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Bid2Buy.ca

1.6

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Bid2Buy.ca Reviews Summary

Bid2Buy.ca has a rating of 1.6 stars from 35 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bid2Buy.ca most frequently mention customer service and credit card. Bid2Buy.ca ranks 158th among Auction sites.

service
17
value
14
shipping
10
returns
11
quality
14

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Canada
1 review
4 helpful votes
Follow David B.
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Beware of Bid2buy auctions in Selkirk Ontario... That final straw for me was when he dismissed me and said f*** off and hit the road" multiple times. How do you trust anything he sells on line?... his listings are crap, he doesn't mention any faults and doesn't answer emails. Beware... beware...

Date of experience: January 6, 2021
Canada
3 reviews
4 helpful votes
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Poor customer service
November 20, 2020

I wish I had read these reviews prior to bidding on an auction with bid to buy.
I won some glass items on an auction on Nov 1. When I registered for the auction I wrote a note that I will require shipping. When I got the invoice for my won items there was a note that they do not ship glass. I had read the shipping info prior to bidding because I know a lot of auctions do not offer shipping. The only things that were mentioned were that they only ship small items and that if you live in USA you need to have shipping pre-approved. There was nothing about not shipping glass.
Buck informed me that I would be responsible for any damage and did I want it shipped? I then asked for a refund because I believed that my items would be broken when I received them. He told me there were no refunds and did I want it shipped or not? I said yes and gave him instructions on how to pack the box so there was no damage. Then I waited with a feeling of dread thinking that it would arrive with many of the pieces broken. I was very surprised that it all arrived unbroken and that it was packaged as instructed. I think I may have gotten lucky?
I would not recommend this auction house to anyone due to its customer service as Buck was not at all willing to compromise and I did not have any confidence in my items being shipped safely.

Date of experience: November 20, 2020
Canada
1 review
4 helpful votes
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Owner is an ahole!
November 6, 2020

Would not recommend this auction company to anyone, get a real auctioneer that does there job right.

Date of experience: November 5, 2020
Canada
1 review
7 helpful votes
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Absolute B. S.
July 9, 2020

Your bidding on an item and then all of a sudden your bid does not go through... and then you get quick timed, and the item is sold at the
Last second. Absolute B. S. You also get the feeling that you are getting bid up... If i could give it zero stats i would!

Date of experience: July 8, 2020
Canada
1 review
1 helpful vote
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In June, 2019 my mother had just passed leaving her husband of 40 years with an absolutely overwhelming amount of stuff that had to be dealt with within a short time frame. I can't thank Buck, Paulette and their team enough for all their efforts and expertise. Buck was fair, reasonable and very accommodating. I don't know what we'd have done without them and I would recommend this business without hesitation. Shaunna B.

Date of experience: May 2, 2020
Canada
1 review
4 helpful votes
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After successfully winning a bid (first time at this site) I ended up with the flu on pick up day. He called me on Saturday at 12:15 and asked where I was. I told him I had the flu and had arranged for my niece to pick up the three small scatter rugs. He said he was leaving at 1:00 I told him your site say's 2:00 and she would be there before 2:00. He then said if I was not there by 1:00 they were being thrown in the dumpster... along with a bunch of choice words. I then contacted him by email to ask which day next week he would be available and he said 10:30 on Easter Sunday. I explained I would be attending church but said I was available any other day. He then flat out lied to me and said the next auction was not at the same location ( even though all the online pictures and pick up location was the same) and said that he had already thrown them out and he would do the same to me if I went there. Frankly I am out the rugs, the 400.00 and I am afraid to go there. Will never buy from them again and can not imagine why anyone would even consider doing business ( buying or selling) with this horrible man. Be warned!

Date of experience: April 25, 2019
Canada
1 review
8 helpful votes
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I am completely disappointed with this business. Recently I had (for the first time) made bids online for items that were of importance to me due to families past ownership. There was no problem with this aspect, only the pick up. There was not a single aspect that left me feeling good about the experience. Buck was the most disrespectful person I have ever encountered (especially seeings how he made a good amount of money off of my purchases). I always approach people with a smile but when his first interaction with me was to ask "are you in a rush or something" in a tone that was shocking I instantly stood up to him. I don't think he appreciated that he wasn't going to get away with pushing me around because later when picking up separate items, I had to specifically ask for his wife's help as he was again snappy and wouldn't give me the time of day. When his wife asked him a simple question regarding the location of one of the items I purchased, as soon as he saw she was helping me he turned his nose up said he wasn't helping me because I was "family" and asked for the next person in line. This for me was the most disrespectful thing he could have said. While he was happy to let his friends go ahead and gather there things without question, a family member of the seller was treated like garbage. I made it aware both on location and now that I will never support this individual again nor do I believe he deserves the support of others. My sister also received a phone call in the evening (without an introduction) she was questioned on when she was going to pick up her items and when she explained that she had already got them he hung up on her without a good bye or explanation. If a negative star rating could be placed above it would be.

Date of experience: October 11, 2018
Canada
1 review
8 helpful votes
Follow J W.
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Misleading titles and pictures (ex, a Henkel-Trocken knife block with a bunch of no-name knives in the block). No address given until you win an auction, so you can't check driving time before participating. Tight pick-up windows mean that it is too risky unless you have the whole window open to pick up.

Nothing but attitude on the phone. Avoid.

