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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Bluehost tends to be down A LOT. Yesterday my site was inactive for over 47 minutes and I lost over 1k in estimated sales during that period
I have been with bluehost for about 3 years. I moved all my products from Godaddy... now I m regreting it. Your services was great until about 6 months ago. Email system has been down weekly on various servers I have with you. THIS IS A MAJOR ISSUE. I have many clients and my phone was constantly ringing for me to have no answers for my clients. Then I cannot understand half the people that answer the phones so I hang up and keep calling back until I can find someone that speaks clear english. I m shopping around I cannot deal with the email recording telling me there is an issue for over a week that is being fixed. *******414
Easy to use, cost effective, fixed the only issue I had in a timely fashion
The experience have been good. I love working with you because of your support, every time I need to talk to someone, there's always someone available whiling to help with whatever I need
The absolute WORST service ever known to man. What makes the experience even worse than the horrid web design tools is the so-called tech support. They are ALL clueless and can not handle even the most remedial level technical issues, then say they do not have access to the escalated tech team and there is no way for me to get a hold of them, either. This whole experience has been mind numbing and beyond frustrating.
So much data has been lost during the transition. Now having employee someone to reinstate
Understanding limits and ways to upgrade are very confusing
I had someone who built my website for me. All I know how to do is log in do some extremely timid changes and do updates. I wish I could do some bigger changes but am afraid to do anything on my own.
I'm just trying to renew the domain and SSL and it's not showing the changes, although my Paypal has been charged.
I switched everything to bluehost this year and my only regret is that I didn't do it sooner. It makes it so easy to manage all my clients websites
I can't figure this site out. It has been so difficult that I quit using it. And now I've been billed for another year. I want to cancel, but I can't even figure out how.
Tons of customizing options! But some technical issues and needed to reach out to other sites to learn how to utilize bluehost site and all its features.
Having paid for another year i find that i cant edit my web site
The email server has been down for over 3 days now. We simply cannot run a business without email for multiple days. We understand there are occasional service outages with any IT business, but 3 days is completely unacceptable. We will be switching.
You are brilliant and i would give you 5 stars but I had to take a star away as you are not honest when your systems are down and if affects peoples site. You had me thinking i was going crazy when my site was acting up one time, whole time it was an error on your part and you never communicated that to me. I had find out from the internet. Apart from that i am very happy with you - thank you for all you do your customers!
Much ease of adding new material to website. Would highly recommend BlueHost and the expertic=se offered to manage WordPress
Bluehost has provided number of ways to find answers to questions from beginning to launch. I'm taking advantage of all the resources provided. Great!
My bank account shows a big withdrawal and it went to you guys don't know why it is so much, can not believe how much you charge there are plenty of website and hosting way cheaper than yours and after all this time I feel I am stuck with you guys. Always read oh, blue host are the best so you go there and find no difference in fact I have other sites and hosting and I am happy they are not with you and your stuff is not easier to use GD is easier to put a site together namecheaop does all you guys do but easier
Can't login to site but you'll ask for my opinion no prob over and over again
I have had many issues with builder site, and bugs that I am told will be fixed in 24 then 48 hours. When I go back to the tech, they tell me it's a known issue they are working on. I have a problem on my site that I have been unable to resolve for over 2 months. I don't think that is a good thing. I liked using the builder side; the answer was to use word press, but word press can not fix what I want, so it still is not what I want. I think I may have to look for a new web service soon
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members