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B&H Photo Video Reviews Summary
B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.
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B&H is always very helpful when you have questions and it is easy to find what you need on their website.
As usual ordering from B&H Photo Video is easy and fast. The prices are good, and the expedited shipping is too! Excellent
Always easy to find the product that I am looking for and easy to check out.
Love purchasing from this site.
What more could one ask for in a supplier. Nice to have one site for all our needs and excellent service always.
Best prices, best shipping, and the obviously best selection of equipment, both consumer and pro quality, of any store in the world. And visiting the main store in NYC is the most incredible learning and shopping experience in the world for photo and audio equipment. I met someone earlier this year who lives in Colombia. I was admiring his photo equipment and asked where it was purchased. "B&H," he replied. "There is no better place to shop."
I love purchasing expensive electronics from here! No tax and every product description is very detailed so that I can easily compare and know exactly what I am getting every time.
Always got things quickly. Living in Illinois. Product comparison and feature filtering is better than any other site I have been to. One of the greatest sites of all time!
Very convenient but also B&H has so much more selection of product than
Other sources. I have bought a number of photographic products from them before and have been extremely pleased each time.
Online is about as smooth as the brick and mortar store. Could easily find what I wanted and the prices are reasonable. I am a repeat customer and will continue to check b&h for my gear needs.
This is the best store /website for purchasing electronics. Information about items is clear, checkout super easy, and the service is trustworthy to say the least. That's the website I always recommend.
I trust B&H. I have never had an error with B&H. Their service is exceptional. The website is customer friendly and the live chat is always available.
One of the better places to get film and supplies, the free shipping on larger orders makes it economical. Some items are not available to be shipped however which means that other suppliers are needed to run a darkroom.
B&H has great prices, plus no tax to California! My orders often come earlier than promised. It's a great store.
I was married to a tech for 16 years and he did all the tech shopping so it was a bit nerve racking to do this purchase for a new MacBook Pro on my own! B&H had the best price and also easy website to navigate. I used PayPal which was super ideal since the money I was going to use was on that app and one of the reasons I chose this site. Super grateful!
I am always confident that I will be ordering the correct product when opting for the live chat. The staff is professional and very knowledgeable. Pricing was very good too!
I have been doing business with B&H for over 35 years and have never been disappointed. They are not perfect, but compared to the other major photographic retailers, have been as close as can be reasonably expected.
Great site to get the best and most affordable gear! This is site was recommended to me by a friend and I am very grateful for it's great service.
B&H is my all time go-to trusted source for everything electronic. Always the best price, greatest selection, professional, knowledgable, accurate and fast service. Free shipping on so many items and no tax for my location. A life saver! I am so thankful to be able to place orders on electronics with full confidence that I will always get exactly what I think I am getting. Love, love, love this store! I have been shopping there for at least 10 years, and have always been able to find what i am looking for at a great price.
We have used this company for years and it has always been great! Fast shipping, good prices, and every product you need.
This is far and away the finest photo video business in the country, in my opinion. Buy from them; you won't be disappointed!
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Shop Digital Cameras, 35MM Camera Equipment, Photography, Photo Printers, Computers, Home Theater, Authorized Dealer Canon, Sony, Nikon, Apple, Olympus, Panasonic, Kodak, JBL
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members