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Blinds 2Go

3.4

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Blinds 2Go Reviews Summary

The company exhibits a mixed reputation, with some customers praising the quality and design of their blinds, as well as prompt resolutions from specific customer service representatives. However, a significant number of reviews highlight persistent issues, including delayed deliveries, poor quality control, and inadequate customer support, leading to frustration among customers. Many express dissatisfaction with the company's return policy and the perceived lack of accountability in addressing complaints. Overall, while there are positive experiences, the prevalent negative feedback suggests a need for improvements in customer service and product reliability to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

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GB
1 review
0 helpful votes
Follow Janine S.
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Excellent service
August 12, 2017

Good quality blind promptly delivered
Great that you can order free samples which came next day
Much cheaper than other websites
Would order again

Date of experience: August 12, 2017
GB
1 review
1 helpful vote
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In July, I ordered another roller blind from Blinds2Go. The previous order was in February 2017. As I recall, I had several attempts to input the required order details, but if I made a mistake, I had to revert to the start point. When eventually I reached the end of the order process, and somewhat irritated, I clicked to confirm that everything was correct.

When I received the blind it was the wrong size that I had input the details for. The Order Confirmation correctly confirmed that the order matched the Blind that was delivered. I felt stupid - how could I have made such a silly mistake?

I therefore ordered another blind from Blinds2Go in August. I went through exactly the same process as before. When I reached the end of the online order process I was invited to confirm the order by clicking on one of two options - the previous order size - the default option - or the order I had inputted! I then checked the blind that was delivered in July - it was the size of the February order.

I was therefore not stupid in the first place - I was a victim of poor software, either by deliberate design or by indifferent professionalism. Blinds2Go needs to sort this issue out as a matter or priority. It ought not to take 2 minutes for their software design team to sort out the default option to be the current order input details as opposed to the last order inputted.

So watch out, otherwise you will be had like me!

Date of experience: August 12, 2017
GB
1 review
0 helpful votes
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We have had 2 blinds so far and are very satisfied with the products and the service. Navigating the website is easy and there are plenty of options within each range to choose from. The fact you can put your measurements in and get an instant quote is great. The prices are very reasonable for made to measure products.
The first time I requested a few free samples and they arrived quickly which made sure we got the colour just right for our decor. The company keeps you updated via e mails with the progress and shipping of your order.
Both blinds have fit easily and look great. As we move round the house decorating each room we will be sure to order further blinds from blinds 2 go. I highly recommend them and know neighbours have done their whole house after telling them about our great experiences

Date of experience: August 12, 2017
GB
1 review
0 helpful votes
Follow Ash W.
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We bought 2 blinds previously and didnt hesitate to use them again. Great value and superb quality. I ordered black out blinds as we are south facing in a very sunny area. They work very well!

Date of experience: August 12, 2017
GB
1 review
0 helpful votes
Follow andrea h.
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This company had the biggest selection of blinds that I could find. Website was easy to follow and the blind was exactly like the sample on screen. Very well made and fast delivery. Company kept me up to speed by emails and would certainly recommend them to friends.

Date of experience: August 12, 2017
GB
1 review
0 helpful votes
Follow Louise B.
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I can't recommend Blinds 2 Go highly enough. I have bought roman Blinds for the whole of my house. Fantastic quality Blinds at a great price and quick delivery.
Fantastic x

Date of experience: August 12, 2017
GB
1 review
0 helpful votes
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Happy with my purchase
August 12, 2017

The roman blinds I ordered were exactly as shown on the website, fitted well and were easy to put up.

Date of experience: August 12, 2017
GB
1 review
0 helpful votes
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Beautiful
August 12, 2017

Great service. Slight crease in one blind but hoping it disappears now blind is up. Very pretty kitchen blind with pear design on & pink bedroom blinds.

Date of experience: August 12, 2017
GB
1 review
0 helpful votes
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This is my second time buying roman blinds from Blinds2Go. The first time I was a bit wary as they are just so much cheaper than anywhere else... could they really be that good? Well the answer is yes. Lovely quality fabrics (free samples too), excellent workmanship, reasonable delivery times and all at an incredible price.
I'm a very happy customer who will definitely buy from Blind2Go again.

