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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Completely useless and obnoxious chat that auto loads.
Account management is a mess.
Domain management is far less intuitive
I know I've come across other frustrating aspects of the new interface, they're just not coming to mind
I have a renewal notice for a domain that has been removed. The domain is not listed here and I have no way to stop the renewal. This is not a good experience to say the list.
I dont like ra talk why you insist i pay for the services dont make me obliged to give my opinion.
Blue host has lost their edge and become Google minions.
I have difficulty signing into my hosting account nearly every time, where it will tell me my account doesn't exist, and after multiple tries, will usually let me in.
All good except setting up my Google account failed midway through. It seems the account now exists, but I never set up a password. I'm not sure if I'm getting charged. Very frustrating, but likely user error.
It's ridiculous that agents do not inform clients of the details of accessing their files (web files) after hosting expires.
I was completely misinformed. I was told that I can still access my website files even 30 days after my hosting platform expired. (I was not told that I must reactivate my website to access these files.) I had to end up paying almost $50 to reactivate the platform just to access my web files.
After speaking to the agent on the line I literally had to BEG her for a discount since I was misinformed or not given the proper information from the beginning and that alone was a hassle. She said she would ask a manager for a 20% which was approved, but later the system "wouldn't take it" so then she eventually had to downgrade it to a 15% off... and getting her to even do that took a lot of pressing. She was not understanding, and initially didn't have any sympathy or understanding of the fact that I was misinformed from the beginning.
Absolutely horrible! Have been trying to get my domains transferred for over a month and zero help!
Having a hard time making a sub domain - can you help me
My website is very slow, and I have run into several glitches and lagging
Your login process is ridiculous. It will sometimes accept my domain, sometimes my email and today, for the first time, made me use a User ID that I have never seen before or used. I have had issues simply logging into my account almost every time. I've been a software engineering manager for 10 years, specializing in user experience. This is a trash experience and I hope you can make this better. I've heard this same feedback from others using your services.
Cannot renew hosting via iOS despite continued attempts. Site is down and no access
You just ruined my day by your recent redesign of the log in page - so that I can no longer use my password manager to log in! WTF?
The gal at the help desk was extremely helpful when I called to get the confirmation resent
Took forever and needed a lot of help to finally get my page up and running
You charged my 300 dollars for a plan that you are not even offering. And you declined to drop me down to a new basic plan. I also have had a lot of trouble using the wordpress site in terms of building my website so that is frustrating. I'm just very frustrated right now
It's been one problem after another. I should of had this website up the way it's supposed to be months ago. I have a lot more content for it but have been stuck on making the opt in box work. I talked to Aweber twice and added the records, I think I have the wrong form now and am trying to figure out how to change it.
Have had little need to work through any issues but when necessary have always had a good ecperience.
I'm an IT professional by trade and this is not as easy as it's made to seem as advertised.
Love having my websites with Bluehost. I'm not a fan that you raised the cost for the monthly support. $150 was a lot.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members