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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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If you require special character's on a password reset, then you should tell the user if the password they entered didn't match your requirements.
Bluehost offers a good value for the price, especially with their introductory discounts. However, customer support can be inconsistent.
I don't log on very often and the panels have changed locations. Makes it difficult to locate what I need.
Ok, still have some issue with the help support chat
Blue host is the biggest player in my success. I am very old client when blue host started, i started with it; and together we grew...
Wordpress annual renewal is way too expensive compared to my first subscription
I don't understand why you added a login when I already had an email and two way authentication to login. I was almost locked out of this account and I have been locked out of another account for another website because you guys keep changing the login criteria. What's the point of it being safer if I can't even login because of your stupid policy to continuously change the method of log in?
Some things are more difficult to find. Also, I liked the Horde email better.
You had a good design (2 years ago) but you keeep changing it, also trying to trick me in purchases
Tech support has deteriorated over the past several years. The hold music consists of three songs that play for hours on end. I have them memorized. If holding for a long time, I don't want to hear the same songs.
The domain renewal dates are listing under European conventions, so I can't tell whether I am looking at months or days in the second column. I just missed a renewal date because of this. Very annoying.
I just learned that I am over your file count. Unlimited was what I purchased from you almost 2 years ago. Your company sold me on the unlimited capabilities with building and hosting websites. So much so I came from GoDaddy to you. Know I am out of compliance because what you told me did not last long. Plus there is not easy way for a number webmaster type person to fix this. Which again cost more money. I am not utilitzing emails with all my sites. So that again means no easy fix. Signed Frustrated to no end.
I just have personal accounts so I do not need your business related services I also do not update my accounts very often so I don't need programming support. Thus the service is too expensive.
Chat window won't close in firefox browser - really annoying. Also, you deleted one of my credit cards.
We have had a few issues with our SSL certificate not renewing promptly which has led to our site being down for days and we can't access our emails.
Website has been in existence for decades. Blog for nearly as long. But blog developed an issue over a year ago. It didn't allow me to add anything, but the years of existing content was still accessible. I've been sick and haven't done anything about it. Now, the blog is totally inaccessible. I can't even get into it via my FTP app.
After the last update everything is messy, the whole menu is not even organize anymore, all takes more time to find where the options are, and is not user friendly. Get back to the old model or make better UX changes because right now is not
Weebly is hard to find and use now and I rather not be forced into wordpress.
Your service is very bad. The email given does not work.
Support
For any support with respect to your relationship with us you can always contact us directly using the following Information.
Technical Support:
Email Address: *******@Bluehost.com
Sales Contact:
Email Address: *******@Bluehost.com
Tel No.: *******678
Billing Contact:
Email Address: *******@Bluehost.com
Tel No.: *******678
I've requested for a refund for my account multiple TIMES! No response! Ugh!
I'm having trouble updating the files of my site. My updates are not showing, or they take a long time. Plus, depending on tthe device and browser, I see different versions, or the SSL doesn't work automatically, showing my address as not safe.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members