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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Good job, you all are a big help! We am still a rookies in this website thing. Thanks for the support!
I have been using your company for my websites for years as well as the site I have designed for others. Very satisfied.
Support time waitn may be long. It used to be much quicker before you became so big. I have been with you for about 20 years!
Its pretty straight forward but frustrating that basic seo is missing or only available at a monthly cost
I have been using cPanel quite a lot and I am very happy with it.
My website is not any "faster" than before your "upgrade."
Hardware seems to fail and you have to fight with support to get them to address a server issue. Just admit it and give the customer an ETA on the fix. Also this is the wrong time to try an upsell some other services.
Very helpful helpline for when i have queries needing to be resolved
Great service, server is never down and menu options are easy to find.
In fact, I have been dealing with Bluehost for 3 years now. Everything is fine, and if I encounter some difficulties, I contact customer service and get a solution immediately. They are always great and I keep going with them.
You are unable to take payment each month, even though auto renew is set. It's happened for 2 years now, no one will address the problem, a manual payment has to be made, and it's getting increasingly frustrating.
Always works when I need it. Pretty fast. Only occasional hiccups, I think do to the theme I use.
I have had a payment deducted from a card which is not mine without authorisation
Took a while to understand how to set up my blog [as a total newcomer to blogging] but by tial and error I have managed to get there, I have been held back basically by one thing and that is the fact that you are requested to submit info on your blog on both Bluehost and Wordpress. Not sure whether they are to be the same or different content. Going to go with different.
Great customer service and hardly any downtime. Keep it up!
I can't customize my website. I've been trying for a while now. I feel like I've wasted my money as I made this purchase in January and have been unable to work on my blog.
I am not happy with the email box size, it is not fair, compared to other providers.
Not happy with support. I was told that bluehost was a good choice for beginners, well... I disagree! Unless I pay extra they really don't want to help, I will not be recommending them ONLY because of this
Too bad for me always feel unsafe and service is too poor.
Good, but wish there were more wordpress tutorials
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members