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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Bluehost is good choice for beginners. There is opportunity for automatic word press installation and step by step instruction
My server got hack a few months back, and keep on having different problems on different websites every now and then. Everytime i talk to live chat it only solve the problem that I highlight and can see, but doesn't really resolve the real problem.
Tech support is top-notch. Wish there were more software options. Wish the WordPress interface was better -- I realize that's not BH's issue. Cheers -
It's hard to give you a true rating because I'm still learning but so far I'm satisfied.
I only answered so this constant popup would go away. Jeez.
Generally positive, but there are still some clunky parts of editing like font sizes and columns. Maybe that's our template?
You apparently changed the security spam filter and all the menus without notice. I don't have time to deal with your flighty, non-customer unfriendly behavior just to get my email! Call me *******663.
Excellent Customer Service. Dependable service that strives for 5 star improvement everyday
Please this review thing is getting annoying, every second a pop-up
Excellent platform and the loading speed of my websites improved a lot
I've been using Bluehost for years, for my website and for clients. In the past I had the utmost confidence in both the hosting, and the tech support. I don't feel either one is quite as solid as it used to be, but I'm still sticking with you for now.
I feel lost. Your assuming I know how to build a website. Looks to me like you've got the wrong domain name for me. I need help.
Customer service is to quick to react but unable to solve the issue I have been facing for some days now. This is quite frustrating and demotivating.
Nice support. Speed is good & stable. Customer services staff is helpful also
Website loading slowly server errors I will move if not fixed
Server errors all the time.
My websites go offline too often. If it continues to give me a lot of trouble I'll have to move to another hosting services. I'm already thinking about that.
Cancellation options are very well hidden, the whole experience makes me feel trapped.
Support is far too difficult and opaque. Reports of outages are non-existent. At least a text message alert should be put out so customers can take whatever action is necessary, especially when email is failing due to inaccessible servers and/or persistent timeouts.
I have had excellent customer service with Bluehost. Really exceptional. My only complaint is that they no longer help with Weebly due to the way Weebly business changed - not the fault of Bluehost. But now I'm stuck with Weebly with my website and I can't get help unless I double pay for hosting with Weebly now. I want to move to wordpress eventually to solve this problem.
Bluehost has caused me so many issues and i lost a brand deal because of an issue with my website and the response took over 2 days to fix i am currently shopping around for a new host. What's worst in the midst of an issue one of your reps had the nerve to ask me about paying more money in the middle of a crisis that yall couldn't handle. I said no, they loaded it into my account for me to hit the checkout button if that isn't some vulture mentality. What I look like having issues with yall to spend more money to have more problems later -truly mind boggling to me
Site is slow to launch. Like if you type in instrumentinabox.com it takes a good 5 seconds to load
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members