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Blindster

4.8

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From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
How would you rate Blindster?
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Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
169
value
162
shipping
159
returns
53
quality
159
This company responds to reviews on average within 1 day

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South Carolina
1 review
0 helpful votes
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Perect match
November 9, 2016

I bought these blinds for an addition to our home, hoping they would be a close match to the blinds in adjacent areas. They are perfect! Sturdy, well made, and look just like the blinds we already have.

Date of experience: November 9, 2016
Colorado
1 review
0 helpful votes
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WONDERFUL COMPANY!
November 9, 2016

10++++++++

Date of experience: November 9, 2016
Maine
1 review
0 helpful votes
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Great Experience
November 8, 2016

Great company... excellent ordering, delivery and exchange policy. Wonderful blinds.

Date of experience: November 8, 2016
Illinois
1 review
0 helpful votes
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We are VERY pleased with the products we have received. They are great quality for a reasonable price.

Date of experience: November 8, 2016
California
1 review
1 helpful vote
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I needed blinds for two small windows in my kitchen that are located under my cabinets. To go to a Big Box Store I would have spent more than double AND they would have been 20x longer than needed. Using Blindster.com was so simple. Explanation on how to measure the window and the color options were a plus as well. I also liked the valance options of inside mount or outside mount. The only quirk would be the hardware used for mounting the valance is a little cheap. I had to improve upon that hiccup on my own. But still totally worth it! Very pleased with my purchase and look of my windows.

Date of experience: November 8, 2016
California
1 review
0 helpful votes
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Great Experience
November 7, 2016

Can't expect better product and service
For the price

Date of experience: November 7, 2016
New York
1 review
0 helpful votes
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The rolling blinds would be great but the recoil broken on one blind after a few days of very limit d use. The recoil was never strong.

Date of experience: November 6, 2016
Florida
1 review
0 helpful votes
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Better than expected
November 7, 2016

Quality craftsmanship, installed easily and look great

Date of experience: November 6, 2016
Tennessee
1 review
0 helpful votes
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Great company
November 6, 2016

We ordered faux wood blinds, and duette shades. Customer service checked with us twice before fulfilling the order, to make sure our measurements were correct. If they hadn't we would have ordered incorrectly. Products are quality.

Date of experience: November 6, 2016
Illinois
1 review
0 helpful votes
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Delivered on time and as ordered
November 6, 2016

Retracting one of the two blinds was a bit problemsome. After remounting and some adjusting it works.

Date of experience: November 6, 2016
Ohio
1 review
0 helpful votes
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Overall great experience. I will recommend to others and order again from Blindster

Date of experience: November 6, 2016
Florida
1 review
0 helpful votes
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Poor quality control
November 5, 2016

First blind I received was very crooked - Blindster replaced it and the replacement is also crooked but not as bad.
Wouldn't spend my money with this company again.

Date of experience: November 5, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry you are not happy with your order. I will call you to get this resolved.

Washington
1 review
0 helpful votes
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Very pleased with the purchase
November 4, 2016

I read all the reviews before I order the blinds, and had not doubt that it was an honest company, saw the price and it was better deal than other companies, I made the desicion and got the discount they had at that time.
Blinds arrived at the estimated time, each one had the papers with the measurements and all info to recognize which window belong to, this was great!
Installation is a 1, 2, 3 done but I had a hard time doing the holes on inside frame, required a lot of effort but that was it.
Well made, I like the crown molding, fits perfect inside window.
Very happy with the company, I will buy blinds for my other windows later around.

Date of experience: November 4, 2016
California
1 review
1 helpful vote
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Review
November 4, 2016

I had to call to get brackets sent for patio door, could have been sent with the blinds!

Date of experience: November 4, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry your brackets were missing. You are right that they should have been in the original shipment. I will make sure the factory knows about their error. Thank you for letting us know.

Washington
1 review
1 helpful vote
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Ugly valances
November 4, 2016

I remodeled my house with a clean craftsman look, only to have the feel & design completely stomped on by the ugliest window valences I've ever seen. The wife hates them. I called your co. & was told there is no option. Ridiculous. I want to send these back & get my money back.

Shawn *******614

Date of experience: November 4, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry you aren't happy with your valances. I will call you to make arrangements for you to return these under our Satisfaction Guarantee policy.

Colorado
1 review
0 helpful votes
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Customer service Gold Standard!
November 3, 2016

From start to finish, the customer service from Blindster is honestly the best I've ever seen. From ordering blinds for my entire house to working through a reorder on one damaged blind and a fit-or-free guarantee, I was thoroughly satisfied. I now have all blinds up and looking great! Shout out to Carla, my wonderful service representative!

Date of experience: November 3, 2016
Michigan
1 review
2 helpful votes
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I love your blinds!
November 3, 2016

I have purchased several blinds in the last couple years. The quality is great and they always fit perfectly! They are easy to install.

Date of experience: November 3, 2016
New York
2 reviews
1 helpful vote
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Love it!
November 3, 2016

All great, but add the review tab on the website to the right-hand side to that it does not obstruct the form entry for billing!

Date of experience: November 2, 2016
Colorado
1 review
0 helpful votes
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Great value
November 3, 2016

Quick service, easy to order and the final product looks and operates great!

Date of experience: November 2, 2016
Michigan
2 reviews
0 helpful votes
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High quality at a low price
November 2, 2016

I have ordered twice, and I have been extremely happy both times. I currently work for a major big box, and haven't been able to match this price. Highly recommend this to every home owner.

Date of experience: November 2, 2016