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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,457
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,564 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Easy purchase
August 23, 2023

Easy purchase. Good tracking on the items. High quality metal.

Date of experience: August 23, 2023
Virginia
1 review
0 helpful votes
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I love everything in my new order
August 23, 2023

I love everything in my new order. It's always a pleasure shopping at Body Candy.

Date of experience: August 23, 2023
North Carolina
1 review
0 helpful votes
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It's a affordable
August 23, 2023

It's a affordable
Piercing company from
Belly piercing too earrings and much more

Date of experience: August 23, 2023
Austria
1 review
0 helpful votes
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Loved it they have many options to choose from and shipping is not very fast but not bad either

Date of experience: August 23, 2023
Washington
1 review
0 helpful votes
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Love this business and their prices
August 23, 2023

Love this business and their prices. I have no complaints.

Date of experience: August 22, 2023
California
1 review
0 helpful votes
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Was good products good quality and I like them a lot

Date of experience: August 22, 2023
New Hampshire
1 review
0 helpful votes
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I somehow didn't receive my first delivery, even though it was marked as delivered. However, they fixed the issue by sending me the same order again for free! It arrived the second time in perfect condition. Thanks so much for having great customer service!

Date of experience: August 22, 2023
Illinois
1 review
0 helpful votes
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Never had issues with this company in the past but this order was a little wonky. First off I only got my nose ring when the shipping receipt said both items were in the package. Customer service was wonderful and quickly responded and sent out the plugs, but with no shipping so it was a total shock when they arrived. However when the plugs arrived they were labeled as a 2 but were actually closer to a 4, unsure if this is product issue (runs small) or incorrect packaging from company.

Date of experience: August 22, 2023
Texas
1 review
0 helpful votes
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The storefront was immensely helpful and I received my items in a timely manner

Date of experience: August 22, 2023
Nebraska
1 review
0 helpful votes
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It was fun and super easy and quick!
August 22, 2023

It was fun and super easy and quick! I will shop here more.

Date of experience: August 21, 2023
Washington
1 review
0 helpful votes
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My shopping experience so far has been great, I just wish I could find bigger gauges in the tongue rings.

Date of experience: August 21, 2023
Texas
1 review
0 helpful votes
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Great purchase
August 21, 2023
Updated review

Great purchase. Quick and easy ordering and shipping, as well.

Date of experience: August 21, 2023

Shopping experience was quick and easy!
November 12, 2021
Previous review

Shopping experience was quick and easy!

Date of experience: November 12, 2021
Arizona
1 review
0 helpful votes
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It was good
August 21, 2023

It was good. Came in just a few days, tracking was nice, and arrived on time.

Date of experience: August 21, 2023
New York
1 review
0 helpful votes
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Love it all!
August 21, 2023

Love it all! I've bought from Bodycandy before and have never been disappointed

Date of experience: August 20, 2023
California
1 review
0 helpful votes
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I had put the heart of spider jewelry in my helix piercing and it did not react well with the jewelry even though ive had that piercing for more than 2 years

Date of experience: August 20, 2023
North Carolina
1 review
0 helpful votes
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I'm not pleased with my purchase
September 20, 2023

I'm not pleased with my purchase. I pretty much purchased a bunch of stuff that I can't use.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 20, 2023
Pennsylvania
1 review
0 helpful votes
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Always have a good experience with body candy! Get my items on time, no issues, great service

Date of experience: August 20, 2023
Illinois
1 review
0 helpful votes
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It was quick and easy and i will order again.i love all of my belly rings

Date of experience: August 20, 2023
Kentucky
1 review
0 helpful votes
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Fine i guess was pretty cheep bc i used honey and saved like $12

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 20, 2023
Arizona
1 review
0 helpful votes
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Site is easy to use and navigate
August 20, 2023

Site is easy to use and navigate. I really like the variety in jewelry that BodyCandy has. They're my go to shop for body jewelry!

Date of experience: August 20, 2023