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Bo+Tee

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Bo+Tee Reviews Summary

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This summary is generated by AI, based on text from customer reviews

service
48
value
43
shipping
43
returns
33
quality
43

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Ireland
1 review
0 helpful votes
Follow Sara W.
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I had an issue with my delivery address and they responded immediately and sorted it completely without any hassle. Excellent customer service! And I LOVE all the products

Date of experience: May 13, 2021
Oklahoma
1 review
0 helpful votes
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I recently purchased Drayas collection from Bo+Tee and was VERY pleased with the quality. I did however end up missing a few items from my purchase but Alexandra, Alix, and April all helped to make sure everything was squared away and that I received those items. Thank you again and I look forward to purchasing more on the future.

Date of experience: May 4, 2021
Ireland
1 review
0 helpful votes
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I dealt with 5 members of the Bo and Tee team: Jess, Nikki, Leigh, Ellie and Aimee And they were all extremely helpful and lovely to talk to, and managed to get me my replacement leggings!

Date of experience: April 30, 2021
Florida
1 review
0 helpful votes
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Package lost
April 29, 2021

My package got lost in the wind. And I reached out to customer service, and they are excellent, they have helped me and guide me through all this unfortunate experience, and the process for recovering my item, step by step. Ms Annie and Ms Aimme are the best. Hopefully with their help and customer support, this whole nightmare will be over soon. Thank you so kindly for all you do Ms Aimme and Ms Annie.

Date of experience: April 28, 2021
Canada
1 review
0 helpful votes
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Excellent service
April 28, 2021

Excellent service. My package has been declared lost. I was reimbursed for the delivery costs and my package returned to me by express way free of charge

Date of experience: April 27, 2021
Hong Kong
1 review
0 helpful votes
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Helpful and Patiently
April 19, 2021

Customer service was very nice, they will reply you within one day, and answer completely, I think is useful for me

Date of experience: April 17, 2021
GB
1 review
0 helpful votes
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Customer service is amazing, they replied really quickly. Emily, April, Nikki and Leigh were so helpful at sorting out an issue I had really quickly.

Date of experience: April 16, 2021
GB
1 review
0 helpful votes
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Great!
April 16, 2021

Great products as well as customer service. Leigh & Yasmin and helped me with a query I had, both were incredibly helpful, polite and got back to me really quickly.

Would definitely order from Bo + Tee again.

Date of experience: April 15, 2021
Texas
1 review
0 helpful votes
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AMAZINGGG!
April 13, 2021

The bo and tee customer service is absolutely amazing i was helped by Alexandra, April, Aimee, Nikki and Leigh! Also the clothes are super high quality and i can't stop ordering them!

Date of experience: April 12, 2021
Canada
1 review
1 helpful vote
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Recently purchased an outfit from boandtee. Beautiful clothing but the outfit was the wrong size. Contacted customer service and they responded immediately and helped me out with my exchange. Caitlin was lovely and super helpful!

Clothing is of nice quality, fun colors, however sizes run a bit bigger than I'm used to (I'm 5'3,130lbs with a waist of 33 inches), I ordered medium but should have gone with small or x-small.

Date of experience: April 6, 2021
GB
1 review
0 helpful votes
Follow Amy S.
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I hadn't ordered off the website before and ordered some leggings and when they came I LOVED them and they were really comfy and flattering however didn't wash well (not sure if it was a bad batch) but when I emailed the lovely ladies Louise, Ellie and Alix they were very efficient in sorting it out for me as well and polite and friendly.

Date of experience: April 6, 2021
GB
1 review
0 helpful votes
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Damage after wear
March 29, 2021

I received an order which came in perfect conditions yet after a couple wears it ripped so I reached out to the team and they were all very helpful and came up with an easy and fast solution. The names were Caitlin, Kate and Alexandra.

Date of experience: March 29, 2021
California
1 review
0 helpful votes
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I was able to buy a set for a great discount of only £20! And me being very indecisive I wanted to change the colour of the sports bra I ordered and I got a very quick reply and they changed it for me :)

Date of experience: March 26, 2021
Canada
1 review
0 helpful votes
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Shipping
March 24, 2021

Always great customer service. This company is incredible! Got back to me very quickly... was refunded the shipping fee because my orders are taking a long time to arrive. Alix is a great asset to your team. Great job! Fantastic. I'm very pleased.

Date of experience: March 23, 2021
GB
1 review
0 helpful votes
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Bo and Tee
March 21, 2021

Accidentally ordered the wrong size and emailed bo and tee to get some help and I had an almost instant reply and a lovely lady called Shania sorted the problem out for me straight away :) great customer service!

Date of experience: March 21, 2021
GB
1 review
0 helpful votes
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Yasmin and Aimee fantastic
Prompt and professional in resolving a delivery query.
When ordering on other websites its sometimes difficult to contact customer service but not the case with Yasmin and Aimee at Bob+Tee. Woukd definitely order again.

Date of experience: March 19, 2021
California
1 review
0 helpful votes
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Fave sport brand
March 18, 2021

This is my favorite sport brand. I love Everything about it, and their customer service is impeccable.

Date of experience: March 17, 2021
Italy
1 review
0 helpful votes
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Ottimo servizio
March 10, 2021

Ho acquistato su questo sito e mi sono trovata benissimo, i capi d'abbigliamento sono di ottima qualità, ho avuto qualche problema con l'ordine ma sono stati gentilissimi ad aiutarmi e a risolverlo. Ve lo consiglio

Date of experience: March 9, 2021
New York
1 review
0 helpful votes
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Annie, Shania, Leigh, Lizzy and April were all very helpful in working through exchanges virtually! Really appreciated it

Date of experience: March 9, 2021
Israel
1 review
0 helpful votes
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My invite didn't come after few weeks (not because of the brand's fault) so I asked for their help.
They helped me right away and support me.

Very happy about the service and absolutely invite more!

Thanks to: Sarah, Graeme, Sophie, Alexandra, Emily. C and Leigh

Date of experience: March 4, 2021