Date of experience: June 24, 2018
Illinois
7 reviews
35 helpful votes
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I did not want the Frauds you sold me
April 13, 2018
Updated review

Just an FYI, I paid for those items and it was my credit card company who told me to get them because I paid for them.
On another note, I have looked into your business and you are not registered with Auctioneers of Canada and Ontario, you are not listed under the Better Business Bureau, are you legally allowed to hold auctions and do you have a legal right to sell?

Date of experience: April 13, 2018

Pauline's response was a lie about refund
April 13, 2018
Previous review

So just an update, I spoke to the Fraud Dept of MasterCard and as expected, Pauline was lying about a refund as Mastercard has NOT received a refund. Lie about what you are selling and come onto a national platform and lie.

Date of experience: April 13, 2018

So Pauline you are telling me that in 3 items you had for sale where you consistently put "Framed by Carvers and Gilders" all 3 with no deviations, that I should NOT believe you? I buy and could be watching up to 5 online auctions at the same time, and depending on the price of the items, I will decide what to bid on and what NOT to bid on. Before you put a reputable companies work as your headline, maybe it's better for you to list items correctly. I sent an email to Carvers and Gilders requesting the information and due to the high volume of emails, they finally did answer me. We will see by Friday if in fact you are telling the truth about my refund. Instead of saying this to me at the time you refused me to pick up the items you had my money for, you could have avoided having me go to the OPP Fraud dept and send them all this info. So if I am to call off the OPP as this is considered theft, you have my email and can send me the confirmation that you did in fact refund all my money as you stated on your reply.

Date of experience: April 10, 2018

So let me get this straight, if someone puts a sticker on say a decorative piece, you're telling me you will use this in your listing as say a Tiffany Antique, knowing full well it's plastic and not glass and not an antique? But, stickers don't lie according to you? I tried to work with you to come to a resolution, but, instead needed to go to the Fraud department since you told me not to pick up my item after paying for it. Shame on this seller for not taking any responsibility for his wording. Come to the open house you said, ummm, so anyone from anywhere near the listing should only bid because you lie on your listings? Trust is no longer present and lost a buyer who spends a lot of money online.

Date of experience: April 9, 2018
Illinois
1 review
7 helpful votes
Follow Kimberley A.
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Buck (owner) was hired for an estate sale when my father passed away. When you first meet this loser, he seems knowledgeable and nice enough. Once you are committed however, this man is VILE and a misery to work with. Any issues are addressed with high levels of aggressions, zero logic, and limited focus on resolution; many our items were inacurately/carelessly listed (high-end crystal with no make/pattern info, "condition unknown" on electronics that were in perfect working order, had to request correction to listing for a queen size bed and mattress that were listed as "double" no fewer than THREE times!). Other reviews address his hiding behind small print - a 10% "buyers premium" added to all listings - definitely not something that was mentioned to the family. Pretty unhappy about the fact that many items from my family's estate are now in his personal home (bidding against his customers). CANNOT RECOMMEND THIS COMPANY UNDER ANY CIRCUMSTANCES.

Date of experience: September 1, 2017
Canada
1 review
4 helpful votes
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I've purchased from them a few times, today was my last. Both times my vintage items are just piled and crammed in boxes waiting for pick up. Just bought 3 vintage race car tracks and boxes are crushed on top of each other, boxes ruined, track parts broke and value gone. They take devious pictures of items purposely avoiding the damage they have, everything i bought is broke in some fashion. Very unprofessional business, don't waste your money.

Date of experience: August 24, 2017
Canada
1 review
12 helpful votes
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AVOID AVOID AVOID!
June 6, 2016

I would avoid this guy like the plague. His character is outright vile and he does not deal well with any sort of issues that may arise with customers. It's his way or the highway. I bought an item from him and he kept my money and the item. If your card bounces for any reason, he'll fail to resolve the issue and give your item to the next highest bidder. Really a displeasure to do business with. I have reason to believe he bids up his items too. Good luck dealing with this company! Read the other reviews here, they are honest and everyone reiterates the same sentiment about this company.

Date of experience: June 5, 2016
Minnesota
1 review
10 helpful votes
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Don't waste your time!
February 10, 2016

Owner/operator doesn't return emails. I purchased items and needed them shipped. He said that was okay. I received an email saying I'd need to pick up. I emailed four times over four days. Finally, I disputed the charge and emailed the guy to let him know. He got back to me within an hour (!) and said he didn't understand what the problem is. He said he'd ship probably by the end of the week and charge my credit card. Surprise surprise the guy didn't ship. Don't waste your time. The whole thing is unprofessional. Terrible customer service.

Date of experience: February 10, 2016
Canada
1 review
11 helpful votes
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I had won 5 different items and hassle some issues with the bidding so i sent an email to the owner he got right pissed of with me. Later that night after i had won he must of called my cell phone.iam disabled so i go to bed fairly early. I called him the next day and he had told me that my credit card didn't go through so i said to him that i have other card and also said that i don't know y my card didn't work this guy said that it didnt matter because he sold them to the person i thought was bidding me up and said to bad so sad but you have nothing to pick up now. So i asked him if he didnt get alot of people asking questions and he said yes and he didn't need people like me even though i was buying stuff over 300.00 dollars didn't need those kind of questions. So i really believe that there are bidding the product up. The more higher price themore he gets. This guy is very bad people person thats for sure and there slogan is the ccustomers are number one. Boy sure looks like the money is number one to this guy. Been doing this for forty year not likely. I would go to other sites and never have a problem this the first time ive had a problem. I would not use him to sell your stuff on line. Very bogas

Date of experience: May 1, 2015