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Bloom Floral

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Bloom Floral Reviews Summary

Bloom Floral has a rating of 4.3 stars from 137 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bloom Floral most frequently mention customer service, great experience and order online. Bloom Floral ranks 12th among Flower Delivery sites.

service
7
value
6
shipping
3
quality
11
This company responds to reviews on average within 0 days

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Canada
1 review
0 helpful votes
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Wonderful experience
September 11, 2020

Easy online ordering and timely response to messages, on-time delivery and beautiful arrangement met or exceeded expectations.

Date of experience: September 10, 2020
Canada
1 review
0 helpful votes
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Ordered online in the morning, and it was delivered as requested before noon. Looked absolutely beautiful, my wife had many compliments.

Date of experience: August 4, 2020
Canada
1 review
9 helpful votes
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Just amazing!
July 2, 2020

They were able to put together exactly what I had in mind for my wedding bouquet and it turned out better than I imagined! So easy to work with, very well priced, and I could totally trust their creativity.

Date of experience: July 1, 2020
Canada
1 review
12 helpful votes
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I called and orderd a 6oth Birthday Baloons... kitty bowl with succulent and chocolate for my cousin for her 60th Birthday... she received all the goodies and I saw the pictures of her gifty... beautiful!
I was very pleased with my order the gals did a fabulous job!

Date of experience: May 9, 2020
Canada
1 review
0 helpful votes
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Delivery
April 15, 2020

Quick and friendly service! Thank you for making online ordering a breeze!

Date of experience: April 15, 2020
Canada
1 review
0 helpful votes
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Thank you very much for your wonderful
Service! I made my order let's minute!
In a short time my daughter send me a picture
Already what she got! Love it

Date of experience: March 30, 2020
Canada
1 review
7 helpful votes
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Customer service
March 26, 2020

Thank you so much for you amazing customer service, and business acumen. You are amazing people, and an asset to our community! I rated you 5 stars, but the system only allows 3...

Date of experience: March 26, 2020
Canada
1 review
0 helpful votes
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Stellar
March 16, 2020

Always going far and beyond what I ask for. Quality service and great bouquets. Recommend giving them a try.

Date of experience: March 16, 2020
Canada
1 review
0 helpful votes
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Great!
March 5, 2020

My order was delivered on time. As Bloom Petals and Gifts had my email address and needed to
Change my order from the online picture wondering if they could have sent a photo of the flowers
Delivered. It's kinda tacty to ask the receiver to take a photo and send it to you. Just a thought...

Date of experience: March 5, 2020
Madison S. — Bloom Floral Rep
over a year old

Hi Vivianne, thanks very much for leaving us a review! We appreciate your feedback. We gladly send photos of orders on request, however we don’t take pictures of every order we make because there just isn’t enough time in the day. I would have a photo that has the same rose colour as our substitution we spoke of - I will email that to you. I agree it’s a bit awkward to ask the recipient for photos later. Thank you again for taking the time to let us know.

Canada
1 review
0 helpful votes
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LOVELY
March 5, 2020

The gals at Bloom are always sweet and helpful! Thank you for your help!

Date of experience: March 5, 2020
Canada
1 review
6 helpful votes
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Detailed, timely and such great customer service, always with a smile

Date of experience: March 2, 2020
Texas
1 review
13 helpful votes
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So grateful for their help and kindness
February 14, 2020

I am from Oklahoma and was having difficulty ordering online. I reached out via email and not a very quick response. They were very very helpful. After a few days of back and forth questions, they were able to complete my order. They could have decided that my one order was not worth the effort but they chose to make the extra effort to get the order made.

Date of experience: February 14, 2020
Canada
1 review
0 helpful votes
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Lovely gift shop too
February 10, 2020

The girls are knowledgeable about flowers and do an amazing job of customizing arrangements to my taste.

Date of experience: February 10, 2020
Canada
1 review
12 helpful votes
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I recently received a floral arrangement from Bloom Petals and Gift, and it was absolutely gorgeous. The flowers were fresh and long-lasting, and arranged to perfection. The shop owners were friendly and service was excellent. Their selection of giftware was also tasteful and lovely. Highly recommended for all your floral and gift needs.

Date of experience: February 3, 2020
Canada
1 review
11 helpful votes
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Wonderful Shop
February 3, 2020

I've bought and received a few bouquets since the new owners have had the shop, also did one of their workshops, the flowers are always amazing and last so long! I have nothing but the highest praise for Madison and Kristine, they do everything they can to make your experience wonderful!

Date of experience: February 3, 2020
Madison S. — Bloom Floral Rep
over a year old

Thank you so much Sheri! We look forward to creating for you again soon!

Canada
1 review
0 helpful votes
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Amazing service
February 3, 2020

The ladies at Bloom are friendly and care so much about making your bouquet as perfect as you dreamed.

Date of experience: February 3, 2020
Canada
1 review
8 helpful votes
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Friendly service with a quality product
December 24, 2019

Very willing to listen and made great effort in helping me find the right gift idea for my clients.

Date of experience: December 24, 2019
Canada
1 review
0 helpful votes
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A great night out
November 30, 2019

Warm, welcoming, encouraging and positive.
We all enjoyed the evening!

Date of experience: November 30, 2019
Canada
1 review
0 helpful votes
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Absolutely stunning!
September 25, 2019

I loved everything about my flowers! The florists did an extraordinary job! I would recommend them to everyone!

Date of experience: September 25, 2019
Canada
1 review
1 helpful vote
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Quick and accommodating!
August 27, 2019

Placed a last minute order online for the next day to be delivered by 12 and your team made it happen! Thank you so much.

Date of experience: August 27, 2019