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Blinds 2Go Reviews Summary
The company exhibits a mixed reputation, with some customers praising the quality and design of their blinds, as well as prompt resolutions from specific customer service representatives. However, a significant number of reviews highlight persistent issues, including delayed deliveries, poor quality control, and inadequate customer support, leading to frustration among customers. Many express dissatisfaction with the company's return policy and the perceived lack of accountability in addressing complaints. Overall, while there are positive experiences, the prevalent negative feedback suggests a need for improvements in customer service and product reliability to enhance overall customer satisfaction.
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Great blinds good quality very reasonably priced and for perfect will definitely be buying more from this company
Ordered a blind on the 10th of May and I'm still waiting for it to arrive. Several emails to the company and no reply. So please don't order from this company
I have ordered 3 sets of shutters from blinds 2 go, all of which were horrendously damaged in literally hundreds of ways. The worst one having an entire corner smashed off. I've never seen such appalling quality in my life. They were all missing numerous parts in the fixings kit, and all delayed for weeks without being given a reason. I will not be using ever again.
I have had three orders with this company and it is impossible to get a reply to any issues. I've spent £700 on a double shutter and only received the frames. Orders in April and can not get an answer when I email them. They are an awful company for help and this isn't the first time I've used this company with countless issues. I've had to continue with the to match my first order. They use UPS as a carrier and they give delivery days that simply don't exist and don't turn up. Please please please do not order from this company
Very disappointed we ordered 4 wooden blinds and despite the company insisting you measure correctly it seems their staff can't do the same. All 4 blinds are too long by several cm which means they clunk onto or past the window sill and have too many slats! Have tried to get help, sent photos and been ignored completely. No response! Wasted hours in online chat queue, sent emails passed from person 6 weeks later I finally got a chap called Daniel who having looked at the evidence of my blinds falling past the window sills assures me that they are in fact made correctly! Despite each one being completely different amount too long ranging (1-4 1/2 cm) this is acceptable apparently? They offered a Us. us a guide to removing slats but they are not going to do anything. At NO point in the buying process were we told our blinds would NEVER look like the ones on their website that open up fully and sit perfectly in the gap! Don't waste your money with this company once they have it it's gone!
I have used this company a few times and have never been disappointed - I've not put my latest blind up but I love the fabric & colour and am sure it's going to look great like my others do! :)
Very pleased with the material and patterns on the 2 blinds I bought, however no information attached to the blinds to say which one is which so had to remove the wrapping that stated not to remove before hanging! No choice other than to look at patterns inside blind roll. Also blind pull cords are too short, blinds going in recess in a reasonably deep window in a bathroom and kitchen and stretching over work surface
In order to reach cord is very difficult. There is only about 10 inches of cord from top of blind so more would have been much welcomed. Prompt delivery and good likeness to on line pictures.
We purchased the perfect fit Venetian blinds for our living room and dining room. They were relatively easy to fit with simple instructions although for smaller windows you have to judge with your eye rather than follow the instructions when fitting the clips you fit the blinds to. We were so pleased with the end result we have since purchased additional blinds to fit our other windows.
Excellent service from start to finish and delivered on time. Easy installation with simple instructions.
Was made exactly the right measurements I look fantastic bright colours easy to use and All good with a blackout lining would recommend this company to anyone
I ordered a Roman blind for our bathroom, it's great quality and looks lovely, I am placing another order for our bedroom blinds too. Highly recommend.
Bought Perfect Fit blinds and they do exactly that. We followed the measuring guidelines very carefully and studied the fitting instruction videos several times and all went well. (Other fitting videos on YouTube were actually a bit clearer and more detailed.) Very pleased with the results - blinds are smart, discreet when not in use and great for masking out specific areas of our three panel kitchen window. Very happy too recommend.
I bought a couple of perfect fit blinds to see how they fit and the look of them... I was very pleased so I have now fitted them to all my windows and I'm really happy with them and people that have visited have also bought. The only issue I have is the small windows is nearly as much as the big windows
Every window in my house now Has a blind from Blinds2Go! Great service, choice and quality. Thank you
Quick delivery due to the current circumstances, blinds are amazing, very bright white, perfect fit and totally block the light out, excellent service and item.
Really pleased with our black out roman blinds. Good quality, easy to put up... just check there is a way to drill through any metal plints there are around your windows and smooth roller mechanism. Would definitely recommend as delivery time as suggested. Thank you.
Thankyou for making my blinds i am very happy with them they look smart and as they are blackout blinds they have kept the sun out and my rooms stay cool i have now replaced most of the blinds in the house. I would reccommend Blind2 go.
Fabulous service and product, could not be more pleased with my blinds, I will be referring my friends and family to this site, thank you
Blinds2go has one of the best customer services I've ever had the pleasure to deal with. After occurring a slight problem with my blinds, it was rectified quickly and efficiently.
I've had a number of products from Blinds2go. The website is easy to use, the products (blinds and all fittings)are well made and the fitting process is easy to follow
From the business
Order quality window blinds online at Blinds 2go, the UK's largest and longest established Internet blinds retailer. Fantastic prices on Wooden, Roller, Velux, Roman, Venetian, Conservatory, Pleated, Vertical & Day & Night Blinds. Free UK mainland del...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members