 review
0 helpful votes
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Will be making another order, loved the quality and they look so cute

Date of experience: August 5, 2023
Canada
1 review
0 helpful votes
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Easily found what I was looking for! Great prices.

Date of experience: August 5, 2023
Canada
1 review
0 helpful votes
Follow serenity F.
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The green gem gold belly ring didn't thread well. The top ball wouldn't fully tighten which is quite upsetting considering that one was my favourite and it matches the septum ring i got.

Date of experience: August 5, 2023
New York
1 review
0 helpful votes
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The ordering experience was good
August 5, 2023

The ordering experience was good. But the product was not.

Date of experience: August 5, 2023
California
1 review
0 helpful votes
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BodyCandy comes thru every time!
August 5, 2023

BodyCandy comes thru every time! Love the products!

Date of experience: August 5, 2023
Missouri
1 review
0 helpful votes
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Date of experience: August 4, 2023
Arizona
1 review
0 helpful votes
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Had an amazing experience but jewelry is slightly turning my skin green and tarnishing.

Date of experience: August 4, 2023
Michigan
1 review
0 helpful votes
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I got all my septum rings within the 7-10 business days after ordering, just as the site claims! Overall very pleased with the quality of the rings and process it took for them to get delivered.

Date of experience: August 4, 2023
Florida
1 review
0 helpful votes
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Very easy and provides very good details on products.

Date of experience: August 4, 2023
West Virginia
1 review
0 helpful votes
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Excellent!
August 4, 2023

Excellent! It is the best place to buy nose rings and my favorite.

Date of experience: August 4, 2023
Oregon
1 review
0 helpful votes
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The jewelry is just as shown unfortunately my tongue ring broke after 3 weeks very disappointing

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 3, 2023
Maryland
1 review
0 helpful votes
Follow Maiyah G.
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Good, please update category options, confusing when trying to find specific items.

Date of experience: August 3, 2023
Maine
1 review
0 helpful votes
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Twas okay
August 3, 2023

Twas okay. The bar clicker is way too small and hurt

Date of experience: August 3, 2023
Georgia
1 review
0 helpful votes
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Very good product, no issues with it in the slightest

Date of experience: August 3, 2023
South Carolina
1 review
0 helpful votes
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Always able to find what I am looking for and the turn around is quick!

Date of experience: August 3, 2023