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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
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You have been very helpful with making my changes and making the website feel student- and teacher-friendly!
I am anooyed with al the changes that have been implemented, in no way have they made my experience any better. Considering switching hosting provider
I hate that the message us box pops up every time I log in and then I can't never just end a chat without system pinging me 1000 times.
I have sought help in cancelling my service and getting a refund since i did not want to renew and im being charged again anyway and inundated with calls as it appears you sold my info as a trigger lead.
I had questions about renewing my microsoft 365 email through the chat. No luck
Site doesn't work and support doesn't help get it fixed.
When I use the chat, it just keeps doing the web bot. Doesn't give an option for tech support even when I put it in there. If there is not tech support, then it should let you know that when it sees the words tech support
We've been having issues with incoming info for orders and plugins but not getting the customer support to fix it and it's been a while!
Support is taking our site down over and over due to incompetence!
We are in process of migrating all websites / business away from BlueHost.com due to COUNTLESS service interruptions since September 2023, with February resulting in a MASSIVE infestation of Malware after a major outage of over 72 hours, which we had to pay thousands to fix (nobody at BlueHost.com would help us).
Unfortunately, doing business with BlueHost.com has done nothing but cause our business to crash over and over again.
We've lost clients. We've lost revenue.
In fact, the only thing we've gained is debt, as it took WAY MORE to fix this recent Malware issue than we actually had in our bank account!
We regret using BlueHost.com and will vehemently advise against using them to all who will listen.
Did not register for services and my credit card is being charged
The message to start a online ecommerce business has not stopped popping up for me. I am not an online business and I can not find a "opt out" button. Also, I receive multiple plug-in updates to an email that I have long since updated with Blue host and still nothing goes to my formal business email, frustrating. Not to mention the fact that I will have to contact customer support again because I cannot log into my website to edit the pages... again.
Easy and simple plate form to work from, the only thing that causes a "hic-up" in the process so to speak is when you try to click and drag a photo in order to move it into position, it either wont move at all or will require you to click after it repeatedly until it decides to move. But, even with that "hic-up" the setup is still super easy and friendly to use for anyone, even myself who's never done anything like this in my life.
Sigo esperando mas de 6 meses me solucione mi pagina web
This has been a great experience and a company I direct anyone towards that may need web hosting needs.
Website configurations seem challenging you need a technical background.
Did not want it paid by that account. Did not give me a choice.
Not happy with the service, Bluehost is constantly changes prices, packages. I have created an account and paid for unlimited websites - now I get only 5 and they ask for more money for the same services. Website GUI is also constantly changing and making things harder to find, as if they force you to to "buy" the ulimited, full, mega extra package for 1k+ USD per year.
I continue to have issues with bluehost having failed to renew a domain despite having charged me for it. It has taken over a week to try to get a corporate domain working - in the interim I have been unable to receive any written communications. This is not reasonable.
I thought I had already renewed my product, but it doesn't look that it has been done, so I have to do it again! Waste of time.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members