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Bigtime Battery Reviews Summary
Bigtime Battery has a rating of 4.4 stars from 3,153 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bigtime Battery most frequently mention customer service, year warranty and free shipping. Bigtime Battery ranks 2nd among Batteries sites.
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Easy to order, fast delivery, very satisfied.
Easy checkout. Love link to amazon
Efficient, easy to navigate. Items delivered as promised. Thanks.
I found what I needed quickly with the name of the product. No model number found or needed. The batteries arrived in 3 days and could be used right away.
It was ok.
Fast, Quick, Easy!
Easy purchase so far.
Easy to order and easy to pay with paypal. I would definitely check them out first for my next purchase.
Ordering was quick and easy.
The experience was very good and helpful. Very easy process.
Thanks
Quick, simple and good price!
Easy Peasy
Quick and easy, great price
Great company for batteries.
Your battery was 1/2 price of iRobot with 4 times the warranty. I hope it meets expectations.
Excellent site and service. Thank you for everything.
Easy order process. Blutooth Headphones sound quaity not good, but they work.
Very interested in confirming quality of product. If batteries are good quality, will order more.
1. The offer to "move my order to the front of the line" for extra money is really cheesy -- like some '70s company. In this day and age of customer service, it just didn't feel right at all. I'll pay a bit more for convenience and a good experience. It could be marketed differently, perhaps in the cart as an option that's selected -- Rush Warehouse Delivery -- it's really a question of how you position the upsell.
1a. Happy to get free shipping. That was nice.
2. The website works but it's a design from the 90s. They could dramatically improve their conversion rates by doing some basic tweaks and a basic UI redesign.
3. The Amazon link didn't work, even though I have an Amazon account. Who knows what happened.
4. This doesn't have the feel of a customer-friendly company. It feels like one of those old shops with a "Suggestion Box" up on the counter that's a hand grenade, or a small box. I'm sure they're nice people, but it doesn't come across in the website.
6. In the end, I don't really care as long as I get the part I ordered. But it's likely not a place I'll go back to unless I have to. This Amazon, Zappos, and other major ecommerce sites. Every bit of friction is taken out of the buying process.
I do understand this is a discount shop, but even discount shops can use a lot of really good shopping cart methods.
Very easy!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members