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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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The site designer never works and no one ever answers when I call for help.
I have had issues with billing and being charged for services that should be discontinued. Once I caught the issue they refused to refund more than $6. I am moving my services elsewhere
I have another website hosted by Hostinger, way better platform, looking forward to migrate my content to them
Ok for the most part but sometimes it takes days for customer service to respond to my tickets.
Chat keeps popping up and beeping at me. Every time I need help, support says they fix it and to wait 24-48 hours for changes to apply, and it never fixes it.
Awful ongoing service. My domain has been down for 2 months and I'm going in circles with numerous different staff members. Truly atrocious!
My platform kept crashing and I was uploading content and it kept not staying there next time I checked. I finally contacted customer service that said they will deal with this and months (over a year?) later the issue still persisted.
Updating your website probubly helped you, didnt help me at all. You lost all of my payment history, your cutomer service reps dont know anything. Ive been trying move 1 domain name... 1, just 1 and its taking me 3 freakin months cause no one is smart enough to tell me were to put this stupid domain authorization code thats been sitting in my email for 15 days, which means today is the last day before i have to wait another 3 months to complete my clients order.
Excellent customer service and very knowledgeable staff.
Thank you Bluehost, great support and an excellent customer experience! I am very happy with Bluehost!
I'm facing consinuous downtime. Even professional services is not migrating my mailbox to new server. I am highly disappointed.
Slow response, server error, frequent site maintance, server down, no dedicated ip and other issues
Your documentation about transferring a domain is not up to date. What is on the actual website does not agree with the images and instructions.
The chat is slow to answer and, as with most operators unfortunately, the support person does not accurately read the query, so I had to keep repeating the question in different ways.
There seems to be no record of my recent payments.
Bluehost reliability has been intermittent and it often takes multiple attempts at problem resolution when issues occur.
I'm having terrible experience with my Wordpress site not loading.
Support is slow, slow to respond, slow to solve issues, slow to start my tickets. This is my 6th time starting a chat. This is the. 6th time I have had to wait in a queue for "10" minutes but its been more than 10 minutes. This is the 6th time I have been asked if I still need help while I am waiting for my ticket to be picked up. This sucks. I have given Bluehost hundreds of dollars and my website, the face of my business is down. What am I supposed to do?
I make it work, but things could be done in an easier to use way.
I don't know why my website doesn't get traffic. Do I have a certificate? What is a certificate?
The instruction to access email from outlook especially on mobile outlook is not correct. Therefore I can not access my bussiness emails on the go.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members