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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,459
quality
252
This company responds to reviews on average within 1 day

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50,560 reviews

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Australia
1 review
0 helpful votes
Follow Archer Y.
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Pretty good, I just ordered the wrong sized items. I needed 14 gauge not 16 gauge but I'll find a use for the 16 gauge barbells, I'm sure

Date of experience: November 2, 2023
Maine
1 review
0 helpful votes
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Everything went smoothly and I love my nose ring! I had a small issue getting it in, but I'm pretty sure it was my nails and not the nose ring.

Date of experience: November 2, 2023
Texas
1 review
0 helpful votes
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Hj did r wk d email d Kaleb smalls
November 2, 2023

Hj did r wk d email d Kaleb smalls. Lap d lhf. Slid.

Date of experience: November 2, 2023
Oklahoma
1 review
0 helpful votes
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I enjoyed my purchase
November 2, 2023

I enjoyed my purchase. I don't like being made to talk about it. Take my five star rating. Will probably purchase from again.

Date of experience: November 2, 2023
Georgia
1 review
0 helpful votes
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Super easy and delivery was fast
November 2, 2023

Super easy and delivery was fast. I only had an issue with the lizard piece.

Date of experience: November 1, 2023
Wisconsin
1 review
0 helpful votes
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It was fine, normal experience; shop, make an order, get your product. No feedback.

Date of experience: November 1, 2023
Pennsylvania
1 review
0 helpful votes
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Great prices, fast shipping, cute rings. Had a good experience and would buy again.

Date of experience: November 1, 2023
Nebraska
1 review
0 helpful votes
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Great experience slightly wish the packages getti.g shipped out was faster but it's not too much of a delay

Date of experience: November 1, 2023
Pennsylvania
1 review
0 helpful votes
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So cute
November 1, 2023
Updated review

So cute. Unfortunately I lost the mummy. Got a lot of compliments

Date of experience: November 1, 2023

Everything was fine
July 29, 2023
Previous review

Everything was fine. Some of the items were bigger than I thought but not a big deal.

Date of experience: July 29, 2023
Canada
1 review
0 helpful votes
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The website was really easy to navigate and tracking my package from ordering until delivery was super simple which I loved. I also appreciate that BodyCandy is generous with discounts because I'm a broke university student who likes to pamper themselves with body jewlery.

Date of experience: October 31, 2023
Canada
1 review
0 helpful votes
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Always a great experience!
October 31, 2023

Always a great experience! Love the jewelry! Thank you!

Date of experience: October 31, 2023
Ohio
1 review
0 helpful votes
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All in all I love body candy!
October 31, 2023

All in all I love body candy! There's a great selection for everyone, delivery is pretty quick and the quality is great. I just happened to choose a couple pieces of jewelry that wasn't for me.

Date of experience: October 31, 2023
Ohio
1 review
0 helpful votes
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BodyCandy is only getting better
October 31, 2023

BodyCandy is only getting better. They carry some decently high quality jewelry for a very good price. I appreciate being able to get implant grade titanium without paying an arm and a leg! Also they have great packaging; everything comes individually packaged.

Date of experience: October 30, 2023
Colorado
1 review
0 helpful votes
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Good jewelry, good quality
October 31, 2023

Good jewelry, good quality. Stud jewelry are bit smaller than I'd like (the jewelry itself, not the bars or gauge). I wish they'd make heart and star studs that were bigger than the ones available. More noticeable, also the Zodiac jewelry I wish was bigger.

Date of experience: October 30, 2023
Florida
1 review
0 helpful votes
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I did not receive the clear glitter industrial bar, but everything else was in my order and I love everything! Quick shipping, great products and amazing prices.

Date of experience: October 30, 2023
Pennsylvania
1 review
0 helpful votes
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Shipped fairly quickly
October 30, 2023

Shipped fairly quickly. Mold confusion about tracking, the site says there's a track number but it's sent standard so the number was no good.

Date of experience: October 30, 2023
Canada
1 review
0 helpful votes
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Great experience just misinformed on individual items

Date of experience: October 30, 2023
Florida
1 review
0 helpful votes
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Cheap, decent quality, fast shipping
October 30, 2023
Updated review

Cheap, decent quality, fast shipping. Best place for deals and sales

Date of experience: October 30, 2023

Its good so far; I just wish the filters for cartilage...
November 29, 2021
Previous review

Its good so far; I just wish the filters for cartilage piercings wouldn't put other jewelry there. Checkout was fast and easy and the site is easy to navigate

Date of experience: November 28, 2021
Alabama
1 review
0 helpful votes
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The tracking is super awkward, i didn't get any tracking updates until it was At My House, but yeah, the jewelry is nice!

Date of experience: October 30, 2023
Ohio
1 review
0 helpful votes
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Enjoy shopping on this site
November 22, 2023
Updated review

Enjoy shopping on this site. Everything I've purchased except the one barbell, has been great..

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 30, 2023

Look this site
September 30, 2023
Previous review

Look this site

Date of experience: September 30, 2023