On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.
In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.
BodyCandy Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I had amazing service and it arrived earlier than expected!
I love body candy because of the plethora of options and there's something different for everyone! There's different options for quality meaning cheaper metal up to gold or silver coatings which helps cover a variety of needs wether it's cost or allergies to different metals.
It has been very easy to find what I need and the website was very helpful
Check out was quick and easy. Let's hope the jewelry is just as good!
I absolutely love body candy and you can tell they are genuinely concerned about their customers and the experience they had shopping with them. They jewelry is great and they followed up multiple times to make sure that everything was as it should be.
Great purchase and fast delivery of all items...pleased
It was cheap came quick and customer service is great
The plugs looked nice but they were the wrong size. I emailed with customer service and they tried to resend them, but ended up sending the same incorrect size again. I was told to keep them, but I can't wear them. I was offered a refund and I took that instead of an exchange since they suspected that they had a bin issue
I have a hard time with metals and jewelry. This is the first nose ring in 17 years that hasn't given me issues or pain. Shipping was slow but it's worth it. Updates on shipping were kind and frequent. I recommend this company and nose ring.
Great purchase yes I loved it and it looks very pretty
The site is easy to navigate, they have a lot of variety for everyone's taste in jewelry. The checkout is easy and fast. Overall great online shopping experience.
Easy to navigate the site, cute options that are fairly priced, quick and easy checkout
Quick and easy with cute options theyre cuter even in person!
The site is super user friendly and fun to shop.
Quick and easy, shopping the site is user friendly, and the shipping time wasn't too long. The nose rings i received were beautiful and look just like what was pictured, im super excited to wear them
Everything went very well as far as i know
Good but over saturation of follow up emails. Constant emails for feedback, if I had an issue I would have made this apparent.
Great quality and such a huge amount of items to choose from! Have already placed another order
Helpful shipping updates, arrived fairly fast/accurate tracking. All products are as described and affordable. Seem to be of good quality and have not noticed any irritation to my piercings from their jewellery.
Bought from them twice. Very satisfied but one piercing broke.
It's great to be able to look through everything and specifically find cute things I would want
It send ads and email up to 10 per day at one point. I went to log in and it doesn't remember me. How can you blow up me email inbox every day then say you don't remember me. This means I obviously wasn't earning rewards and points when I signed up the first time as offered.
I get 4-5 emails from bodycandy, Kyra@bodycandy, and alyssa@bodycandy
It came in a good timely manner & in great condition, thank you body candy!
It was easy to shop the site and everything came quickly! Love the products just some were bigger or smaller than anticipated.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members