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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,475
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,730 reviews

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
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Arrived safe and well packaged and am happy with products

Date of experience: August 13, 2023
California
1 review
0 helpful votes
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Little hassle and fast shipping!
August 13, 2023

Little hassle and fast shipping! It was exactly as described and high quality

Date of experience: August 12, 2023
Oklahoma
1 review
0 helpful votes
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Amazing selection and I received my order really quick. Love all my new septum rings!

Date of experience: August 12, 2023
Tennessee
2 reviews
1 helpful vote
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Beautiful!
August 13, 2023

Beautiful! Great quality. Highly recommend. Came week packaged.

Date of experience: August 12, 2023
Oregon
1 review
0 helpful votes
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I almost let my tongue and nelly bottom close up because jewelry is so expensive and I am sensitive to metals. Body candy has great selection for great prices and customer service is amazing. No reason to shop anywhere else

Date of experience: August 12, 2023
Texas
1 review
0 helpful votes
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I have gotten products from body candy the. Shopping is made easy shipments are received good time. But wasnt to happy on the clear cip on nipple ring dosnt fit and not very pretty

Date of experience: August 12, 2023
California
1 review
0 helpful votes
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The website was a little confusing, I came from an Instagram ad for over 50% off and didn't make an account so I was a little confused trying to track my order in "my account" but when trying to log on I didn't have an account? A little confusing, but the order arrived so that's all that matters!

Date of experience: August 11, 2023
Pennsylvania
1 review
0 helpful votes
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Great products, great price
September 11, 2023

Great products, great price. But they keep emailing me with the wrong name.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 11, 2023
Michigan
1 review
0 helpful votes
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It's was fine
August 12, 2023

It's was fine. I ordered, it was delivered, I'm wearing the jewelry.

Date of experience: August 11, 2023
Texas
1 review
0 helpful votes
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They never disappoint!
August 12, 2023

They never disappoint! I've ordered multiple times, and the quality of jewelry is always really nice

Date of experience: August 11, 2023
North Carolina
1 review
0 helpful votes
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I love the unique designs
August 12, 2023

I love the unique designs. Cost effective. Fast shipping.

Date of experience: August 11, 2023
Arkansas
1 review
0 helpful votes
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I really sad that the seamless ring was damaged during shipping (I assume). The captive bead falling out was maybe from me not wearing a lot of captive rinds, but I thought it was supposed to go in easier.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 11, 2023
Alabama
1 review
0 helpful votes
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I ordered en expensive piece of body jewelry and have...
September 10, 2023
Updated review

I ordered en expensive piece of body jewelry and have not received it. I've been very patient! It's been a month.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 11, 2023

Love the site
July 11, 2023
Previous review

Love the site. So many items to chose from.

Date of experience: July 11, 2023
Maryland
1 review
0 helpful votes
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It fell out & I lost it after just a few days. So it was a big waste of money

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 11, 2023
Canada
1 review
0 helpful votes
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Wow really great deals!
August 11, 2023

Wow really great deals! :D Shipping was fast too :)

Date of experience: August 10, 2023
New York
1 review
0 helpful votes
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I'm a long time consumer and I must say I heart your...
August 11, 2023
Updated review

I'm a long time consumer and I must say I heart your company. Keep up the good work

Date of experience: August 10, 2023

It's always a good time cruising the site for new jewelry
June 8, 2022
Previous review

It's always a good time cruising the site for new jewelry.

Date of experience: June 8, 2022
Arizona
1 review
0 helpful votes
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Everything went smoothly until we received the jewelry and tried to wear them, they were all too big

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 10, 2023
Mississippi
1 review
0 helpful votes
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The long week delay to start the shipping process was a bit much in my opinion.
First time buyer you get bombarded with endless ads to BUY BUY BUY. But I'm still waiting to see if I even get my first order.

Date of experience: August 10, 2023
Delaware
1 review
0 helpful votes
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Nice piercing easy to put in and take off if needed

Date of experience: August 10, 2023
New York
1 review
0 helpful votes
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Shipping was timely and the packaging was done well. The quality of the jewelry is not the best. Will not purchase from here again.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 10, 2023