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B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.
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I am excited to find this product on sale looking forward to using it. I chatted with the sales rep. And he was very informative. I believe I purchased the best one for me.
Great selection, reasonable prices and meets all expectations. Web site is easy to navigate. Ordered before from b and h never had problems and will oder again in the future.
I just bought a Metz Mecablitz 26 AF-1 electronic flash for my Fujifilm digital camera. I've been looking for a reasonably priced TTL flash for my camera. I do hope this flash will be a good addition to my camera equipment.
Since dealing with B&H, I have found that they actually listen to their customers. Quick on returns, answer questions, resolve issues. Additionally they have some of the better prices on equipment. They make it easy for the consumer, better than Amazon.
B&H is my one stop source from Cameras to electronics. From the web site to the store counter they provide top notch service and always good value. Thank you
B & H es extremadamente fácil de usar. Tienen stock adecuado para completar pedidos de último minuto. Tengo pedidos anteriores de B & H y no he tenido ningún problema. El sitio web siempre es fácil de navegar y fácil de usar. Fácil pago Los productos cumplen con las expectativas.
Great service with a great price. Free one day shipping. I have gone over to the dark side and wanted to shoot with a smaller camera. Great price on Panasonic body and lens.
Fabulous selection of instant camera I had been pricing around, allowed me to build a bundle at an extremely attractive price!
B&H Is extremely user friendly. They have adequate stock to fill last minute orders. I have orders before from B&H and haven't had any issues. Website is always easy to navigate and simple to use. Easy checkout. Products live up to expectations.
B & H has always treated me well. I've order from them sporadically over 30 years. And I've stopped into the Time Square store!
Most of the thinghs are easy to find, arriving on time to the world, Happy Hanukkah from Cancun Mexico!
I just wanted to order a new camera bag that I saw online on another site and B&H had it. Piece of cake to place the order. Good for them and PayPal.
Half my extensive camera collection came from B&H; the other half was made LONG before B&H came into existence. Can't beat the knowledge, selection, quality, prices, OR THE ALL IMPORTANT SERVICE. Keep up the excellent work!
I have been buying from B&H for some years. I don't order often. When I do I know I am getting excellent products at reasonable prices. I have never had a problem with purchasing or check out.
Excellent Price (sale), good service, on time delivery (and free). What else can you say.
This is the third time I have ordered.
I just upgraded my audio support and it was not too expensive. A lot cheaper than not being prepared.
Excellent store to buy from. Always on time and top of the line products. Will always recommend B & H to people.
Quick and easy. Why struggle and fret. Great selections and options. Quick shipping. Always helpful when questions need to be answered.
B & H. Great selection, Prices and service! Nice Nice nice. Happy Hanukkah! ****************************************************************************************
Answer: ANy refurbished item we sell has been refurbished by the manufacturer or official US distributor, Nikon USA or Canon USA etc. Other used items are each rated on a numeric scale and we tend to be conservative so customers are not disappointed.
Answer: We do. Please see https://www.bhphotovideo.com/c/browse/feiyutech-store/ci/46551 -- Henry Posner / B&H Photo-Video
Answer: In most cases you can. Our return policy is on our site at https://www.bhphotovideo.com/find/HelpCenter/ReturnExchange.jsp You can intiiate a return online or via [email protected].
Answer: We do, unless there is a restriction placed on an item by the US distributor. -- Henry Posner / B&H Photo-Video
Answer: The Nikon P1000 camera is on our site at https://bhpho.to/2le9bkx. The Nikon EN-EL20a battery is on our site at https://bhpho.to/2leaq3b. The Nikon EN-EL5 is on our site at https://bhpho.to/2lebl3D
Answer: https://www.bhphotovideo.com/c/product/888625-REG/ Yes, we do. -- Henry Posner / B&H Photo-Video
Answer: B&H does not have a repair department. I've had good experiences with Photo Tech Repair Service. That's a personal comment, not a company endorsement.^hp
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