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B&H Photo Video Reviews Summary
B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.
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Really easy to find what I was shopping for. The search can be tailored to look for multiple brands of the product I wanted or just one brand. The web page is laid out in an easy to use fashion.
I've been a satisfied customer of B&H for several years and it's been the best experience every time. Highly recommended!
Never had any problem with any order. Buy all my camera equipment from B&H. Returns have been easy and hassle free. Prices are competitive with other suppliers.
I can't wait to visit B&H in New York. I try to purchase all of my equipment through them. They are reliable, helpful, and their prices are competitive.
This site is so easy to find the items needed. The description and photos are great when wanting to see what you are getting. The prices are great as well. Love shopping at B&H.
Have checked out other shops online and B&H always wins. Great variety of products, fast shipping and the best prices.
Buy all my video needs from this company, great quality and never an issue. I recommend this to all the people I know that deal with video and audio. Great Company
Website is easy to maneuver making ordering online seamless saving shoppers a lot of time and satisfied with the process.
I'm very pleasure when shopping at B&H photo! B&H is very professional with high quality and good price!
Best source for photo enthusiasts, if you need info, they have product experts for advice, if you know what you want, it is easy to find it on their website, suggested accessories for your purchase are often good choices, and checkout is a piece of cake once you establish an account.
B&H is very professional with high quality and fair prices. If you're ever in NYC, visit the store. It's heaven...
I have really enjoyed shopping at B&H Photo for the past few years. Great selection of products and Substantial sales. Only criticism I have is with the site design/colors not being favorable to disabled people (me) with visual disorders (mostly link and font colors) ALTHOUGH, I wouldn't know where to start correcting this for such a small percentage of the population like myself. In terms of shopping, I can usually find a better price for the items I shop, not all the time, but enough to make a difference to me. Many Thanks to B&H for a good online shopping experience.
Easy to find what you're looking for or just browse around, not something easily done on Amazon. Fast service, great prices.
Huge selection with super low prices. Free shipping and no tax. Easy to use website with lot's of info to research. Can you ask for anything more?
Fantastic website and excellent value.
I have always bought stuff from B&H and it is always good value for money.
Highly recommended.
Would like to add that customers should be rewarded with discount coupons online.
I have been purchasing camera gear for the last 20 years from B&H and they continue to improve on a streamlined service that makes browsing and ordering a very convenient and positive experience! Great customer service as well!
B&H has been a tech staple for me for many years... Can't say enough how great this business is... When I need something, I always go to B&H first, because they are on the cutting edge of technology...
I found the product I needed easily on their website; I compared prices across the internet and found their price was very competitive; quick shipping, and great support responses.
Great Store Great Prices Great Service
Order all my photo equipment and supplies from B&H
They will not be beat on price!
Site is easy to navigate. Always have what we need at the best prices. Delivery is SPEEDY!
I've never had any problems in ordering. Everything arrives as scheduled and in great shape. So far, I've never had to return anything due to breakage/damage.
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Shop Digital Cameras, 35MM Camera Equipment, Photography, Photo Printers, Computers, Home Theater, Authorized Dealer Canon, Sony, Nikon, Apple, Olympus, Panasonic, Kodak, JBL
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members