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I've been waiting for over 3 months for a $3,000 winning withdrawal. I can not reach anyone by phone anymore and when I could they would give me the same run around about how my account is under investigation and I can not claim any winnings but they would call me back with an update and I never received a call back. When I would send them a message they would tell me they redirected it to the finance team who would reach out to me, which they never did and I have emailed the finance team personally with no response back. DO NOT PLAY BITBETWIN. I've played over $17,000 in deposits and they are an absolute scam when you win big. There are definitely better sites who issue large winnings within minutes.
As soon as I had to verify my Identity Everytime I wanted to make a withdrawal they start giving the runaround and won't reply to my questions on trying to get what they have asked of me in order to do the necessary steps to withdraw and now they say I have to wait 24 HOURS TO WITHDRAW AND CAN ONLY WITHDRAW 100.00 PER 24 HOURS!
Casinos use to be good to play. But now they treat their customers horribly if a game messes up and takes your money and u report it they get back to you days later to say they didn't find anything wrong on their end. But if you withdraw more then once a week they put a hold on your withdraw for days for no reason they just had money on hols took me 2 days to get it because they wanted a selfie holding my ID and showing my whole arm u know how hard that pic us to take and I must of sent in at least twenty pics and contacting them and p$#*!ing at them for them to finally approve a Picard release my money yesterday I win again tonight and now my withdraw is on hold yet again for review what kind of bs is that they use review for suspicious play activity as a excuse not to pay you they trying to keep your money you win rightfully. After this I will never play with them again
It's been 16 days now and I still have not been paid. They have given me every excuse under the sun. Extremely disappointing.
They are super rude they change the policy at their convenience. Honestly don't waist money.they are not a honest platforms. Also I had won and they took half of my winnings
Funny how all the wheels of luck supposedly went down at the same time on bitbetwin, bitofgold, bitspinwin,and vegas gems and win777 seems like there getting more greedy huh
I opted for a sign up bonus of 20$. Won 94$ then at cash out they inform you there is zero way except crypto. Ok. Got my niece to help with that. From there it's a constant denial over and over. I've sent in over 20 pictures they have requested. My ID, a paper with my name, w/drawl date, game name and winning amount. They deny and say I have to hold ID and paper together plus show full face and hands and still denied. That was hars to take because of my Rheumatoid Arthritis too. They say too blurry, yeah trying to make sure full face, hands, paper, id is seen WILL make parts blurry because u have to zoom out to get it all in. They have a crystal clear pic of my ID alone like they asked for though and u can can clearly see its the same ID, I'm the same person, etc.
It's all a damn scam
I made a deposit on Juwa platform. After receiving an email saying my order is complete I went on to Juwa and my deposit wasn't put on. SO I chat with there robot and 5times they redirected me to a human. It's been well over 2 hours and still my deposit isn't on my platform. The service sucks because they still have told me why its not being deposited.
These folks refuse to pay my 3 jackpots. And i got screen recordings of it cheating me outta jackpots
These Rats kept my 800 dollar win I hit on dazzling diamonds they are very good at collecting my money yet can't pay a 800 dollar payout most likely they stolen it and always reply they'd get back to me low budget casino doesn't even deserve 1 star
Bitbetwin is nothing but a scam. It's all rigged up to pull you in, They control the games keeping you from getting to big of a win. I hit a jackpot and the game froze but not the entire screen just the slot and it didn't unfreeze it logged me back out and no money. No one tried to.help me customer service sucked. They are all covering for one another. It's a scam!
Don't waste your time with this scam you want to know how many times I cashed out in the last 2-3 years 4x for $440 over $7000 I put in between that time frame there a joke trust me or not I'm s level tier 4 there no good
Bitbetwin is a fantastic gaming site that has amazing bonuses on a daily basis which includes their daily wheel spin that gives you the opportunity to win freeplay every single day! Two thumbs up!
Still awsome, stil legit, stillnpays its winner and had best customer sevice... fu k wit them. I always play amd win
Great customer service and good bonuses. Highly recommend them lots of games to chose from as well
Great and amazing experience with variety of platforms to play each with plenty of games to choose from, including slots, bingo, fish, keno and more! Big Wins! Get surprisingly Big jackpots at any moment! Fast deposits and withdrawals, customer service agents are always very helpful and willing to solve your issues. Been playing for more than a year and I have not ever had a problem with anything, reliable and trustworthy!
Been winning and hitting jackpots good place to play and the fish games are AWSOME. So if u want to win go to bitbetwin.az
Really slow like 18 hours slow loading my bonus customer service could be way better but I don't think they really care just do like I don't deposit any money just take advantage of the Freeplay and take there money if you win other than that I don't recommend bitbetwin,bitppay, bit of gold,bitbetwpin, win777 there all 1 company out to cheat you out of your money update going on 10 hours and still haven't received my Freeplay bitbetwin is really lazy se the time top left corner
"Bottom Line they finally paid"
First things first they will always tell you they are experiencing high redeem volumes that is a lie... Second I just updated they are now trying too say they can't process withdrawals for bitcoin but are gladly receiving them for deposits! (Sound fishy too anyone else?)
Redeems via Bitcoin take way too long first they list it takes 24 hrs then they tell me up too 8hrs but they said "It never usually takes them long" Then I'm 7 hrs in and it hadn't even been removed from my account and one person then tells me it takes at least 12hrs... Look this site Is close too a scam as you can get i am also sure after this review I will never get a redemption and they will suspend my account or never pay!
They always blame the Blockchain for it taking over 8hrs too get your money via bitcoin but I've sent plenty of BTC and it takes less then 15 mins for then too fully receive the payment... The website is ok and navigable, there is a 50/50 chance the person in sales or customer service us a complete $#*! kr the best person you have ever talked too... the coupons and bonuses they offer are some of the best around that is the only reason I am giving a 2 star rating... But there offers seem too good too be true as I found out when it came too my girst redemption... Also I am sure there sister site is BitBetGold.com. And they are straight up scammers and will suspend your account if you give them any pushback from them taking forever or not paying you at all. Stick with www.winbigmoney.com. They never screw with you, Never Take forever and is always the best customer service
Let's be clear. These are chinese casinos owned and operated in the Republic of China. They have bitofgold.cc win777.us bitbet.ag as well. These guys are crooks! If you have been scammed by any of these casinos I urge you to file a complaint with the FTC or Federal Trade Commission. We cannot allow them to steal and con any more people. We need to get them shut down immediately. These are very bad people. I am including actual screenshots of deposits made to their wallet that they say were never received. Stay away from BitofGold Win777 BitBet. You can also filed a complaint with your State Attorney General. The more law enforcement the better. Good luck out there!