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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,455
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,565 reviews

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
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Didn't receive my whole order
January 1, 2026

It was missing several of the nose rings that I had ordered. Was told they were on back order but never received them at all. This was over a year ago now. Hopefully the customer service has improved.

Date of experience: December 22, 2025
Iowa
1 review
0 helpful votes
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Jewelry is great.
January 1, 2026

Jewelry arrived well made. I learned that my nose doesn't like texture on the rings. This time I ordered a smooth ring and I'm sure my nose will appreciate it.

Date of experience: December 21, 2025
Chris P. — BodyCandy Rep
4 months ago

Thank you so much for your kind words! It’s truly rewarding to hear that you loved your experience, and we’re excited to have the chance to delight you again soon. Your support means a lot to us!

Colorado
1 review
0 helpful votes
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One item perfect the 2nd was a flop
January 1, 2026

I ordered 2 items. The second item was far too large and hard to apply. Lost the end screw piece in less than 5 minutes of trying to put it on. The jewels on the 3 sided nose ring was much smaller than anticipated. Loved the ease of the clip however just lost it. It came unhooked without my knowledge.

Date of experience: December 21, 2025
Maryland
1 review
0 helpful votes
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The best customer service ever!
December 30, 2025

Body candy has amazing and affordable options of jewelry to choose from and very fast shipping. There's always great deals sent to your email along with the amazing customer service they provide with very fast responses!

Date of experience: December 20, 2025
Chris P. — BodyCandy Rep
4 months ago

Thank you so much for sharing your enthusiastic feedback! We’re thrilled to hear you had a great experience and really appreciate your support—it motivates us to keep delivering the best. Looking forward to serving you again soon!

New York
1 review
0 helpful votes
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All of my jewelry was shipped to me in beautiful display cases. My shipping number and tracking where all on time and some even showed a day early

Date of experience: December 20, 2025
Chris P. — BodyCandy Rep
4 months ago

Thank you so much for your kind feedback! We're thrilled to hear you're happy with your experience and look forward to continuing to provide you with pieces you can confidently enjoy. Your trust means everything to us.

North Carolina
1 review
0 helpful votes
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Variety and High Quality Product
December 30, 2025
Updated review

I love the quality of the products I have received. I love the quality from Body Candy! I have ordered body jewelry on several occasions and every piece has been spot on! Thanks for great products! 😊

Date of experience: December 20, 2025

Beautiful body jewelry!
November 20, 2025
Previous review

I have never had any trouble with Body Candy. Their products are reliable and very good quality!

Date of experience: November 9, 2025
New York
1 review
0 helpful votes
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No, issues with the items, only the shoehorse seat type hearsay. It seems to always come undone, and then one piece gets lost.

Date of experience: December 19, 2025
Washington
1 review
0 helpful votes
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Amazing
December 29, 2025

Ive purchased so much jewelry from this site. Ive had there mystery bags and all sorts of stuff. Never ever does body candy disappoint.

Date of experience: December 18, 2025
Chris P. — BodyCandy Rep
4 months ago

Thank you for sharing your positive experience! We're delighted to know our products exceeded your expectations, and we look forward to continuing to provide quality and satisfaction with every purchase. Please don’t hesitate to reach out if you need anything in the future.

GB
1 review
0 helpful votes
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Excellent!
December 28, 2025

Advert popped up on Facebook while scrolling during a night shift. Amazing selection of pieces to choose from for a range of piercings. Ordered an item then fell in love with several others…. Can't wait for them to arrive!

Date of experience: December 18, 2025
Chris P. — BodyCandy Rep
4 months ago

Thank you so much for your kind words! We’re thrilled to hear you had a great experience, and we truly appreciate your support. We look forward to serving you again soon!

Arizona
1 review
0 helpful votes
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The order too forever to get delivered
December 28, 2025

I love body candy, but the delivery is the worst part of ordering. It takes forever to get in but it's so worth it for their quality jewelry!

Date of experience: December 17, 2025
Virginia
1 review
0 helpful votes
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My previous experience was good. I just don't simply understand why the website has to have so many adds when submitting an order. Yes, it's for more merchandise being sent out in order to have more room on the shelves for better products. But if I want that curtain amount of jewelry, that's all I want - not 20 different questions about asking if I want to add this jewelry to my cart for "free".

Date of experience: December 17, 2025
California
1 review
0 helpful votes
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Best jewelry
December 27, 2025

I have very sensitive skin so purchasing my jewelry outside of my normal tattoo shop made me nervous but after reading every ones reviews and trying the jewelry myself. I have had no issues!

