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Colorado
1 review
1 helpful vote
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Bigdeal.com resolved their issue with me
February 24, 2010

Bigdeal.com resolved their issue with me. I promised to correct my original complaint and in exchange they let me buy a computer at the full retail price. They gave me a full credit of the money that I spent on their site trying to figure out that people are paying upfront for every bid they make towards an item. They explained that this is not a regular auction site like Amazon or EBay where you bid for free on items. I have a computer and so I am happy.

Date of experience: February 24, 2010
Missouri
1 review
5 helpful votes
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I can't believe I could be this stupid!
February 24, 2010

I can't believe I could be this stupid! Calculating it out, the site gets $6,000.00 for an $80.00 bid on their "one cent" items and the "lucky" winner gets to pay that $80.00 also. So I guess the site actually gets $6,080.
I am not exagerating. For every bid you pay 75 cents to increase the bid price by one cent. Where does that 75 cents go? You guessed it. Gone away to BigDeal heaven never to be heard from again. Please please stay away from this site.

Date of experience: February 24, 2010
New York
114 reviews
844 helpful votes
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Well GEORGE...
February 24, 2010

Well GEORGE...

Why did it take all sorts of complaints for you to come to THIS forum to apologize to Glenda and offer assistance? Shouldn't that be your normal course of business?

Don't even think that putting that post here will improve your image, nor will it erase all the previous posts savaging your website and service. Thankfully, this site does NOT remove reviews and is protected from any action you might consider taking (although I doubt you would have any recourse whatsoever, here or anywhere else). Your post is an embarrassment and insults my intelligence.

Do the civilized world a favor... SHUT DOWN your bogus website, refund everybody's money (unless you already blew it at the track) and go away. What you have done here does NOT qualify as contrition.

Date of experience: February 23, 2010
Illinois
1 review
3 helpful votes
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DO NOT FALL FOR IT!
February 23, 2010

DO NOT FALL FOR IT! SEVERAL of the auctions I bid on ended "suddenly" and I lost the item, and all my money I used to buy bids, on which I used. The loyalty Bucks is a whole other joke! You do get dollar for dollar for the money you spend on bids, but you have a limited number of items you can buy with them, and to boot, YOU CAN ONLY USE 25% of the items' price, in loyalty bucks. So you will still have to pay out of pocket, and still have to give this company more of your hard earned cash.

Date of experience: February 22, 2010
California
1 review
4 helpful votes
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Buyer beware!
February 21, 2010

Buyer beware!

Buy these products on eBay or from other reputable sites. Trust me you will save a money.

Date of experience: February 21, 2010
New York
1 review
4 helpful votes
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I am a man the same like every one who thought in the beginning that this site is amazing i also told my friends about it 1 was more excited some didnt care some said its gambling but the truth is that its much more wors then gambling! Why? Because when u gamble u got a chance 50-50 % but here on bigdeal.com u got no chance the only way u got a chance or something is only after u paid twice that much money u paid 4 the bids and then u might get a chance. And the reason y it is like this is very simple thats because the company is having there owne user names as i can give u some that i think 95% its them (bass1-annaf-biddingToTheEnd) and some more that i don't remember so please listen to me if u still love your money don't open this site again thats 1 piece of fraud no doubt about it i have it so clearly i know excact how it works they send som1 to bid with u and raise the price that high that they almost pay 4 bids that amount of money so they can't stay because it will be abvious so they leave and the company has enough from that users and they send a new user to fight with u that long and first they make sure they making back there money from the bids and thats not enough they also make sure that u should pay a nice price.!
And now i wanna answer 1 question that u might ask me that u see many times people saved 500$ or more by getting items 95% off so number it could be that guy is 1 of the companys ajents and they put the item again on auction and making back all money from the bids 2 or 3 or 4 times on the same item.
I hope u will understand and fwd this all over i have much more to say and to give proof in your eyes but i gotta go so i hope thats enough and god should bless u all from this kind of fraud
Thanks alot
Someone who lost more money of what u can think off!

