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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Not sure but for some reason the card on file doesn't display reliably
So far I like it just wish it would go down as often.
Bluehost is increasing machine drive, complicated and confusing. Constantly trying to sell more expensive additions. WHY?
I'm having trouble sending and receiving emails on my website. This is frustrating. Some of them have been important business-related messages.
Difficult start with themes and site builder. I am getting more comfortable with creating posts. I would like to see beginner video tutorials
Amazing guys, I appreciate your full services. I have grown my small business to the next level all thanks to you
I've enjoyed it but not finding the experience to be intuitive.
The services are not the best. Constant adds, server issues, i lost over 200 customers and it has too many third-party applications that confuses you and you loose control of your content if you miss one payment.
Everything about bluehost has been amazing- the only thing we have had trouble with is creating negative keywords for our sites (per request of our affiliates).
One of the reasons why I switched from GoDaddy to Bluehost, GoDaddy got too large. As result, customers suffer. It takes time to get helped and most of the reps were very unprofessional and uneducated. Bluehost 7 years ago was great until it got big. The customer's service declined and it's all about benefiting Bluehost, not the customer. Seeing the similarity on GoDaddy. Sad reality.
Everything is so painfully slow that I've had it for months and haven't used it.
I purchased the Dreamy "Hotel Dreamy" theme from the bluehost marketplace and it doesn't install correctly. I have spoke with 2 people and also 1 chat support person and no one seems to know what they are doing and can't help me.
Site responsiveness isn't something I'd brag above at home. Migration of the content is a pain in the neck too;(
Your team has been friendly but I have had to come back and repeatedly ask for things to be done as I'll ask 'is that all that needs to be done?' and they'll say yes and then it turns out there are more things to do and when I come back hours later after being told to wait, nothing is working still. And when you re-installed the SSL certificate you reverted our website back to the 2020 content... I had to use old logins to even get in!
The delay is losing us thousands of dollars in ticket sales.
It's glitchy and slow sometimes, and I can't log into Word Press without changing the size of the window because the three lines don't show up when the window is full width.
Wont accept updates. Raise prices without notification. New host can't enter to change over. Nightmare
I wish I was not having such a hard time building my website. You pay for the hosting service but then have to pay for help!
Jetpack continues to have trouble backing up my website, and they say it's a problem with Bluehost. Can you pls make sure it doesn't keep happening? Thanks.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members