Date of experience: December 17, 2025
Chris P. — BodyCandy Rep
4 months ago

Thank you so much for your wonderful review! We're truly grateful for your support and thrilled to hear that you had an excellent experience with us. It means a lot to our entire team, and we look forward to serving you again soon!

Florida
1 review
0 helpful votes
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Stunning jewelry & expression
December 27, 2025
Updated review

I bought the threadless horseshoe piece in rose gold after seeing it on Facebook. I'm so thrilled with it, I came back for more. I absolutely love getting quality titanium pieces to change up my look & always get compliments!

Date of experience: December 16, 2025
Chris P. — BodyCandy Rep
4 months ago

Thank you so much for your kind words! It’s truly rewarding to hear that you loved your experience, and we’re excited to have the chance to delight you again soon. Your support means a lot to us!


I've had my eye on these fur awhile
December 1, 2025
Previous review

I've had my eye on these fur awhile. Today was the right time and right price

Date of experience: November 20, 2025
North Carolina
1 review
0 helpful votes
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I always enjoy ordering from BodyCandy due to their amazing customer service, great quality jewelry, and their fast shipping. One time I had placed an order for a septum and accidentally received the wrong one. With no hesitation, Bodycandy's customer service team responded and took action. Less than a week later, I received the correct septum and got to keep the accidental! I actually wear the accidental more than the one I originally ordered nowadays! They're so good they predicted I would like it 🤯. Other than that, my orders always arrive on time, correct, and fast!

Date of experience: December 16, 2025
Chris P. — BodyCandy Rep
4 months ago

Thank you so much for your wonderful review! We're truly grateful for your support and thrilled to hear that you had an excellent experience with us. It means a lot to our entire team, and we look forward to serving you again soon!

Idaho
1 review
0 helpful votes
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Great products and service
December 26, 2025

This is my 4th or 5th order and I'm obsessed! I finally found jewelry that my ears don't reject that is beautiful and affordable.

Date of experience: December 15, 2025
Chris P. — BodyCandy Rep
4 months ago

Thank you so much for your kind words! We’re delighted to hear you had a wonderful experience and look forward to providing you with enthusing finds and top care in the future. Your satisfaction means the world to us!

Maryland
1 review
0 helpful votes
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Good selection
December 24, 2025

I love all the options that you all have. Now my daughter uses you too. I just ordered some for Christmas for my daughter. Thanks!

Date of experience: December 14, 2025
Chris P. — BodyCandy Rep
4 months ago

Thank you so much for sharing your positive experience! It’s wonderful to hear you’re happy with what you received, and we truly appreciate your support and kind words. We’re here anytime you need, just stop by!

Pennsylvania
1 review
0 helpful votes
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Love the whole website and app
December 24, 2025

I have been ordering from body candy for a couple years now and I have never had any issues and they ship out fast and I always get everything that I ordered.

Date of experience: December 14, 2025
Chris P. — BodyCandy Rep
4 months ago

Thank you so much for sharing your enthusiastic feedback! We’re thrilled to hear you had a great experience and really appreciate your support—it motivates us to keep delivering the best. Looking forward to serving you again soon!

Australia
1 review
0 helpful votes
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Disappointed
December 24, 2025
Updated review

Don't like one of the nose rings it was heavy and sat strange on my nose
The other was meant to be a set but only received 1 and need the tool to be able to put it on

Date of experience: December 14, 2025

Not overly happy unfortunately
December 14, 2025
Previous review

Not overly happy unfortunately

Date of experience: December 4, 2025
Texas
1 review
0 helpful votes
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Amazing products
December 23, 2025

They have the largest selection of body jewelry I've found so far! And in surgical steel, titanium and even real gold. I love the authenticity! I love this store

Date of experience: December 13, 2025
Chris P. — BodyCandy Rep
4 months ago

Thank you so much for sharing your experience! We're thrilled to know you’re happy with your purchase and truly appreciate your trust, it means the world to us. Looking forward to serving you again soon!

Ohio
1 review
0 helpful votes
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They're the best
December 22, 2025
Updated review

This is the only place I get my body jewelry. I've bought some other places. When I had a problem the others customer service didn't seem to care about their customers. Body candy on the other hand did me right! Plus they have season quality stuff

Date of experience: December 12, 2025

Dangerous place to shop
November 8, 2025
Previous review

It's a dangerous site to go on because you will want to spend all your money on here 🥰

Date of experience: October 29, 2025