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B&H Photo Video Reviews Summary
B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.
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The only reason why its not 5 stars is had to reenter card because of shipping address add. I get the security idea, and Amazon does something similar. Would recommend either taking the 3 digit ccd like apple or nothing at all and eating the fraud. Not sure of the amount so ill leave that to them. Basically, shut up and take my money. Don't make it hard to order. Amazon gives enough competition, should be easier and users will come here first when their is a tie in price.
Quick and easy, as always! Everything was in stock, easy to find, and easy to order. I never have to shop anywhere else to find what I want at the best prices.
It's all in the title. I saved $800 on my new MacBook Pro (it was only $400 off at their online competitor). The site was easy to maneuver and to find just what I was looking for.
Love shopping at B&H Photo. They have the best selection of photo and computer items that I'm into. Online shopping couldn't be easier and I was surprised to get the reward gift points to save even more.
I am a professional photographer and have bought from B&H often. I am always pleased with the quality of the product and the shipping. I get annoyed by angry idiots that leave bad reviews because they expect to hit the order button on a computer two thousand miles away; then walk outside three min later disgusted because a magical unicorn has not delivered their products. The End.
Excellent range of products at competitive price made easily accessible. They almost always have what I am looking for and usually at the best price or so close I'd prefer to go with B&H. Packaging is consistently excellent.
A trusted seller for more than 15 years. Honest ratings for "used" items and very good prices on new items.
I appreciate the quality products, service, and advice. It's not just a company selling you product. It's a company that wants to help photographers improve.
B&H has always given me a good deal, and almost always includes free shipping. Next time I go to NYC a visit to the showroom is in order.
I was splitting a payment and it wouldnt process one of my cards, said there was an issue. So had to put in on a different card. A little annoying but not a big deal. Also really liked that splitting the payment was an option!
Was looking for a simple portable MP3 player that would allow me to fast forward or rewind audio books. B&H had a Sandisk player that fit the bill at a reasonable cost and I qualified for expedited shipping. I have used B&H for much of my audio and photography shopping and have never been disappointed by the quality of the products or service I have received.
Found it fast and ordered in less then 5 minutes. Looking foward to trying it out. You gotta go to B & H!
Easy to use, including searching and purchasing. Wished other major companies were designed like BH's
B&H has always been top notch! Always has what I need, always competitive pricing and always on time. My go-to store!
While in NYC recently I visited the flagship store and met Gerald Rooney who was amazingly helpful and knowledgeable. He answered all my questions and helped me make the best choice of camera for my business. Sadly, I wasn't able to purchase that day but have now done so online knowing what a wonderful camera I am about to receive thanks to him!
Easy to navigate website, top quality products, superb customer service when needed, very prompt delivery. What more could one ask for?
I always enjoy ordering from B&H. Always have a great selection of products, and they always seem to be in stock as well. I hope to visit your physical store sometime in the future.
Always please with the product and service! Love the New Low Price reminder! You can't go wrong with B&H. Thank you!
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Shop Digital Cameras, 35MM Camera Equipment, Photography, Photo Printers, Computers, Home Theater, Authorized Dealer Canon, Sony, Nikon, Apple, Olympus, Panasonic, Kodak, JBL
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members