Date of experience: February 16, 2010
Tennessee
1 review
6 helpful votes
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YOU CAN ADD ME TO THE LIST OF IDIOTS THAT SUPPORTED THAT SITE. I DECIDED TO PLAY BECAUSE I WAS GOING TO BUY A KINDLE ANYWAY AND THEIR BUY IT NOW PRICE WAS THE SAME AS AMAZON, SO WHAT CAN YOU LOSE, RIGHT. PLUS YOU CAN BUY GIFT AMAZON GIFT CARDS WITH YOUR LOYALTY BUCKS. SO WHEN THE KINDLE COMES UP I WAIT UNTIL THE AUCTION SLOWS DOWN AND THEN START BIDDING, I WAS PREPARED TO SPEND ALL THE BIDS THAT I HAD AND WHATEVER MONEY I NEEDED TO UP THE BUY IT NOW PRICE TO GET THE KINDLE. MY THINKING WAS THAT I WOULD BE SPENDING THAT MUCH ANYWAY AND THIS WAY I COULD ALSO BUY DISCOUNTED AMAZON CARDS. SOUNDS PRETTY GOOD. WELL AFTER SPENDING SOME OF MY BIDS, I HIT THE BUTTON TO BID AGAIN AND IT SAYS MY BID WAS REJECTED, AUCTION ENDED. I COULDN'T BELIEVE IT, BUT THOUGHT OK, I JUST DIDN'T PAY ATTENTION AND MESSED UP OR SOMETHING. SO I WAITED FOR ANOTHER AUCTION, THEY HAD CHANGED IT TO A PENNY ACTION WHICH IS ANOTHER TOTAL RIP OFF, AND A HUGH MONEY MAKERS FOR THEM, BUT I STILL HAD BIDS TO SPEND. I START WITH THAT AUCTION AND THE SAME THING HAPPENS AGAIN. WELL STILL HAVING BIDS THAT WERE ALREADY PAID FOR, I WAIT ON ANOTHER AUCTION. AS I WATCH SOME OF THE OTHER AUCTIONS I NOTICED A PATTERN HAPPENING WITH BIDDERS, NOT CERTAIN NAMES OF BIDDERS, BUT PATTERNS OF BIDS AND BIDDERS THAT KEEP THE AUCTION GOING. BIDDING ALL HOT AND HEAVY AND THEN ANOTHER BIDDER FROM NOWHERE POPS UP AND THE AUCTION APPEARS TO BE HANDED OFF TO THAT BIDDER. YOU JUST HAVE TO WATCH TO SEE WHAT I AM TALKING ABOUT ITS HARD TO EXPLAIN. ANYWAY I STILL HAVE BIDS SO I START AGAIN THIS TIME DETERMINED TO WIN THIS ONE OR AT LEAST SPEND ALL MY BIDS AND THEN PAY THE DIFFERENCE FOR THE BUY IT NOW PRICE. I BID SOMEWHERE AROUND 50 BIDS AND THE PATTERN IS ALREADY GOING, BUT I AM STILL DETERMINED TO SPEND MY BIDS AND BE DONE WITH THIS SITE. THE SAME THING HAPPEN AGAIN! NOT ONLY HAVE I NOT BEEN ABLE TO SPEND MY BIDS AND WIN THIS KINDLE, BUT NOW THE % OF LOYALTY BUCKS I CAN USE ON THE AMAZON CARD HAS GONE DOWN. SO IT COST ME MORE OUT OF POCKET TO GET THE AMAZON CARDS. SCAM ALL THE WAY AROUND!

Date of experience: February 11, 2010
Rhode Island
1 review
0 helpful votes
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Management has resolved my issue and we have come to a favorable outcome.

Thanks,

Date of experience: January 27, 2010
New York
1 review
13 helpful votes
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This website is extremely dangerous
January 7, 2010

This website is extremely dangerous. I recently singed up and bought 50 'bids' on their site. It was only a few days before I started receiving unusual post mail and email. Soon after I began receiving this unwanted mail I received a credit alert. It had appeared that somebody had opened an account in my name! And only within two weeks of signing up for the site.

After contacting their customer support about this issue I was asked to provide confidential information such as credit card numbers, social security numbers, and even pin numbers.

I have since reported the site to my local police department. They recently called me back, and informed me that the site is being investigated by the Department of Homeland security! Apparently their accounts have been tied to recent terrorist activity spanning from Israel to Pakistan.

Buyer beware! I would expect this site may go so low as to attempt to install malware on your computer just by visiting the site. Proceed to bigdeal.com at your own risk, but consider yourself warned.

Date of experience: January 7, 2010
Maine
1 review
11 helpful votes
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In addition to the observations made by the previous poster, auctions for hot items such as an iPod Touch 64GB are being controlled by BOT's. These BOT's are either product of individuals or the site itself, either way you have to purchase a large number of "Bids" in an effort to defeat the BOT.

I suspect the site itself of running the BOT's, if you look at past winners the same names (one's I recognize from watching the auctions and seeing the BOT's in action) keep coming up and the number of "Bids" that these BOT's dump into the auction to win them is always high.

No matter what tactic you take when bidding on auctions on this site the average person will never come out on top.

Date of experience: January 2, 2010
Colorado
1 review
9 helpful votes
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After carefully reviewing this site, I have determined that they are not actually an auction site. They actually distribute the cost of products across all users, and unequally to their higher users. The method they do this by is hidden. Each user actually pays 75 cents per bid. The bid increments the bidding price by 15 cents. Following that for each 15 cents of an items price, the company nets 50 cents. That is a 75% markup if you count the product as the bid. So for an item that costs $50, a total of ~333 bids are committed, which is also ~$166 for the company. Although the cost is distributed among each user, it is not unreasonable to extrapolate that any user is going to end up loosing hundreds if not thousands of dollars to this company.

They do allow the loosing bidders to buy the product at the price that they set. Usually they only mark up the price by ~30% over prices listed on Google Shopping. You also get a $1 of discount points for redemption in their gift card section.

Example: Lenovo G550 15.6" Laptop reward. Cost by Bigdeal.com: $599, discounted to $449. Google Shopping price: depending on options(i. E. ram) $339 - $469.

Overall I have to say they have a wonderful business model, but any consumer is going to end up pay much more overall then they would just shopping for the product. The big difference is the cost is going to be distributed over several bidding experiences.

Date of experience: January 1, 2010