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B&H Photo Video Reviews Summary
B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.
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Macbook Pro, photography equipment, purchased one used photography item that
Was like new, external drives and more all arrived in excellent condition and the price is competitive. So far I trust B&H to sell top quality products.
Early Black Friday buy and the item was actually in stock.
Our old iPad was getting slow and wouldn't even handle any IOS updates from 9.0.
Great value and price.
I've purchased a variety of photo and electronics gear from B&H over over the years because of their good prices and fast mail service and have always been pleased.
Great inventory and easy to order. I work both in visual and audio fields. I can get everything at B and H.
Trabalho com filmagem profissional e tenho comprado meus equipamentos na B&H. Excelente atendimento, na loja física possuem atendentes que falam português, o que facilita muito para os brasileiros.
I am a professional videographer and have been purchasing my equipment from B & H for almost 17 years. They always have what I need and I have never been disappointed with their service! Great company with compassionate, caring employees
I love me some B&H Photo video. Fast Service, Easy to Find Items, and Great Prices. My go-to source for all things photo & video.
Competitive pricing and fast delivery is what I look for in a vender and B&H fits the bill. I've never been disappointed.
Always have what i need - thank you - and free shipping - that is the best feature! I have been using Cable Techniques short XLR connectors on several projects and B&H is my go to supplier for this product. I just would like for them to be a little less expensive but you do what you need to do and move on.
IT is always easy to find what I need and get it. I like that B&H has both the products and the accessories that make allow use of my purchases to their fullest.
I love B&H. The whole environment is simple. Best prices you will find for MACs anyway. I would never hesitate to recommend B&H.
The B and H Photo and video has made shopping for equipment super fun and fast and with good prices. Nice people to deal with as well.
Thanks
I have purchased many things - including 4 MacBooks from B&H. Each time it has been an easy experience. I am sure I will be back again:-)
I have been a customer with B&H for several years now, and I can tell you without reservation their prices, customer service, and quick and efficient processing are unequalled. They are definitely my go to guys.
I have already tried other sites and got disappointed when it came to availability within reasonable time and slow in processing the order, But with B&H always quick and products when is said to be available and ready for shipment, is always true.
B&H has the most extensive selection on Pro Video equipment, low prices, the best online store, great shipping options (from free to fast), and excellent customer service.
My experience has been flawless.
This is the first place I look when I need photo equipment, supplies, gear. Then I check the web for better deals. I almost never find a better deal from reputable sources.
A couple of times I have ordered the wrong thing, exchanges have been easy.
Often there are no shipping charges. No tax charged up front so I don't have to ask the IRS for a refund in April. I just pay sales tax based on my state's rules for out of state & online purchases. Great for my business record keeping.
Easy online shopping, expansive inventory, competitive pricing, superior customer service, GREAT shipping options.
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Shop Digital Cameras, 35MM Camera Equipment, Photography, Photo Printers, Computers, Home Theater, Authorized Dealer Canon, Sony, Nikon, Apple, Olympus, Panasonic, Kodak, JBL
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members