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The overall reputation of Better World Books is mixed, with notable strengths in their extensive selection and competitive pricing, often praised for delivering books in excellent condition. However, significant concerns arise regarding customer service, particularly related to shipping delays, fulfillment errors, and inadequate packaging that often leads to damaged items. Many customers express frustration over the return process and a perceived lack of responsiveness from the company. While some customers remain loyal due to the ethical practices and commitment to literacy, recurring issues with order accuracy and support hinder a consistently positive experience.
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Awesome condition of book and timely delivery. Even the price range for the book is commendable. I recommend this site to all book lovers
I order from betterworldbooks all the time and am always satisfied with my order! It ships quickly and the books are always inexpensive and great quality.
No problem s at all book arrived perfect condition and great price. Would definitely recommend to all my friends
Your orders are always on time. They always have what you are looking for. I will continue to order from this company.
Whether you purchase hardbacks or paperbacks you will be pleasantly surprised. Most books are like new. Plus an added surprise is often an "old"library checkout card. Not to mention the free books to others when you purchase.
Package came on time, was well wrapped and my book sent me a nice, lengthy personalized note prior to delivery! The mission of Better World Books is also very commendable and it is great to see books can be resent to where the need is. Makes you feel better that you are helping a good cause. Thanks!
I am so happy with the books that arrived (one even turned out to be an autographed copy! :D) . The site was easy to navigate, swift to deliver, and I got some books I couldn't find anywhere else. So happy!
If I need a book that I cannot get on my eReader or just want a "real" book, I ALWAYS go to Better World Books. Their books are always in the condition described and they are an environmentally friendly company. I love the email they send when you book is ready to ship - it is from the "book" and is hilarious. Don't bother looking anywhere else, this is the only shop you need.
Great options of cheap books. Fast delivery! Love to shop at this site because of the great prices!
I bought 3 items (Books) from betterworldbooks.com.
Finally, my Order has been safely received.
Thank for your service.
10/10 super helpful, great price for book, overall great experience will be purchasing from here again.
I had put in a large order of books, that was partially so large because the prices were so reasonable. I moved a few months ago and without realizing it, my old address autofilled into the shipping section. I discovered the mistake when I received a confirmation email. I tried to find a place to change it on the website, but failed at that. So, I emailed the listed email to what I hoped was a person at the company. It was apparently my lucky day, because there was a real person on the other end who responded immediately and fixed the shipping. I got my large order, in the same timeline, at the right address. The only problem is the perennial book lover's issue of finding enough shelf-space.
BWB sent my book incredibly fast, plus it was in even better condition than I'd anticipated. Buy from them!
Ordered several books from this site and all have showed in the format and condition I requested them. I am replacing several of my paperback series with their hardcover format and I will absolutely be coming back to this site.
Better world books are great they have great deals on used books I will personally continue using this website for all my online book shopping needs.
I recently ordered a book from BetterWorldBooks and was pleasantly surprised to see how fast I received this book. The condition of the book is excellent. This is the first time I order from BetterWorldBooks, I look forward to buying from you often. Great experience! Thank you
I really liked the experience of purchasing an used book from better world books. I lobe the idea of giving books an extra life and this is a good way of doing it!
Great selection of used books, usually at excellent prices. They rate the condition of the books (which are accurate - in my experience). They donate one book - to improve literacy around the world - for every book their customers buy. Great business model. Here's my betterworldbooks.com Delivery Confirmation - Response Requested (Order ID: 15-----6)
I'm a grad student and the books I need for my research are often expensive. Ordering from Better World Books helps me save a lot of money.
I needed a textbook and ordered from betterworldbooks.com, the book arrived in good condition and with a free worldwide shipping, I would definitely recommend this resource
Answer: You can probably, maybe able to see them on line somewhere, on an American government site for universities as they are out of the University of Indiana... that's my guess anyway.
Answer: I have only ever had one order go astray and they refunded the purchase as soon as I reported it If you still haven't received your order you should notify them. They will probably refund your purchase as it may have been lost.
Answer: It's a non-profit run by volunteers at several sites around the U.S. Many of their books are from public libraries & in good condition often. They also get donations from the public & some of those are in only Fair or Good condition, though lots are in Very Good/Like New or New condition. My favorite thing about BWB is their free book donations to very poor countries! I've bought from BWB for over 4 years & have bought close to a 100 books. Great non-profit!
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