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Do NOT BUY ANYTHING FROM THESE PEOPLE- they dont want to return a brand new wagon- it was a gift and the woman received one already. I probably would have bought on their site again but the customer service was HORRIFIC!
They may not be shady, but they are shaky. Not reliable for delivering products that they advertise.
After waiting a week my order was canceled because of lead time to get merchandise that I know is readily available from other sources for roughly 10% more but still with free shipping. In the time it took to hear back from them that they won't ship, I could already have it from Amazon.
We apologize for the inconvenience you experienced with your order. We understand your frustration regarding the cancellation and the delay in communication. Your comments are valuable to us, and we are reviewing our processes to ensure better service in the future.
This was my 1st time buying from Big Easy. After ordering, Big Easy was very responsive to texts and email. They quickly provided me the tracking info when I asked. After receiving my order I questioned the product's quality - they quickly fixed the problem within hours without further delay or inconvenience. Overall it was a positive experience and I will buy from them again.
Thank you so much for taking the time to share your experience with us! Your kind words are truly appreciated and we're delighted that you are considering purchasing from us again. We look forward to serving you in the future.
I have ordered a Yardmax Splitter in this shop, they're delivered to me about 6 days. The machine work very well. I bought it with a discount and I'll return to buy something more. High recommend!
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Truly a good experience with this company. I ordered a vacuum cleaner, luckily they called e to confirm the address and I just realized that I gave the wrong delivery address. After 8 days they delivered to my house. Really enjoyed this compay!
I purchased a product from Bigeasymart. They confirm my order will be shipping by 7 days and I told them to speed up to delivery my order. After 5 days, my order was delivered. I really love it!
Thank you for shopping with us and we look forward to serving you again in the future.
Shopping on bigeasymart is a great experience. Here they have a lot of products and discounted products that surprised me. At first look, the website seems sketchy, but I placed the order and about 5 hours later I received an email to confirm the order. So far I have received the machine (Lawn mower) and it work very well. I'll surely be a returning customer on Bigeasymart
We're delighted you had a great shopping experience at BigEasyMart and we look forward to serving you again as a returning customer.
From the business
- +1 774-999-0755
- Fort Pierce, FLORIDA, United States
We regret to hear about your dissatisfaction with our return policy and customer service. As outlined in our return policy, we accept returns for items that are damaged, defective, or sent incorrectly. Unfortunately, we’re unable to process returns for items that are no longer needed, even if they are unused. We value your feedback and will use it to ensure we’re providing better support in the future.