Date of experience: August 12, 2017
GB
1 review
0 helpful votes
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Excellent value
August 12, 2017

Quick, easy to order, great quality. Best to get free sample swatches to see material first to check colour then order. Will certainly be using Blinds2Go again.

Date of experience: August 12, 2017
GB
1 review
0 helpful votes
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Really pleased with my roman blinds. They look very expensive but were much cheaper than other well know high street brands that I would usually use.

Date of experience: August 12, 2017
GB
1 review
0 helpful votes
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Definitley recommend
August 12, 2017

Found their online instructions very easy to follow and ordering quick. My blinds arrived within days and required minimal effort to put up. I love the appearance of the blinds and will be buying more.

Date of experience: August 12, 2017
GB
1 review
0 helpful votes
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So far so good
August 12, 2017

We've ordered 6 blind so far for some very odd and big windows and although the price was unbelievably cheap for blinds these sizes the quality of the blinds in no way reflect the price they are of good quality and fit and we will definitely be continuing to use as long as it stays top quality as currently is

Date of experience: August 12, 2017
GB
1 review
0 helpful votes
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Perfect
August 12, 2017

Arrived quickly, and really easy to fit, although no screws were included. Love the look.
Will definitely be ordering more.

Date of experience: August 12, 2017
GB
1 review
0 helpful votes
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Roman Blinds
August 12, 2017

I would really recommend this site as I have had excellent service. My Parents ordered some blinds by another company and it was appalling service that in the end they cancelled the order having waited 4 weeks. Blinds to go kept me informed all the way to when they were being made to delivery and they arrived earlier than expected. My Husband has now put them up and they look FAB. My parents have also ordered 9 blinds and they have Just arrived and they are very happy. Thank you for excellent service.

Date of experience: August 12, 2017
GB
1 review
0 helpful votes
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Skylight blind
August 12, 2017

Delivery was great informed by text when arriving and arrived when they said.
Blind was very easy and quick to fit. Fits perfectly and looks great
That's the easiest and quickest blind I have fitted

Date of experience: August 12, 2017
GB
1 review
0 helpful votes
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I am so very pleased with the colour, quality and fit of my blinds and the exceptionally low cost... will never go any where else. Thank you

Date of experience: August 11, 2017
GB
1 review
0 helpful votes
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Blind for velux window
August 12, 2017

Fantastic product. I was a little worried before I started fitting the blinds despite it being said that it only takes 3 minutes to fit. However as soon as I got over the fear of being the only person in the world who may do it wrong, I fitted 2 of these in a round 3-5 minutes each. A tiny criticism, for me there could be more wording on the instructions, ie it does not really tell you how to open the blinds when you have closed them and by chance I pushed the base backwards and hey presto it allowed me to push the blind upwards to open again. Why can't this be explained on the information sheets?
The blinds look great and once I worked out how to use them, they are very easy to use. The attic is extremely dark when the blinds are closed, so the blackout element works well too.
I liked the cost compared to the velux range and the quality is great too.
I have already recommended the blinds to colleagues at work.

Date of experience: August 11, 2017
GB
1 review
0 helpful votes
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Very efficient service
August 12, 2017

I have ordered curtains and blinds and have been very pleased with both products and how quick and efficient the service is would highly recommend.

Date of experience: August 11, 2017
GB
1 review
0 helpful votes
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I am very pleased with my velux blinds, they were easy to install and look great. They make the room look much more cosy, and stop the sun from overheating it.

Date of experience: August 11, 2017

From the business

Order quality window blinds online at Blinds 2go, the UK's largest and longest established Internet blinds retailer. Fantastic prices on Wooden, Roller, Velux, Roman, Venetian, Conservatory, Pleated, Vertical & Day & Night Blinds. Free UK mainland del...


blinds-2go.co.uk
Founded in 2000
Nottingham, NTT, United Kingdom
+143
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