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Better Than Pants

1.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Better Than Pants Reviews Summary

Better Than Pants is an online store selling funny shirts with various designs and themes, including sarcastic text, puns, and humorous sayings.

This summary is generated by AI, based on text from customer reviews

service
8
value
7
shipping
7
returns
6
quality
5

We monitor reviews for authenticity

Louisiana
1 review
1 helpful vote
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Not only was the material quality cheap, but when my order arrived, the packing slip was correct, the shirt was not. I completely different shirt was packaged and shipped. I've sent multiple emails and calls that have gone unanswered and unacknowledged. At this point, this company has taken my money and is completely unremorseful about it!

Date of experience: June 26, 2020
Colorado
1 review
3 helpful votes
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Never Recived
June 24, 2020

I never received my order. Won't answer emails or return calls. Only option when calling is to leave a message. No live person ever answers the phone. Do Not Do Business With This Company!

Date of experience: June 24, 2020
Florida
1 review
3 helpful votes
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Do not order!
June 19, 2020

Order 3 shirts, it's been a month now, never got shipping info, does not return emails, I call and left a voicemail, no response. Literally took my money and ran. I should have read reviews before ordering.

Date of experience: June 19, 2020
Illinois
2 reviews
3 helpful votes
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This company is the worst. My order still says in "production". Has for over a month and a half. Was all proud of myself for ordering early for father's day but zero feedback, zero customer service, and zero responses. I feel this is a scam and I have been duped out of almost $100. I feel with all of these reviews on this site, we should ban together and sue the $#*! out of them. So ridiculous they never answer, never respond, but will take your money in a heartbeat. I am so disappointed with this company. Please do not EVER order from here. Everything they say is a lie. All they have done is stolen my money, and obviously others money and ran with it. I checked and they are not accredited by the BBB and most of their ratings suck. Save yourself some money and never order from here. Also, if anyone else would like to band together and request money and time back, I am all in for a class action law suite against them. I am sure there are many more who have not posted here who have not received their orders. Disgusting and deplorable. Their website should be shut down if they are never going to fullfill orders. Want to band together, please email me at *******@rocketmail.com

Date of experience: June 18, 2020
Wisconsin
1 review
5 helpful votes
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Never received!
June 18, 2020

Ordered a shirt in April for a Father's Day gift. Well, Father's Day is 3 days away and I have no shirt yet! I've emailed the company 4 times and left one voicemail with no response from the company! Thank you Better Than Pants, now I have no gift for my husband for Father's Day... do not order from them! Horrible service!

Date of experience: June 17, 2020
Michigan
1 review
7 helpful votes
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This is by far the worst site to order from. Placed and order a month later still nothing. Tried calling and emailing no answer no replies. I recommend do not waste money on this place

Date of experience: June 14, 2020
Texas
1 review
21 helpful votes
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I order $75 worth of merchandise. It never was shipped, I messaged the company 3 times with no response. What the actual hell. So did I just lose my money? Please don't buy from here.

Date of experience: June 11, 2020
Colorado
1 review
4 helpful votes
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Ordered two shirts for birthday presents two weeks before a friend's birthday. Received an order number and information stating the shirts should ship "in one to two business days". Birthday has come and gone and still haven't heard anything from the company. I've sent multiple emails asking about the order and have received no response.

Date of experience: June 6, 2020
Louisiana
1 review
20 helpful votes
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Honestly, I read reviews before I purchase anything from an online company. The reviews for Better than Pants are average at best but their inventory of shirts is awesome. So hey, I took a leap of faith. Well let me tell you, the website was easy to navigate, I ordered 4 shirts picking my size and color, and even was able to use a coupon code. I paid via PayPal which is convenient and I needed them quickly so I was able to choose a priority shipping option for an additional cost. I ordered Wednesday, got confirmation on Wednesday that they received my order and then received an email that they shipped Thursday with a tracking #. It's Saturday and they arrived. This is the type of service you can only hope to receive when ordering online. My hope is that the shirts hold up to normal wear and tear which remains to be seen but as of now I'm a 5 star satisfied client.

Date of experience: January 25, 2020
Florida
1 review
9 helpful votes
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Ordered 10 shirts in XL size, they were too big, I sent them back to exchange for L size. Got the right size within a week. Nice shirts would definitely order again.

Date of experience: January 17, 2020
Illinois
1 review
7 helpful votes
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Never received an e-mail with order info. It has been over two weeks and still no shirt. Learned my lesson, check reviews before placing a first order.

Date of experience: September 14, 2019
Illinois
1 review
9 helpful votes
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Two orders. I purchased four shirts early March for someone's birthday, still haven't recieved them. Horrible place

Date of experience: March 21, 2019
New York
1 review
7 helpful votes
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Total Rip Off
July 17, 2018

Takes your money, then you will never hear from them again. Will not answer the phone, respond to emails, nothing. THEY WILL RIP YOU OFF! I believe every positive review is part of the scam.

Date of experience: July 16, 2018
Oregon
1 review
5 helpful votes
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Second BTP review
March 19, 2018

I responded to a promotional email that stated shirts were half off with an additional 25% off is you entered a certain code. In placing my order, no screen ever appeared to enter that code, so I was charged full price, and then had to fire off two emails, one threatening to dis them on Google before getting a response stating they had credited my account the difference. But even that was annoying as "Mike" said they had notified me of this several days ago, and that was either a lie or it was sent to the wrong email as I didn't get it. They never respond to phone calls even though they provide a number.

Date of experience: March 18, 2018
Iowa
14 reviews
21 helpful votes
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Really funny t shirts online on a variety of subjects. I ordered some from there recently that specifies my attitude on things to a T. I'd like to order a few more on the site when I have the money to. Go there, you'll be glad you did. I spent lots of time searching through the site, plenty to look through.

Date of experience: September 26, 2017