BluehostReviews 21,469

I want to adjust my information because I made a mistake on the initial account creation, but because I can't verify things, I can't correct the information. It's frustrating because I'm essentially unable to use my own account.

This is not wordpress made easy. This is frustrating. Pages on bluehost will not load. I can't find the theme that I purchased on bluehost. Wish I could get my money back.

I needed a change just hours after getting service through BH and they immediately made the change! A+

Interface broken beyond belief. So buggy, Support is ineffective at resolving issues

Not happy with the lack of response from you, as a new user. I have tried chat twice and did not get the help that I needed.

I haven't been involved in working on this site for very long so I am not able to give an honest opinion yet.

I have only a few hours each week to work on my new business. I've lost ALL of this week's time to attempting to log on and failing to get ANY help at all from bluehost. I feel alone, tearful and wishing I'd picked another host.

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I've had their host all year and paid to use their website builder. It only worked for the first couple of months and have not been able to make any changes to my website since it has not been working. I've asked multiple times for months and nothing has been fixed and they refuse to give me a refund. I do not recommend

I'm struggling. It takes me forever how to find out how to do just one thing. Then I figure it out and move to the next thing and take forever to figure out how to do that and then move on to the next thing, repeat repeat. My brain is exhausted.

It was easy to manage my account. When I had a problem, the support was friendly, knowledgeable and efficient.

Failures of your chat system, 7 attempted phone calls, MASSIVE language barriers, and a garbage automated attendant. All in all, it has NOT been a good experience so far as a new customer.

I have been trying to follow the video on how to set this up, and it's missing steps. I've tried getting help, but keep getting disconnected. And I'm still stuck, but I'm sure the payment for this has been taken out.

This has been a terrible experience. I am migrating from shopify. I purchased a word press theme, i transfered my domain and nothing works. I launched my site and nothing looks like the word press theme and things are taking forever to load. Shopify wins hands down when it comes to functionality and ease of use.