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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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This past 2 years has been a $#*! experience and I'm positive o e of your employees infected my site with malware
-My billing is always kinda a mess. Getting charged before the date, getting multiple notifications that indicate that a bill is overdue or due when it isn't.
-All of the emails register as suspicious from our addresses from here.
-When logging in all employees get a message that they are about to enter a suspicious site which looks bad on us.
-I have to click through that ad for upping my security every single time I log in. That's just way too much.
I find the website development pretty confusing for a beginner. I am not a web developer or coder and I mostly have to press buttons to see what they do. So, if I had it to again, I would most likely consider another webpage design platform. My friends recommend Wix.
I dislike the sales popups that load every time I log in. The login experience only works about half the time.
Excellent web hosting provider. Easy to converse with team. Great service.
The support team doesn't know what they're talking about.
Support team made changes in my account without my consent.
The international number doesn't work.
Waste of time and money, resulting in a loss of circa £600.00
This website is currently not working at all. I have lost access to the Website builder and I have not received a response to my request for help. I've given it an entire day but no email back from the tech support.
I haven't had the support I expected from your web site description. The only question I had couldn't be answered by your representative and I would have to pay extra to find out why a WordPress feature would not work properly with the template. In your sales pages you say that WordPress features are available but you don't say that it takes special knowledge to integrate the templates and WordPress.
Some issues with developing the website exactly how i would like
Lots of problems with editing site due to conflicts with updates
Lots of problems with editing site due to conflicts with updates
Wordpress interface is not intuitive at all and quite buggy. Would much prefer a reliable interface that allows items to be edited in place- much like WIX or Squarespace
I have tried several times to update my website. Support has reset it several times and no success.
I hate the stupid popup about "open your online store" whenever I log into the control panel. I don't want to open an online e-store. Stop offering that.
Also, the SpamExperts filtering doesn't work very well. I get way too many emails that are clearly spam and/or phishing.
BlueHost has not managed my personal identification information properly. I submitted a license to verify my identity, and someone mistakenly used the issue date as the expiration date and disqualified the request to update my email address. Meanwhile, they are using my email, name, and phone number to request confirmation of my identity. An unauthorized person's email is still on my profile. BlueHost has not updated it despite numerous attempts to do so.
The interface with account details and billing is one of the most difficult I have to use.
UX for login is a terrible flow, and always showing ads and promos instead of taking existing customers to the dashboard, plus sound is annoying
It's been pretty good so far, but this platform is rather challenging to navigate.
It was great until they removed the unlimited aspect for a customer who has been with them for more than 10 years.
You've upgraded the login experience, I guess. Now 29 different usernames/logins don't work. When I asked for my user Id, I was sent an ID I have never used to login to my hosting account. Not sure how many of those 29 IDs I'll need to change. I also don't know what other consequences will result from the upgrade but so far thanks for nothing.
I don't know how my username got changed and the website builder interface is not beginner user friendly
Email sending limits is still a big problem. Has not been corrected as we were told. Our account was set up with a higher limit but changes were made by bluehost during an update...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members