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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,476
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,736 reviews

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California
1 review
0 helpful votes
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Never had any issues with the products or online experience, I recommend this site to all my friends

Date of experience: February 11, 2024
California
1 review
0 helpful votes
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Contacted when there was a delay in tracking updates. Customer service team was fast responding and very helpful. Status of shipment was quickly updated and parcel promptly arrived and in fabulous condition.

Date of experience: February 10, 2024
New York
1 review
0 helpful votes
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Very nice
February 9, 2024

Very nice. Quick and easy found good deals, love the glow in the dark and the all black

Date of experience: February 9, 2024
Michigan
1 review
0 helpful votes
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Super easy navigation on the site & the belly rings...
February 9, 2024
Updated review

Super easy navigation on the site & the belly rings are to die for so cute <3

Date of experience: February 9, 2024

Everything was quick & great!
May 1, 2023
Previous review

Everything was quick & great! Supper fast!

Date of experience: April 30, 2023
North Carolina
1 review
0 helpful votes
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So much to choose from
February 9, 2024

So much to choose from. Thankful you have titanium also!

Date of experience: February 9, 2024
Illinois
1 review
0 helpful votes
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Exactly the quality you would expect for the price

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 8, 2024
Ohio
1 review
0 helpful votes
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So many options!
February 8, 2024

So many options! Packing may not have tracking but came within 14 days!

Date of experience: February 7, 2024
Texas
1 review
0 helpful votes
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Fast and easy may take a while to ship but so worth it

Date of experience: February 6, 2024
California
1 review
0 helpful votes
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I absolutely love body candy!
February 6, 2024

I absolutely love body candy! I've been looking at them for quite some time but could never decide what i wanted but i love them!

Date of experience: February 5, 2024
Pennsylvania
1 review
0 helpful votes
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It was easy to navigate and cheap, wish it shipped faster but it was ok

Date of experience: February 4, 2024
New York
1 review
0 helpful votes
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Shipping took 2 weeks
February 27, 2024
Updated review

Shipping took 2 weeks. I've never waited this long when purchasing through them.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 4, 2024

Fast shipping and all the nose rings fit great/look...
November 17, 2022
Previous review

Fast shipping and all the nose rings fit great/look good.

Date of experience: November 17, 2022
Texas
1 review
0 helpful votes
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It was ok
February 27, 2024

It was ok. I loved all the jewelry but was upset when they came in and it was for the left even though I ordered right.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 3, 2024
Colorado
1 review
0 helpful votes
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Love everything I get n customer service us amazing

Date of experience: February 1, 2024
Australia
1 review
0 helpful votes
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Great service and received faster than expected being an international parcel

Date of experience: February 1, 2024
Massachusetts
1 review
0 helpful votes
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Enjoyable ordering experience and quality products

Date of experience: January 31, 2024
Wisconsin
1 review
0 helpful votes
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Loving my body candy pieces!
January 30, 2024

Loving my body candy pieces! Pretty, elevated styles at a reasonable price. Shipping was so fast!

Date of experience: January 30, 2024
Michigan
1 review
0 helpful votes
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I have always had a good experience ordering from here
January 30, 2024
Updated review

I have always had a good experience ordering from here

Date of experience: January 29, 2024

Love it!
June 11, 2022
Previous review

Love it! I have shopped here several times before!

Date of experience: June 10, 2022
Missouri
1 review
0 helpful votes
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I love the plugs!
January 29, 2024

I love the plugs! They are exactly what I wanted. It was easy to shop on the site and the time it took to deliver didn't take too long.

Date of experience: January 29, 2024
Australia
1 review
0 helpful votes
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Threadless jewellery is too thin and breaks quickly

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 28, 2024
Ohio
1 review
0 helpful votes
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It was good just the jewelry paint comes off so easily rather go spend extra on jewelry from a tattoo shop

Date of experience: January 28, 2024