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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Getting email to work correctly on Outlook has been an issue. More resources on utilizing Wordpress would be good.
My website has been messing up and now the pictures are gone and it's unformatted. I've tried to fix it but it says I'm not allowed to access the website builder
I'm still struggling to learn the functionality of the site.
I want to create a professional looking website, and I don't know how/where to begin. So far, I have not found the info I need.
Lack of support worst decision I made from switching from GoDaddy to bluehost. I lost a lot of business due to this platform.
Websites on Bluehost continue to give users 404 errors. Customer service is extremely hard to reach.
Email service is horrible. It became so undependable I had to start using a 3rd party provider.
Bluehost was great for quite a few years but this last year has been the biggest headache. Terrible customer service, i was given fake support emails and when i confronted the next agent they told me they don't exist. I have spent hours sitting on chats waiting for responses just to have the solution barely be solved even though it's been done before. This is on top of having my website deleted by someone as well as all the login issues I have daily.
I'm not one to complain but I have just felt so done with Bluehost lately and it is not the same as it used to be. I'll likely be going somewhere else when possible.
Bad customer service and deceptive pricing and increases
Seems to have a lot of problems that take a long time to sort out with support
Too many problems with Bluehost. The Bluehost Builder is buggy. It took months before the tech support people admitted it is a beta platform. You do not warn anybody about this anywhere. It takes too long to fix any problem. And apart from tech "support", nobody else will respond to a dissatisfied customer.
Data protection is something you should provide with any service to avoid any legal liability. Other services offer that. And as my business is shrinking, I will have to switch to a provider that doesn't charge for simple automated extras.
Customer service is sub par at best. Not good at all (Knowledge).
Every time our sites is down
I do support my self
But after 24 h sites go to down again
The issues still until now
Its very hit and miss. I find you are seekign new customers rather than helping current clients. If it is a simple task things are done perfectly, or if I tell you what to do it gets done. But problem solving I find i get fobbed off and sent in circles
I had issues with my website, which took you ages to address.
Too cumbersome. It tells me sitelock expires, i cant renew it. Have had several issues with email
Web interface is buggy, customer support is the worst out of all services i have ever used in my entire life.
They try to upsell me domain privacy when im in europe and have it already for free by law.
The list is endless
I have been using Bluehost since 2017, and it has been a great service to me. Chat is my best service option, not email or phone calls, and it works fine for me.
Bluehost is my best tool for web design and development. I have been using them since December 2017, no bad experience. Their support is great!
Really upset about my unlimited websites being taken away 😪
Two days ago, I requested technical support. I did not receive a response. I kept waiting for a long time did not receive a response. Unfortunately, this is my last year here. I will look for a other company have better technical support
I asked how to do something, and support ended the chat.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members