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Betterjewelry

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Betterjewelry Reviews Summary

Betterjewelry has a rating of 3.8 stars from 285 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Betterjewelry most frequently mention customer service, silver bangles and great quality. Betterjewelry ranks 10th among Custom Jewelry sites.

service
14
value
13
shipping
13
returns
5
quality
27
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New York
1 review
0 helpful votes
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Bracelets
October 3, 2019

I had a great experience with Betterjewelry. My sterling silver bracelets were delivered in a few days and they were beautiful! Will be ordering again!

Date of experience: October 3, 2019
New Jersey
2 reviews
0 helpful votes
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Better Jewelry... Acurite Name!
September 14, 2019

Great service, product and price! Love the bangles. They are pretty, well made and solid. I will shop here again.

Date of experience: September 14, 2019
Connecticut
1 review
0 helpful votes
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Good Customer Service
September 11, 2019

I was not completely satisfied with my initial purchase, but customer service (Victoria) was very accommodating and I was refunded my money with no issues. Because of that, I would strongly consider purchasing in the future.

Date of experience: September 11, 2019
Ohio
1 review
0 helpful votes
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You never disappoint!
August 31, 2019

I've loved your jewelry for over 7 years. Your silver and gold pieces are always noticed by my friends.

Date of experience: August 31, 2019
Canada
1 review
0 helpful votes
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Beautiful!
August 30, 2019

Beautiful bangles, quick shipment, a must purchase. A beautiful gift to offer or to buy for yourself. Also the bangles are heavy which is wonderful

Date of experience: August 30, 2019
North Carolina
1 review
0 helpful votes
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She loved it!
August 25, 2019

I purchased a pair of elephant West Indian bangles as a gift, and she absolutely loved them! They're gorgeous, and the photograph doesn't do them justice. They're so much prettier.

Date of experience: August 25, 2019
Connecticut
1 review
0 helpful votes
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I haven't received any notifications on my order since I've placed it. No arrival information or notification, that's the problem I have. I can't rate the jewelry because I haven't received it and I don't know when I'll receive it.

Date of experience: August 16, 2019
New Jersey
2 reviews
0 helpful votes
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Im Floored
August 6, 2019

My Bracelets are Super Beautiful Thick, Strong, Afrocentric, im Very Happy with my Purchase And the Free Silver Name plate bar is Super BeaUtiful chain could be thicker and lastly My Silver Sterling Shell is Gawjus Im Sure You'll be Hearing From me,
Signed Delighted!

Date of experience: August 6, 2019
South Carolina
2 reviews
0 helpful votes
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I ordered the name plate baby bangle for my daughters 4th birthday her party was July 14th. I placed the order on Monday, July 8th which I know was super last minute but they were so accommodating. They completed & shipped my order by July 10th it arrived July 12th, it's beautiful. My daughter loves her bangle so much!

Date of experience: August 6, 2019
New York
1 review
0 helpful votes
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My search is over
August 3, 2019

I have had a pair that my Aunt bought 80 years ago and have been looking for a new pair in fear of wearing the old pair out. I have found the perfect replacement. I am 65 years old and my search is over.

Date of experience: August 3, 2019
Florida
2 reviews
0 helpful votes
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Quality piece of jewelry, heavy chain and looks classy and beautiful! Goes great with the charm that I purchased it for!

Date of experience: July 28, 2019
Germany
2 reviews
2 helpful votes
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Ridiculous
July 27, 2019

My 1st order was delivered without any issues, therefore I placed another order on August 1,2019 and till today(8/20) I have not received my merchandise nor and correspondence about a replacement item. Very poor customer service! I'm having to file claims and call the post office, meanwhile I don't have my merchandise and I'm out of 127.00 dollars. Why is this the customer issue if you can clearly see the post office must have lost the merchandise?

Date of experience: July 27, 2019
Missouri
1 review
1 helpful vote
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SCORE!
July 17, 2019

I purchased a starfish necklace and matching earrings. They are just as shown - sterling silver, great size, great detail and weight. I am very pleased with the quality of this jewelry, and I will be back for more! Thank you!

Date of experience: July 17, 2019
Georgia
1 review
1 helpful vote
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I didn't see any Men's Bangles. Maybe l overlooked them. I would truly appreciate if you could email me back and let me know if you do

Date of experience: June 24, 2019
Germany
1 review
1 helpful vote
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Love...
June 24, 2019

Received timley... loving all 8 of my bracelets... one more on the way...
Would recommend to everyone if you can't get to the islands... go to Better Jewerly..

Date of experience: June 24, 2019
District of Columbia
1 review
1 helpful vote
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They have never let me down...
June 11, 2019

The quality of the products, have never let me down. They have a very good attitude and will work with you. I appreciate them.

Date of experience: June 10, 2019
Missouri
3 reviews
1 helpful vote
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A dream come true.
June 7, 2019

What's not to love about your sterling silver bangles. Always pleased. Beautiful craftsmanship at a reasonable price. Speedy response to question is the epitome of customer service. I am a happy customer.

Date of experience: June 7, 2019
New York
1 review
1 helpful vote
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I love this company. I am absolutely hooked. The bangles are well made and beautiful. Eduard is so pleasant and very helpful. I am so glad I found them.

Date of experience: June 6, 2019
California
1 review
1 helpful vote
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Extremely Satisfied!
May 20, 2019

I ordered a pair of West Indian Bangles for my granddaughter and they were too heavy and big. I returned them and received a full refund with no hassle, no fuss and the customer service was very professional. I reordered a different pair and they are perfect and the price was right!

Date of experience: May 20, 2019
Hawaii
1 review
1 helpful vote
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I have ordered two bangles from Better Jewelry and am beyond pleased with my purchases. The craftsmanship is beautiful! My questions about a special order were answered immediately and I received the order within the following week. I highly recommend looking at Better Jewelry if you are looking for quality and competitive pricing.

Date of experience: May 17, 2019