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Beyond Blue

1.0

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Beyond Blue Reviews Summary

Beyond Blue has a rating of 1 stars from 45 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Beyond Blue most frequently mention and mental health. Beyond Blue ranks 21st among Depression sites.

service
25
value
15
shipping
7
returns
7
quality
22

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Australia
2 reviews
23 helpful votes
Follow Mardi S.
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This is just another public space that is unsafe for women who feel like they have nowhere to turn, and no one to turn to.

Unfortunately, places like this that can afford advertising and brand recognition are run with the Heavy-Hand of government influences, featuring ex PMs, and Doctors; just so a country can feel like it's providing a civil-service.

As someone in crisis with C-PTSD, who is constantly triggered by merely existing as a woman in this world, I found the site overwhelming and difficult to use when you just need a quick, private or anonymous chat with someone NOT over the phone.
Live-Chat isn't 24/7, and Forum Posts and Replies are heavily moderated - every request I made for help was denied, whereas the two where I offered support to others were "allowed."

The simple request of seeking resources specifically for women, on the online-chat (after a night of no sleep), were mind-boggling - why was a guy responding when I'd already filled out my needs as a woman? Is he a bot?
The attached image was his response.
As a victim of rape, I don't feel comfortable chatting with a guy/bot, and due to being edited and silenced every day of my life, I don't feel comfortable, nor mentally-quick enough to think to ask for a woman, or communicate effectively.

Not helpful as a counselling or referral service.
Not a safe space for women to have a voice or seek help.

I had to download the "TalkLife" app, again, which seems mostly for young people - but at least you can post anonymously; and the kids are kind.

Date of experience: March 1, 2020
Australia
1 review
29 helpful votes
Follow Mitch N.
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Spoken to them a few times and what a waste of time it is. Useless thereapists couldnt handle a crying kid they do not know what depression is at beyond blue. There aimed at the problems kids face at school and thats it. If your a person with depression they will tell you to go somewhere else for help because they cant do a single thing for you. Useless useless useless waste of time

Date of experience: February 7, 2020
Georgia
3 reviews
15 helpful votes
Follow Lovely b.
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You can not register if your not from Australia, so you will not be allowed to comment on any forums or join discussions. This website needs to be. Taken down.

Date of experience: October 9, 2019
Australia
1 review
14 helpful votes
Follow Susan F.
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Horrible
July 14, 2019

They claim you will be chatting to a counselor with their online chat service but it was obviously an automated robot. What an embarrassing experience

Date of experience: July 14, 2019
Australia
25 reviews
71 helpful votes
Follow Alexandra P.
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What a terrible website! How unhelpful and frustrating not to mention betraying trust. You can't register (in the FAQ section it seems this is a major issue with most registration attempts not just mine) and any information offered is far from confidential. They call and report you to the very hospital or doctors that you say have been unhelpful and try to get you locked up in a mental ward for saying you are reaching out to them due to depression! I seriously can't believe it. God forbid should you want to talk to someone at beyond blue about your depression! The hospital wouldn't accept me because I am a lifelong sufferer of depression and they know me and my every mood and obviously I'm not depressed to the point of hospitalization. All I wanted was to join a discussion with the other people connecting on their website and after having trouble registering due to them not sending or resenting the confirmation email required to activate my registration, I emailed and asked them to resend it. And they try to have me locked up? Unbelievable! That website should be shut down for the safety of anybody feeling a little down and wanting to join a discussion or read members stories!
Don't go here!

Date of experience: February 18, 2016