Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
BiteSquad has a rating of 3.4 stars from 599 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BiteSquad most frequently mention great service, delivery driver and order online. BiteSquad ranks 4th among Food Delivery sites.
We monitor reviews for authenticity
Service is always fast & polite, food is hot & delicious! This time I ordered beer cheese soup & caramel puff corn with bacon. I have my whole office jealous right now. I'm gonna share tho'! ;)
My order arrived in a timely manner and was still warm! However my order was wrong, due to the restaurant's mistake. I figured that I wouldn't bother with it and just eat what I got. Then I got a call from BiteSquad. The restaurant had realized their mistake and was making my order exactly as I had asked; a driver would be out to give me my correct order shortly. The kindness and care that BiteSquad put into apologizing for the mistake and for reaching out with a personal representative has made me a BiteSquad fan for life! Can't wait to order again!
Waaaayy better then GrubHub. Faster service and a better customer experience. Got it on time with the complete order.
I live in California and was able to bless my family in Hawaii with an awesome meal delivered unexpectedly to them.
I use Door Dash here in Sacramento, so having the Bite Squad in Hawaii is wonderful.
We arrived at our hotel exhausted and hungry. The front desk recommended we try your service and everything was exactly as expected. I plan to use this service again
The food was great. The customer service was amazing. I wanted an extra side item but it was not on the menu. I put it in the notes, not really thinking they would send it But they did and at no charge. Thats customer service!
I tried this tonight for the first time. I was impressed with the ease-of-use of this app, the accuracy of the order, the variety available and the smiling face of my driver who delivered my food. I will use the service again when Im just too tired to go out or cook.
My driver took the time to thoroughly review my order. When he noticed the soup was missing from my order, he went back to the restaurant and corrected it. Thank you!
This was my first delivery with bite squad and it won't be my last. Very easy and convenient. They kept me notified throughout ordering and delivery.
Second time using and was very pleased. Food good, driver very nice and service pretty quick. Will use again. Oh, the order was perfect also..
I was thoroughly impressed with the choices of restaurants provided, knowing where my order was in the process as well as the promptness of the order. When I received it, my driver was professional and the order was hot! I will be using bite squad again!
Food was delivered hot. My driver was pleasant. I live in a not so good area and not many places will deliver to my address so Im thankful for this delivery service and dont mind the extra cost. I am overall happy, and will recommend this service.
The selection of restaurants was great, ordering was super easy, the order tracker was very thorough and up to date, and Charles - my driver was awesome! Met me right outside my work, very friendly and helpful
Easy site to use. Lots of places to order from. Small delivery charge. Awesome!. And it was very fast. Very friendly driver. We will use often.
First using this company and was impressed with the quickness and driver very friendly. They did forget part of my order but overall it was a great experience. I will definitely use them again.
Showed up very quickly... food was still hot... I was ableto watch every step from food being prepared, picked up, and delivered... every step guys... great service... if the restaurant u just love doesn't deliver CALL BITE SQUAD... if u simply don't feel like driving CALL BITE SQUAD... if u don't have a car CALL BITE SQUAD
We have some very specific dietary restrictions and the app made it easy to make sure our needs were met. They also have a tracking system including a gps map! I love this app! Will be using again!
First time use of the Seville, I was given a gift card since I recently had surgery and am not able to drive. I am please with the response, the timing and the food. I can place the order early and wAnted it delivered by certain time. It was accomplished as expected. I was notified when to expect the deliver person also. I live in a high rise so I have to go down to let them in. Very please and would recommend the service.
Thank you. The food was great. We frequent the cafe but were too tired to do that night. Appreciate the service.
Answer: Well from what I've seen as an employee it's a scam
Answer: I received a $100 gift card from a close friend after losing my brother. I can't use it.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account