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B&H Photo Video

3.5

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B&H Photo Video Reviews Summary

B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.

This summary is generated by AI, based on text from customer reviews

service
341
value
352
shipping
345
returns
216
quality
331

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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Great buy Great product
December 19, 2017

I am excited to find this product on sale looking forward to using it. I chatted with the sales rep. And he was very informative. I believe I purchased the best one for me.

Date of experience: December 18, 2017
Texas
2 reviews
1 helpful vote
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Great selection, reasonable prices and meets all expectations. Web site is easy to navigate. Ordered before from b and h never had problems and will oder again in the future.

Date of experience: December 18, 2017
Illinois
1 review
0 helpful votes
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I just bought a Metz Mecablitz 26 AF-1 electronic flash for my Fujifilm digital camera. I've been looking for a reasonably priced TTL flash for my camera. I do hope this flash will be a good addition to my camera equipment.

Date of experience: December 18, 2017
Pennsylvania
7 reviews
4 helpful votes
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Since dealing with B&H, I have found that they actually listen to their customers. Quick on returns, answer questions, resolve issues. Additionally they have some of the better prices on equipment. They make it easy for the consumer, better than Amazon.

Date of experience: December 18, 2017
New York
1 review
0 helpful votes
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B&H simply #1
December 19, 2017

B&H is my one stop source from Cameras to electronics. From the web site to the store counter they provide top notch service and always good value. Thank you

Date of experience: December 18, 2017
Texas
1 review
0 helpful votes
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Excellent
December 18, 2017

Good selection, reasonable price, met expectations. Web site easy to navigate. Ordered before from b and h never had problems

Date of experience: December 17, 2017
Maryland
1 review
0 helpful votes
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El Mejor
December 18, 2017

B & H es extremadamente fácil de usar. Tienen stock adecuado para completar pedidos de último minuto. Tengo pedidos anteriores de B & H y no he tenido ningún problema. El sitio web siempre es fácil de navegar y fácil de usar. Fácil pago Los productos cumplen con las expectativas.

Date of experience: December 17, 2017
Utah
1 review
0 helpful votes
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Service
December 18, 2017

Great service with a great price. Free one day shipping. I have gone over to the dark side and wanted to shoot with a smaller camera. Great price on Panasonic body and lens.

Date of experience: December 17, 2017
Arizona
2 reviews
1 helpful vote
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Fabulous selection of instant camera I had been pricing around, allowed me to build a bundle at an extremely attractive price!

Date of experience: December 17, 2017
Delaware
1 review
0 helpful votes
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Easy to Order
December 18, 2017

B&H Is extremely user friendly. They have adequate stock to fill last minute orders. I have orders before from B&H and haven't had any issues. Website is always easy to navigate and simple to use. Easy checkout. Products live up to expectations.

Date of experience: December 17, 2017
North Carolina
1 review
0 helpful votes
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B & H has always treated me well. I've order from them sporadically over 30 years. And I've stopped into the Time Square store!

Date of experience: December 17, 2017
Mexico
1 review
0 helpful votes
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Making My Bussines Grow
December 18, 2017

Most of the thinghs are easy to find, arriving on time to the world, Happy Hanukkah from Cancun Mexico!

Date of experience: December 17, 2017
Missouri
1 review
0 helpful votes
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A quick buy
December 18, 2017

I just wanted to order a new camera bag that I saw online on another site and B&H had it. Piece of cake to place the order. Good for them and PayPal.

Date of experience: December 17, 2017
South Carolina
1 review
0 helpful votes
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Why Shop Anywhere Else?
December 18, 2017

Half my extensive camera collection came from B&H; the other half was made LONG before B&H came into existence. Can't beat the knowledge, selection, quality, prices, OR THE ALL IMPORTANT SERVICE. Keep up the excellent work!

Date of experience: December 17, 2017
Michigan
1 review
1 helpful vote
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I have been buying from B&H for some years. I don't order often. When I do I know I am getting excellent products at reasonable prices. I have never had a problem with purchasing or check out.

Date of experience: December 17, 2017
New Hampshire
1 review
0 helpful votes
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They are great
December 18, 2017

Excellent Price (sale), good service, on time delivery (and free). What else can you say.
This is the third time I have ordered.

Date of experience: December 17, 2017
Florida
1 review
0 helpful votes
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I just upgraded my audio support and it was not too expensive. A lot cheaper than not being prepared.

Date of experience: December 17, 2017
New York
1 review
0 helpful votes
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Great Store
December 18, 2017

Excellent store to buy from. Always on time and top of the line products. Will always recommend B & H to people.

Date of experience: December 17, 2017
New Mexico
1 review
0 helpful votes
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Easy to use
December 18, 2017

Quick and easy. Why struggle and fret. Great selections and options. Quick shipping. Always helpful when questions need to be answered.

Date of experience: December 17, 2017
North Carolina
1 review
0 helpful votes
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Best in the Biz!
December 16, 2017

B & H. Great selection, Prices and service! Nice Nice nice. Happy Hanukkah! ****************************************************************************************

Date of experience: December 15, 2017

From the business

Shop Digital Cameras, 35MM Camera Equipment, Photography, Photo Printers, Computers, Home Theater, Authorized Dealer Canon, Sony, Nikon, Apple, Olympus, Panasonic, Kodak, JBL


bhphotovideo.com
Founded in 1973
New York, NY, United States