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Blindsgalore

4.7

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Blindsgalore Reviews Summary

The company enjoys a strong reputation for product quality and customer satisfaction, with many customers praising the ease of ordering, prompt delivery, and the excellent fit of the blinds. Reviews highlight the effectiveness of customer service, particularly in addressing issues and ensuring a positive experience. However, there are concerns regarding discrepancies in delivery dates and occasional miscommunications related to orders. Overall, customers appreciate the wide variety of options and customization available, indicating a trend of loyalty and repeat business despite minor challenges in the ordering process.

This summary is generated by AI, based on text from customer reviews

service
964
shipping
15
This company responds to reviews on average within 4 days

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9,893 reviews

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Illinois
1 review
0 helpful votes
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Great service
January 8, 2024

The ordering process went well and the blinds were delivered on the date promised.

Date of experience: January 8, 2024
North Carolina
1 review
0 helpful votes
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We requested samples three times, but received none. We finally ordered 1" vinyl blinds, hoping the color would be okay. We got an email saying they were shipped within 3 days of the order, including a FedEx number. For 5 days, FedEx showed that the label had been created, but they had not received the packages. They finally said that they were at a terminal out west, and would get to us on the east coast in several days. They did arrive on FedEx's target, once they acknowledged that they had them. The blinds are nice now that they are hung. It was very difficult to get the head of the blinds snapped into the supplied clips. I had to bend them to allow enough space to get the inside top flange of the head hooked, and then use a screwdriver to get the bottom outside seated in place.

Date of experience: January 7, 2024
Customer C. — Blindsgalore Rep
over a year old

We were unable to find any sample orders under this account and will be digging in to see what might have occurred! We apologize for any inconvenience. In regards to shipping, while some of our factories are in the USA, in this instance the order shipped from Mexico and was clearing US Customs. Your patience is appreciated!

New York
1 review
0 helpful votes
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Bali blinds
January 15, 2024

I reordered blinds, extra 1" in length and the blinds I received are exact length as previous ones (I used the same brackets). The width is perfect but not happy with the length.

Date of experience: January 7, 2024
Washington
1 review
0 helpful votes
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Quick and accurate order!
January 7, 2024

Thank you for having matching horizontal and vertical options available

Date of experience: January 7, 2024
Missouri
1 review
0 helpful votes
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Received product, not installed yet.
January 14, 2024

Service is good so far, we haven't installed the blinds yet.

Date of experience: January 7, 2024
Customer C. — Blindsgalore Rep
over a year old

We think you are going to love your new vertical shades!

Arizona
1 review
0 helpful votes
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Wonderful woven shades
January 7, 2024

Updating my childhood home which hasn't seen any love in some years. The vinyl vertical blinds had to go! A friend told me about Blindsgalore. The products were beautiful so we measured and ordered. Great communication through out the ptacess.
Blinds arrived and were stunning. Installation was easy. One of the blinds wouldn't raise. Contacted customer service, sent a video of 4 working and one not and had a replacement blind in under 2 weeks.
I will be putting shades in the kitchen this spring and will definitely use Blindsgalore

Date of experience: January 7, 2024
Virginia
1 review
0 helpful votes
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These blinds were way above my expectations. The blinds are beautiful, very professional, and the quality if great.

Date of experience: January 7, 2024
Florida
1 review
0 helpful votes
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Easy and happy experience
January 7, 2024
Updated review

Customer service was very kind and helpful.
Thank you

Date of experience: January 7, 2024

It was ok took a few time to understand and answer...
November 30, 2023
Previous review

It was ok took a few time to understand and answer question correctly.

Date of experience: November 29, 2023
Texas
1 review
0 helpful votes
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They were an inch too big.
January 14, 2024

They were too big for my window. I had to trim them to get them to fit

Date of experience: January 6, 2024
Customer C. — Blindsgalore Rep
over a year old

Our Blindsgalore Guarantee is for situations just like this! We will be reaching out!

Pennsylvania
1 review
0 helpful votes
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My order was held up in customs as it shipped from Mexico.

Date of experience: January 6, 2024
Customer C. — Blindsgalore Rep
over a year old

We apologize for the shipping time being a bit longer...the holiday season had a major impact on shipping! Your patience is appreciated.

Virginia
2 reviews
0 helpful votes
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Fantastic Company and products!
January 6, 2024

This is my 4th home in the last 22 years that I will be putting shades in from Blindsgalore! Every item has always arrived in perfect condition and just as ordered. I can't tell you about customer service because I have never had to contact them!

Date of experience: January 6, 2024
Customer C. — Blindsgalore Rep
over a year old

22 year repeat client! You made our day with this review! Thank you for choosing Blindsgalore!

Pennsylvania
2 reviews
0 helpful votes
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Question
January 6, 2024
Updated review

Vertical blinds are great! I do need to call about adjusting center split are not equal spacing. Love product!

Date of experience: January 6, 2024

Very easy
December 26, 2023
Previous review

Very easy.

Date of experience: December 26, 2023
California
1 review
0 helpful votes
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Excellent customer satisfaction!
January 6, 2024

Best experience ever in purchasing shades, would definitely order again; thank you!

Date of experience: January 6, 2024
New York
1 review
0 helpful votes
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Great products and customer service!
January 6, 2024

Great customer service in sending a replacement blind vein

Date of experience: January 5, 2024
Texas
1 review
0 helpful votes
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Excellent
January 5, 2024

I was thrilled with the service. It had been 4-5 years prior that we bought our house full of blinds. I needed to replace one but couldn't find my invoice to verify the color. Customer service found my previous order, verified the color & it was received in the time frame expected. Its wonderful to talk to a live customer service rep that knows how to resolve your issues. Recommend this product highly.

Date of experience: January 5, 2024
Customer C. — Blindsgalore Rep
over a year old

Our service team loves to make it easy for our clients!

Virginia
1 review
0 helpful votes
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Round 2
January 5, 2024

We are back for more! Love the ease of fit and use!

Date of experience: January 5, 2024
Texas
1 review
0 helpful votes
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Excellent
January 5, 2024

I could not find blinds for certain windows. I was pleased that your company could create these for me.
The instructions are simple and was able to install all 5 in a few hours.

I wish blind companies would modify the top piece (which clips on with plastic clips) designed to obfuscate the gap when installing inside the window casing. Essentially if you are slightly tall you still see the gap. The Chang would be to modify the clips such that it is 1/2 inch higher. Result: touchdown for the whole industry. You could possible turn the slat over but it does not look as good.

Date of experience: January 5, 2024
New Jersey
1 review
0 helpful votes
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The first order was cancelled because after being notified the blinds were on there way,it took weeks only to find out the blinds were lost and we had to reorder. Bad shipping and poor related communication.

Date of experience: January 5, 2024
Customer C. — Blindsgalore Rep
over a year old

We regret the inconvenience caused by your order being lost in transit and having to be remade!

California
1 review
1 helpful vote
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Missing Parts
January 12, 2024

We received the bi-fold shutters over one week ago but one critical part was missing and we still haven't received it.

Date of experience: January 5, 2024
Customer C. — Blindsgalore Rep
over a year old

We apologize for the missing component that is on the way now! Your patience is appreciated.

Wisconsin
1 review
0 helpful votes
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Blinds
January 5, 2024

Awesome product with the customer service to match. It was delivered on time and everything was exactly how they described it. Installation was a breeze. Highly recommend this company.

Date of experience: January 4, 2024