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B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.
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If you are shopping on price you will find that B&H is right in there. They carry pretty much everything out there, or can get it. Lastly, the customer service is great courteous and helpful.
Great selection, price and service and a trusted source... I have made many purchases here with no issues. Thank you!
Bob
Fair pricing, consistent inventory, fast, no grey market, and great selection! I always begin looking at B&H for first look and pricing on all current photo/video/tech products!
I've been purchasing from B&H for 20 years and the only problem that I have evern had is coming up with 100 characters to fill out a review.
Great prices - hard to beat - excellent service; what more can one ask for? For any electronics, B&H Photo is one of the first sites I check and I usually wind up placing my orders with them.
I always know I'm getting the best price, and exceptional products over the 10 years I've been a customer. Your website experience keeps getting better, and your depth of products available for serious photographers makes you the go to source. Thank you!
An online customer since 2004, everything i've ever ordered has been carefully and thoughtfully packaged, especially when shipping to an overseas deployment address. Really appreciate this, and the reason why I purchase high $$ items from them always.
What can I say that hasn't been said before?... B&H Photo Video IS THE BEST! They have never let me down... Thank you!
B & H is a great company. I've always been satisfied with my purchases and if I'm not, they are always accommodating in fixing it.
Have purchased photography pieces of equipment supplies and very satisfied with quality and selections.
Website is very easy to use. I like the fact if it shows stock or not. Easy to place orders and see specifications.
Easy to find, order, and ship what I needed. The only issue is all of the other delectable offers at B&H!
I have been a professional photojournalist for nearly 50 years. During my magazine career, my employer--National Geographic--provided all of my equipment. S a university professor and freelance, I have been a dedicated B&H customer.
I knew what I wanted and it took me less than one minute to find it, order it, and finish. I've shopped for cameras, video, and computers at B and H for over two decades and have always been completely satisfied.
I know B&H Photo always sells quality products and this time it only took me 1 minute to place my order... very fast process.
Excellent site, NEVER disappoints, deals with (rare) issues immediately and a wonderful place to visit in person when in NY.
I very much enjoy shopping online with B&H because they not only have great prices but they give you you more product details and support than most other online services.
The availability of equipment and the knowledge of the staff is unsurpassed. B&H is the source for the amateur to professional photographers.
I searched the web and B&H had the lowest price and fast free shipping of the exact item I wanted, not an off brand, but the name branded item I was looking for.
Answer: ANy refurbished item we sell has been refurbished by the manufacturer or official US distributor, Nikon USA or Canon USA etc. Other used items are each rated on a numeric scale and we tend to be conservative so customers are not disappointed.
Answer: We do. Please see https://www.bhphotovideo.com/c/browse/feiyutech-store/ci/46551 -- Henry Posner / B&H Photo-Video
Answer: In most cases you can. Our return policy is on our site at https://www.bhphotovideo.com/find/HelpCenter/ReturnExchange.jsp You can intiiate a return online or via [email protected].
Answer: We do, unless there is a restriction placed on an item by the US distributor. -- Henry Posner / B&H Photo-Video
Answer: The Nikon P1000 camera is on our site at https://bhpho.to/2le9bkx. The Nikon EN-EL20a battery is on our site at https://bhpho.to/2leaq3b. The Nikon EN-EL5 is on our site at https://bhpho.to/2lebl3D
Answer: https://www.bhphotovideo.com/c/product/888625-REG/ Yes, we do. -- Henry Posner / B&H Photo-Video
Answer: B&H does not have a repair department. I've had good experiences with Photo Tech Repair Service. That's a personal comment, not a company endorsement.^hp
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