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Blindster

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
How would you rate Blindster?
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Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,789 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
169
value
162
shipping
159
returns
53
quality
159
This company responds to reviews on average within 1 day

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Louisiana
1 review
0 helpful votes
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Original color was backordered. Replied with a new color. Heard nothing. Called several days later, and the lady apologized, said the email system was having some problems, then expedited my shade in the new color. Received it faster than anticipated. Looks great.

Date of experience: March 9, 2016
Virginia
1 review
0 helpful votes
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Excellent
March 12, 2016

First time order with Blindster.com. They were very helpful on the phone, and the products arrived and were perfect. Better than I had expected. They arrived, early and were just as promised. Will for sure use them again. Thanks

Date of experience: March 9, 2016
Louisiana
1 review
0 helpful votes
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Plantation style window blind.
March 12, 2016

I ordered this window blind from Blindster. Their instructions on how to measure were great! I have a custom fit blind for less than Lowes and Home Depot wanted for their off the shelf blinds. I would highly recommend Blindster.

Date of experience: March 9, 2016
Minnesota
1 review
0 helpful votes
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Great experience!
March 12, 2016

Easy to order. Came quickly, and blinds were just as described... great quality! Will be ordering more blinds!

Date of experience: March 9, 2016
Oregon
1 review
0 helpful votes
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Everything good up until go to use them. Nothing but trouble from there on, won't stay down and will not go up and the 4' one wants to come down and not stay up. I believe it is BAD mechanism. Wish to have them replaced with ones that go down the first time stay and ones that go up the first time and stay up. I bought 7 units all bad!

Date of experience: March 9, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry you had a problem with your shades. We are remaking the shades for you. Thank you for your patience and understanding.

Florida
1 review
1 helpful vote
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New Blinds from a repeat customer
March 12, 2016

Customer service was very helpful in finding the details of our previous order,
And adjusting the exact measurements for this order.

Date of experience: March 9, 2016
Georgia
1 review
0 helpful votes
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Blinds were great!
March 12, 2016

I ordered blinds for my dining room from Blindster. They came right on time and they are great! The price was the best out there.

Date of experience: March 9, 2016
Texas
1 review
0 helpful votes
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Great!
March 12, 2016

I ordered a shade for my french door - one that raises from the bottom or lowers from the top. I received this exactly when they said I would and it's exactly as expected. Quality looks good and it works great. I would order from them again.

Date of experience: March 9, 2016
California
1 review
0 helpful votes
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Great Product
March 12, 2016

Great product and the best quality. Blindster products surpass any thing from Lowes or Home Depot.

Date of experience: March 9, 2016
New Jersey
1 review
0 helpful votes
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Rental shades
March 12, 2016

Good enough for a rental home. The contact paper on the header does not stick. Have to smooth it out daily. Easy to install. Colors are what I expected. One will have to be replaced because the cord is fraying and it does not push up easily

Date of experience: March 9, 2016
California
1 review
0 helpful votes
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Easy breezy ordering
March 12, 2016

The whole process was very easy. Blinds arrived as described. They look really nice.

Date of experience: March 9, 2016
Idaho
1 review
0 helpful votes
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Great Experience
March 12, 2016

The blinds were easy to order, came quickly, and work great.

Date of experience: March 9, 2016
Arkansas
1 review
1 helpful vote
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Poor customer service
March 12, 2016

Blinds were delivered on time but when started installing the spacer blocks were missing. I called and customer service rep said they would ship them to me. I said I needed them pronto and I suggested they be shipped over night. The rep said they would be shipped asap. It's been over a week and half now and still no spacers. I called three days ago and they said they were shipped but I still haven't seen them

Date of experience: March 9, 2016
Becky R. — Blindster Rep
over a year old

I'm very sorry that you didn't get the service you deserved. Our records show that you have received the spacer blocks. Please let us know if we can help with anything else.

California
1 review
0 helpful votes
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Great product, service and price
March 12, 2016

Very, very happy with my experiences with Blindster.

Date of experience: March 9, 2016
Minnesota
1 review
0 helpful votes
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Excellent purchase
March 12, 2016

Great product, quick delivery, easy installation. I have these blinds in my whole house now. They look so fresh and neat!

Date of experience: March 9, 2016
Texas
1 review
0 helpful votes
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Bedroom blinds
March 12, 2016

The experience with Blindster.com was quick and easy. The blinds arrived just as I had ordered and in great shape ready to install. I will buy from them again in the future.

Date of experience: March 9, 2016
Connecticut
1 review
0 helpful votes
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Absolutely wonderful
March 12, 2016

Everything you could want and expect from a company as professional as blindster product was absolutely gorgeous and very well made couldn't have been happier have dealt with other blind companies in the past only to find the price and quality at blindster far superior thanks to all blindster and keep up the great work

Date of experience: March 9, 2016
Illinois
1 review
0 helpful votes
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Lived up to the advertisements
March 12, 2016

This service worked just as advertised. I measured a window incorrectly and Blindster shipped new blinds for the cost of shipping!

Date of experience: March 9, 2016
California
2 reviews
0 helpful votes
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Great product
March 12, 2016

Quality product, easy to install as long as you measure properly

Date of experience: March 9, 2016
Minnesota
1 review
0 helpful votes
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Great Blinds!
March 12, 2016

Our blinds were shipped fast and fit perfectly, I will use blindster again.

Date of experience: March 9, 2016