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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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I really do not like that when I log in I am forced to see offers I am not interested on instead og getting to the dashboard home page as I desire to do when I enter my account
Sometimes the server fails and all my sites go down, not happy about it
Great. Easy to navigate and secure. Easy to learn as well.
Very stable and easy to use. Always a great environment and will help all those who use it!
My account got terminated out of nowhere and I don't know why. I didn't do anything to cause it to be terminated. All of my information and site was completely gone, and my domain name has been taken. There was no explanation to why my account got terminated out of no where and I'm scared it will happen again.
The signing process has changed over time and has become confusing! We use to use Email and Password, now it looks like we are using ID# and Password. Very confusing when you have your emails and passwords saved for your sites.
I change the html on my website but it does not update. Sometimes my page reverts back to html code from several versions ago.
You have the worst service I have ever experienced. Ever.
Both technological and human.
VPS, what a laugh, it wasn't moving, constantly falling, suspended and whatnot. I moved to a another service, no VPS, the website flies, no downtimes and I pay a fraction of the price.
Your service is truly the worst.
All three live sites we host with Bluehost have been 'compromised' with malware. So Bluehost is not my flavour of the month.
Impossible to redirect different domains I own (hosted by BlueHost) to folders without calling tech support.
Hosting went from 254 to over 700 when i did not add any options or change anything. Crooks
Have had several issues since I started my subscription and it always takes hours to fix the issues. I have been trying to access my email for days and still cant get into it and I paid for a whole year.
Lots of hidden charges or surprise billings. I am close to dropping BH support due to this.
The email address associated with the domain name had an issue and it was only partially resolved. I am still challenged to receive emails.
Your customer service has been nothing but disappointing, frustrating, and downright demeaning over the last month. I've lost count the number of times that I had to reach out for support and to follow up on numerous occasions because the promises made were not fulfilled. Please do not promise to email in 24-48 hours if you don't actually plan to do so. Bluehost deleted settings with my site without authorization, they lied to me about not being able to reinstate those settings, they put me off for a number of days, lied again, and then miraculously fixed it. I'm not happy about taking my 10+ years of service elsewhere, but you've left me no choice. I have ZERO trust in your services and that you care about your customers.
Constant email problems (messages not being delivered) and website security issues (certificates not working)
I'm having a lot of difficulty in transferring a domain from another provider.
Domain parking fees are high compared to other sites
The website interface is not as user friendly as it used to be. A pop up menu opens each time I log in. Customer service technical support used to be on point previously. It appears now that most of it is out sourced not in the U.S.
This is a very complicated platform. I bought domain and hosting back in January/February and still haven't been able to actually edit my website. There are multiple steps and are very confusing.
So many things asking to sign up for without explanations as to why, the interface is clunky and difficult to navigate without help
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members