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B&H Photo Video Reviews Summary
B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.
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Pricing was instrumental in my decision. I knew I was buying of the best brands of memory. 100 points
Reliable shipping of in-stock items. Amazon's shipping is becoming more unreliable so I stick with B&H Photo for my electronics.
Enjoy using their store. It has all the items I need. Great prices. Lots of photography needs and very helpful.
Always what I need for a fair price! Whether I am looking for something new or a replacement I can find it at B&H Photo.
I like Amazon. I love B&H. All day everyday. Customer service and prices second to none. Keep on keeping on B&H.
Competitive prices, great website interface. Free shipping when I didn't expect it. Thanks B&H!
Only thing I don't like is the 100 character minimum in the review section. Why is this?
Always seem to have what I need. Good price point fast delivery easy navigation but 100 characters is a bother
B&H consistently provides the products and pricing I need to keep me coming back. Their before-the-sale advice is always rock solid, so I don't have to worry about having to send anything back.
They seem to have all the top quality things as far as photography goes. A pluss in my books. I am on a disability pension so I have to watch what I buy.
As usual, website easy to move around and found exactly what I was looking for. I like that. Thanks!
I've ordered a variety of audio and video equipment from B&H over the last few years, and it's always been well listed (item descriptions and photos), well priced, and well handled. Chat and phone service have been good when I've had questions, but their site makes it easy to research for yourself as well!
Always love shopping with B & H. I'm a newly minted semi-professional photographer, and they're one of the only groups that can match and beat the other big players.
Everything I want for photography when I want it. Cool place to shop on line and in person. I really like the free shipping, too.
Bought Thinoptics package from them. Thinoptics is always sold with 2 pairs. B&H package only contained one, yet charged me the same price as the Thinoptics site for 2. Reached out to B&H. They sent me a return label that cost $11 to use. Outrageous customer service.
Given that I live in a very rural area I order from B&H regularly and I am pleased with there service more than regularly - they are always ready and willing to send me what I need.
I like to buy in BH Photo because they usually have what I want and pay no Tax.
Te site is very friendly and easy to use, they always ship on time
If u want anything high quality i always be here, im professional photographer and i need quality guarantee that every orders be cool
I have been purchasing from B&H Photo for at least a decade and have never had a single problem. Their prices are great and so is their customer service. They are a solid go-to company. Five star company.
B&H has everything. Their website is very easy to navigate. I appreciate the reviews and the detailed descriptions of the products.
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Shop Digital Cameras, 35MM Camera Equipment, Photography, Photo Printers, Computers, Home Theater, Authorized Dealer Canon, Sony, Nikon, Apple, Olympus, Panasonic, Kodak, JBL
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members